November 2021 by Rudy A.
I took my jeep in, the vehicle was in pretty bad shape, but Gracie and her staff took care of me. Please be nice to Gracie she will do everything in her power to help you. I would pay cash if you can cc machine was outdated but Gracie assured me she has updated the system. Honestly my vehicle runs better than expected, she tends to underquote but the price was slightly lower than most providers, and she helped me finance the bill. I wish Gracie and her delightful staff all the best.
September 2021 by Eric Escandon
Ms Gracy is fantatasic! Everyone was super friendly and welcoming. I had some pretty rough damage from a blowout on the freeway and they fixed me right up, car runs beautifully now!
September 2021 by SEAN NITZBERG
Took in my car for check engine light diagnostic for the ECU they had it for a week car was running when dropped off when i was able to pick up the car died and only to be told i need a needed a new engine when that wasn't the problem if Gracie read the code correctly she would have saw the ECU/PCM was going out there was no reason to find a buyer for my car before i even picked it up i would recommend whoever uses this shop to find somewhere elseServices: Exhaust
August 2021 by MeIissa Latkowski
The owner is a crook, scam artist, whatever you want to call her. Your vehicle will NOT be fixed and you will be overcharged and lied to about what services you need so they can steal more money from you! Do not I repeat do NOT go here! There are SO many testimonials to being ripped off and harassed by the crazy owner.
August 2021 by Diana Adkins
I had my oil changed at a Meineke while I was visiting my sister in Louisville KY last week and drove home this past Sunday. When I got home almost 1000 miles my oil warning light came on. I was three quarts low, it had leaked out the oil filter was not put on properly.I began looking for another Meineke to take my 2018 Toyota Highlander to and found this shop. I read a lot of the reviews and must say some were not very flattering. My experience there was outstanding! The owner Grace walked out of her office and met me in the driveway. After explaining my situation she right away had my vehicle put on the rack and ordered part's needed a new filter and gaskets. The part's store was short handed, so she drove there and picked them up herself. Her mechanic Johnathan was meticulous and wanted to do a good job. We were very pleased with this shop and will be taking our vehicles there. And also highly recommend this business!
August 2021 by Virginia Waddell
The Conroe location is outstanding no matter where I move I will drive back to that shop, Gracie is the manager and she takes care of you, her staff team of mechanics are top notch they get you in and out of there in record time, if you are stranded or your car has to stay for overnight or more than one day Gracie will see to it that you get home or wherever you need to go. She takes it personally that you feel safe when you leave her shop, I highly recommend this business especially for single women who don’t have a second car or anyone to help them. I’ve been going to the shop for seven plus years and I will continue to go there, I recently had my check engine light come on and before I got to her shop had a fender bender, I threw my tail light cover in her trash when I went back to get my car I was so amazed when I pulled up and saw that she had personally taken that cover out of the trash and put it back on for me you could hardly tell I even had an accident, she goes above and beyond what any other shop would ever do, she takes care of her customers, if I could give her a 10 star rating I would! I live in the Woodlands and I’ll pass a lot of shops that I could take my car to but I will never go anywhere else.
August 2021 by Patricia Plasse-Fauque
I would like to share an experience I had dealing with car issues. I was at a time where my budget needed very attentive handling and the car I had just bought was not working. It was so urgent and necessary for it to pass inspection and more. I came across “Meineke car center” on my way to work and the extraordinary began- Gracy a very sophisticated lady and the two workers realized in an instant the mechanical needs in the situation, but not only with great human insight they knew the urgency as it was for me and with incredible expertise tenacity, determination, diligence, attention to my safety, professionalism, yet very dedicated business standings the realized the unbelievable task to get this vehicle totally acceptable in its function to get me where I need it to take me in a very safe way. Not only am I extremely grateful but I very much encourage and recommend for you to go to Gracy and her team for your care. -Patricia
August 2021 by Susan Stanley
Brought in my 99 Chevy prizm for an AC check. Manager Gracy and her mechanics were awesome, friendly and made me feel right at home .No hesitation to pay for services on my "dinosaur" from them. Finally not breaking a sweat in this heat just trying to make it to the grocery store.Thank to Gracie and your boys for helping me keep cool this summerService: Air conditioning
June 2021 by Jaime Edmundson
Grace is the best!!!! She owns this shop and takes personal care of every vehicle and customer she meets. She has such a passion for service and a dedication to her craft. She is very knowledgeable of every vehicle I have ever had to bring her and finished the last job on my 99 Yukon with over 300,000 miles in only one day when my brakes went out and I needed the vehicle for our long planned family vacation the next day. She will go over and above to take care of me and you and anyone who steps into her shop. I only take my vehicles there for everything now. She does just about anything and everything and with a smile and such grace. No wonder that's her name!!!
June 2021 by DeLaRenta Dixon
Excellent service and customer service. Everyone was so nice. Especially Ms. Glenda, she was so sweet! Definitely will use them in the future.
June 2021 by Vickie Underwood
Gracie was just awesome! Got me right in for an AC checkup. Completed diagnostic and repair in under an hour! The cost was super reasonable. Vents cleaned, replaced 2 jets and recharged freon for under 200 bucks! Great service
June 2021 by Hira Farhat
The lady here is extremely rude, she acts like she’s providing free service when we are paying customers. There’s plenty of places out there for me to give this place my money again.
June 2021 by Dallas Diaz
Avoid this place AT ALL COSTS! On Facebook there is a Conroe group organzing people who have been misquoted, overcharged, or lied to about services provided here by "crazy Gracie". I've read over 40 comments from customers who will be reaching out to the BBB or a lawyer regarding this place's terrible customer service. One person was charged $400 over dealership price.
May 2021 by Damean Bible
Owner is extremely involved and cheerful, constantly made sure that I was happy with everything they were doing with my silverado. Staff is friendly and know what they are doing, and the welds were of good quality which genuinely surprised me. 5 stars 100% coming back here. Came here for a muffler delete.
May 2021 by bobby Whitehead
Mrs Gracie is a wonderful owner she is fully involved with all operations her customer service is out of this world and you can tell she actually cares about the client in their vehicles i called her with a repair that was need she had me come in they jump right into diagnosing the issue they found the problem and starting working on it as quickly as it took me to drive to the location hands down extremely happy and will be coming back here for all my car troubles Mrs Gracie if i could give one more star i would give it to you thank you a million