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March 2022 by C. Cozzo
I called this place to ask about fixing a tire to put a $3 plug in. They told me they had to purge the tire for $5 that means let the air out. Add another $21.95 to plug it.Are you kidding me this is highway robbery without a highway . I wasn't trying to pay the tire tech salary for the whole day . I guess he went to tire college and he expects to get paid more.????.If you like to pay extra and then some this is the place to shop.RIP OFF!!!!
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February 2022 by Suzanne Rojo
Had a low tire pressure light come on, got here at 5p (they close at 6p) for help. I was immediately told that, if it's in mees of repair, he can't do it. The reason he gave was, it takes an hour to patch a tire. I asked when he closes amd he said, in 1hr.....(mind you, he had NO CUSTOMERS at the time and NO MECHANICS currently working on ANYTHING!!) I've had many tires plugged/patched and I've never heard of an hour to do that, ESPECIALLY when there's NO BUSINESS going on in the garage soooo.... sounds to me like he just didn't want to be bothered. That's upsetting but, I'll happily take my business elsewhere, as opposed to placing my vehicle in the hands of THAT kind of mindset! I rushed down to Discount Tire and they were more than happy to look at and fix the tire for me.... they had 3 customers ahead of me and 4 walk in behind me, they close at 6p also but STILL took my car in and are currently fixing my tire! Not good business practices here folks....UPDATE:I arrived at very busy Discount Tire at 5:24p and got back in my car to leave at 5:50p!! What's THAT say...?
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October 2021 by S A.
I've come here for oil changes & car repair for the last 8 years. It's never fun to need car repair service, as inconvenient and pricey as it is anywhere/ it's a comfortable feeling knowing I'm not being deceived or upsold at this business. I've worked with Tom in Coppell & Jeff in Carrollton on multiple occasions and their knowledge & honesty brings me back to their business every time.
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June 2021 by Parul Thakkar
I bought a 'coupon' from a door to door saleman who said he works at Texasland Tire and Auto. He claimed that they really take great care of their customers and that this coupon for 5 oil changes would be great for us. I naively believed him and bought it. The guys at this place however are not friendly. They don't take appointments, they don't even have a waiting area so you have to coordinate having your car dropped off, merely for an oil change! There was more to this story related to the salesman being very misleading which I then reported to the BBB.Service: Oil change
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May 2021 by Ivan Ruiz
Front door guy rude and not helpful. Asked why it takes so long to do a patch it should only take about 20 mins max. Me and my father own two tire shops so we know the ins and outs. The guy tells me "then go do it yourself". Obviously I can't cause I'm not in my town. The guy was super rude. Not worth the over charge or the attitude. Plus Caucasian male comes in after me and immediately gets attended. Went to tire shop right down the road. Got attended quick great service plus you don't have to leave your car over night for a simple patch.
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May 2021 by Amber Vernon
Came after I panicked about hitting a huge rock on a turn around in my new car. I didn't get his name but the person that helped me really did a great job of explaining what damage was done and reassured me that it wasn't as bad as I imagined. He also printed my insurance card for me which was nice. Didn't have anything major to repair so i can't comment on the service, but from this first visit they seem like kind and honest people that work there.
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April 2021 by Marty Paris
Every person who helped me was kind and professional. I was glad to learn they are a family-owned business. I just moved to the area and needed new tires and found them from the Goodyear website. They responded quickly. I learned they perform other maintenance and I plan on taking my vehicles back based on my positive experience. They did not use any pressure sales tactics. The tires I purchased came with a rebate and they even filled out the rebate form for me.Service: Tires
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March 2021 by CDL Guy
Never trust please. Discuss everything in advance before give them any job otherwise you will come out with an empty wallet.
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February 2021 by Rich Jimenez
Tom & John are what you would expect from an old school auto shop, honest and upfront. They have great hours and service... I really felt then went the extra mile to get my car services taken care of and back on the road ASAP..THANKS GUYS??
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December 2020 by K B
I bought a new set of Goodyear tires which were shipped directly to this authorized neighborhood retailer. They were able to install my new tires and offer an on-site alignment for a better price than my dealer. Everything was accomplished in one appointment. Love the convenience! Happy to find a new (to me) well-established neighborhood repair center! Thank you, Tom!
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December 2020 by Steve Parham
For my work, I service over 100 independent auto repair businesses in D/FW. This is the best shop in the metroplex. Owner is involved. No turnover with their technicians. This is a great shop.
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December 2020 by Alishia Williams
The experience overall was good. All I can say is that they are pricey, but other than that I am satisfied.
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December 2020 by Rebecca Spirit
Texasland is by far the best auto shop I've ever used. They offer professional, personalized service. they are honest and upfront about the work they do. I've had other work done by them, but in this case it was just a tire change. Despite the simplicity of the job, I was offered the same care and quick service that one would expect from a $3000 job.I couldn't recommend this place enough.
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November 2020 by Carol Davis
Texasland Tires and Auto were able to get the tires I wanted that other large and small places said would take 2 to 5 days. My car was ready about 2 and a half hours after calling. Great service and nice technicians.
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November 2020 by Jefe 987
Trustworthy. Professional. Thorough. Competitively priced. What else do you need in a garage?
