-
February 2024 by Paul N.
Prices marked are not what come up at the register. Manager, Andrew admitted he knew this was an issue, but has taken no steps to resolve it. Unfortunately if rather shop her than HD, but your choosing between to bad options at this point.
-
February 2024 by Brian Mock
Its been Lowe's for us, with plenty of large purchases over the years. First visit after Covid I noticed equipment in cages with locks, and they are sending a message TO EVERYBODY. All customers are treated as crooks. I had enough today when I was going to look at faucets with a monitor with bright lights to my right and left.Downright insulting and demeaning, and when I see that you offer customers self-checkout only I left the store for good. You have a problem with theft, I know. I also know that I don't want to be treated this way in your store, served up with less service on top! Not enjoyable!! And ballasts and kitchen faucet was just ordered on Amazon. Keep sticking the cameras up peoples noses, but it will not be up mine.
-
February 2024 by The Reverend John Lohmann
Ordered a ladder online and it was ready in less than an hour. Only waited in the store maybe 2 minutes. Thanks Lowes!
-
February 2024 by Margaret H
First go in for replacement of bedroom door. Takes a few months get notification door is painted and ready to install. Day of installation installer comes and door wasn’t of size as measured. Asked “do you still want us to install “. No, duh, want the door correct and what was ordered. No compensation for”Lowe’s” mistake. Wait another month. Second try. This time installer calls and sends picture of damaged door. He asks “do you still want?”. I say no. He then calls back and says “sorry that wasn’t your door”. I have your door which is fine. He comes installs door. Now weeks later I find out the door he installed isn’t painted which I payed for. Now my husband has to pay for paint and paint the door because he doesn’t want to deal with these incompetent people at Lowe’s anymore.Hann
-
February 2024 by jameson alkema
Valeria at the pro desk is awesome. I highly recommend this lowes over there competition. The store always has carts available and the staff is always around to help.
-
February 2024 by Alex O'Bannon
Had an issue with an item at check out so had to go to customer service to verify further assisted. An item I selected was ringing up as a case instead of just the one item I selected. Zach, I’m assuming a manger, was able to fix the issue getting me out of the store quickly. I ended up paying two cents over by how he was able to fix the issue which I didn’t care because I was ready to get out. I had a similar experience two days prior but I was not able to find a product that was showing online was available in store. Four different employees went on a search in the garden center to find the item. I wish I got their names but I appreciated the extra effort. As I continued to shop, they were able to locate me with the item I wanted and even showed me where they would be putting it in the future. Amazing customer service, very clean store, great selection and over all good experience.
-
January 2024 by ana robles (ana robles futbol soccer)
My father love this store.
-
January 2024 by Goran Joseski
Horrible customer service!NO knowledgeable staff available in paint section…Wouldn’t refund a faulty product for me- even with a receipt.Wasted my time…I suggest, go to their opposition .
-
January 2024 by Melanie Thompson
The people were helpful and kind. We found a great fake fireplace that looks good in the man cave.
-
January 2024 by Sara Smith-Frings
Very helpful in paint department. Not much merchandise in store. Need to order from warehouse.
-
January 2024 by Stephanie N.
We hired Lowe's to install 29 new Pella windows in our home in February 2023. This is the first freeze/cold front we have experienced since getting them. It is now January 2024 and we can definitely feel a difference in our home! The windows are 100% the difference! We highly recommend purchasing new windows through Lowe's! Although there were a couple hiccups during install (scratch on glass) Lowe's stood behind the product and made everything right for us!
-
January 2024 by Charles Williams
Went and got some wire and conduit, in and out no problem.
-
January 2024 by Anthony Wilson
Had more choices than home depot
-
January 2024 by Salvador R Botello
Alway found good deals
-
December 2023 by Jacky S.
The worst store you could possibly walk into. The store is an absolute mess. Management's a mess. Everything about the store is trash. Take your money elsewhere, any other lowe's location is fine, just not this one. The manager "Robert" I believe doesn't know how to be a proper manager. This location is horrible with loading orders in a timely matter. Whoever is training these people needs to be fired. I've just never seen such poor performance before. Don't come here.