October 2019 by Lindy Rainer
I hear this place is very nice but I have never been there.
September 2019 by Jean Marie Lacobee
This company is a robber. Look at the interest you pay. You will pay for your item three times over. And if you get in a jam they take the furniture from you even though you have almost paid for it. Beware.
September 2019 by Mary Davey
I love the way i was treated by the general manager.. Good deal too
August 2019 by Richard Recchie
Mr. Tony Jenkins and his team are top notch. Customer service was above and beyond, living room set delivered exactly on time everything set up in under 5 minutes. I wish I could give this shop 10 stars because they are the absolute best here in Dallas. Affordable pricing and they help you within your budget. If you're looking for good deals and good people this is your place.
August 2019 by Dr Glenn Steelman
August 2019 by Conrad Frank
I never leave reviews if I get bad service I just don’t return to the business. My fiancé went in this location to rent some furniture temporarily until we get married, which is in October 2019.
August 2019 by Mary Ross
Nice furniture, friendly staff,price is reasonable, Tony the manager is very helpful, I really recommend this place!
August 2019 by Steven Kelley
This is the worst store ever, every interaction I have had with employees at this location has resulted in them telling at me or talking down to me very rude. I have sent in 2 complaints to corporate and still have not had any resolution. Just sad to see this company behave like this.
July 2019 by Nic Thomas
We’ve been doing business here for about 3 or 4 years. Paid off several items. Asked Tony for an extension on this month payment due to a death in the family, and he straight up lied saying we had one recently. I had proof that we paid. This isn’t the first time he has lied about us making a payment. I’m done doing business with this company all because of Tony. Horrible customer service for him!
June 2019 by Timothy Heinsohn
Wow, let's just start with wow! The staff here helped me get a really great and reliable washer and dryer with easy and affordable monthly payments!!!!! They had plenty of options to choose from but their team helped me choose which one was best for me and my families needs. Delivery and set were included also!!!! They set me up for reoccurring payments so I never have to worry about calling them about my payments. I'll be coming back next time I need something in my household.
April 2019 by Luna E
I give it a three.
December 2018 by no clue travel
Nice and clean
November 2018 by jerri dandridge
October 2018 by Michael F.
Nothing but a bunch of uneducated idiots. Go back and get your high school diplomas..
September 2018 by Marilyn Gayfield
It seems to me that Tony is racist against blacks from all the poor customer service reviews that people of color are giving to him.....you reap what you sow.....GOD doesn't like ugly!
August 2018 by Renea Barksdale
I am renting two Philip t.v's from them and the sound bar keep going out. I understand that things do break down but I got these t.v's about 9 months ago they shouldn't be breaking down already wow is all I can say thinking about taking a loss on this one save money then pay cash for a better brand.
March 2018 by Tiffany Thomas
I have been dealing with this location for 16 yrs roughly and the guys there are wonderful! I have been dealing with Tony for years and he is awesome , he is so easy to deal with and accommodates me quickly . I couldn't ask for more . The delivery guys are so nice . I have moved to 2 different cities since and I will always use this location . Thanks Tony you know my mom and I will stay loyal customers .
5 Stars all the way
March 2018 by Marjorie McCoy Harris
Good store very nice customer services
January 2018 by Alex Rehmert
Rudest group of staff ever. GM on down the line are ridiculous. No class whatsoever. Buyer beware - do not choose this place! There are plenty of selections in the DFW area where you don’t have to deal with these people
November 2017 by Alyssa Robinson
The worst experience of my life. Ordered a TV online on Saturday 11/25/17 and was told it was express delivery 2-3 days and the store would call to set up delivery. Third day was today and no call to set up delivery, so I called the 1-800 number to check the status of my order, she informed me that it was at the store and to contact the store manager so I did. He's the BIGGEST jerk and has the rudest customer service ever. He told me my order was at his store and he wasn't going to go back and forth with me about my order being at his store and to call the 1-800 number back. I did and cancelled my order. Customer service is trash and I was told by the 1-800 nobody did their job to contact my references or my landlord. I filed a complaint and waiting for the district supervisor to return my call. UNBELIEVABLE !!!!!
June 2017 by Martha Kale
Tony is phenonmenal and has the best customer service. I live in McKinney now and still buy from his store because I love their service! They are the best.
May 2017 by J Vanek
I have been using this location for furniture/appliances starting in December 2012. Tony and Terry have always been very helpful and understanding if I was going to be late on my payment.
October 2016 by Jake V.
I have been using this location for furniture/appliances starting in December 2012. Tony and Terry have always been very helpful and understanding if I was going to be late on my payment. I don't understand the other rude comments from other reviewers, but I have had nothing but good experiences from them. I just paid off my washer/dryer set I got and currently don't need anything else, but if I ever need anything I will definitely be returning to this location. Thanks for being AWESOME Tony & Terry!
June 2016 by Dallas W.
I've dealt with this company before in the past with no problems and was eager to use them again; however, this place is the ABSOLUTE WORST. God forbid your payment is due on a Sunday, they'll harass you by calling your job AND your references on Monday. Make payments online? They'll harass you because you didn't make it in store. Customer service is terrible and they don't know how to talk to guests. Use another location, this one needs to be shut down.
June 2015 by Mike F.
I've purchased products from other aarons locations and have never had a problem before. This location by far has the worst customer service known to man! The manager Tony is completely rude and doesn't know what good customer service is. He basically threatened me on the phone. Poor poor customer service. Sorry excuse for a human being.
June 2012 by Saprina B.
OMG this place SUCKS!! The manager is an ASS. My place got broken into and items stolen, I provided the police report and I still have to pay for this shit . Everytime I pay none of the $$ I a applied to the item. They ALWAYS tack on more $$ with the excuse of "we gave you the wrong price". I will NEVER use Aarons again. I have dealt with other rental companies. This place is by far the worst!!