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January 2024 by Kevin T.
The guy in the picture is me... I find it funny, how you came into my store outraged and disrespectful... You where even lucky you got service... As I also recall root customers can be asked to leave at any given time. You come in rude I have the right to refuse service
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January 2024 by Kendra W.
I cannot even rate them my experience was so horrible. Went in with gift cards that their system was having an issue taking. I ended up paying out of pocket which was a double pay and was told my money would go back to my debit card. Didn't need the part because I didn't even need an alternator but a battery post. Returned the part and was told they would have to send my money by check. That was 12/11/23. Last week they hadn't sent the check and stated it was coming overnight Friday no later than Saturday. Today is 1/2/24 still no check and said it was sent on Friday. This is some very poor unprofessional business. I will never do business with this company again.
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September 2023 by Mike Jones
I went in to buy an alternator because my car had lost power while driving and that is what my friend recommended. Michael however able to identify it was just a battery issue. He assisted me with installing it and after tested the car again to ensure my electrical system was good. Saved me time and money. Way to sell to customers needs! 10 star service at this location
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May 2023 by Erica Con
Adrian helped me install a new battery when my car died outside the store. He checked my alternator too to make sure that wasn’t an issue. He went above and beyond by explaining how things worked in my car. He is a genuine and kind person. Thank you for getting me back on the road! I am very impressed with this Advanced Auto Parts store.
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March 2023 by Jorge Acosta
Went in and out after I found what I needed. A tarp to cover my new Mav because of the anticipated hail storm. Thanks to the attended who knew what I needed
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March 2023 by Airric H.
Need help finding oil Chris was very helpful and kind . I was worried at first because of previous reviews but I received great service.
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January 2023 by john williams
The guy's here always help me out seems like a hidden gem was never overcrowded so I'm in and out
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December 2022 by Rich Casey
Great stock and helpful employees. I always buy my wiper blades there because they will install them for free.
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August 2022 by Ray Yasha
I had a hard long day trying to return a item that a total different store sold me and wouldn't take back.He Insulted me and told me I connected the part, mind you that didn't even go to my car so I come to the store on garland rd and a guy named phill was very knowledgeable and knew instantly that I wasn't lying not only did he let me return the item he also educated me on how to really tell if it's been connected. The manager on the shift was a very nice woman as well so don't believe the negative reviews you can't trust a lot of places but they asa team was awesome and I'm very appreciative
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August 2022 by Juan Ximenez
The lady that assisted me seemed like I was annoying her. She also rushed me and tried to get me out of the way. Needs work here.
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July 2022 by Jeremy Smith
I came in looking for a specific type of clip and the sales professional was very helpful in solving my issue. The prices were fair. The store was clean and well lit. Overall, a great experience.
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June 2022 by Monny S.
Rude unprofessional staff they shut the registers early. Ask for help said I'm shutting down the time was 8:36 Then a month bite later says how can I help you . The tone this man in the pic . If you don't want to be there quit do something else not customer service . I m never shopping here at this location ever again.
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May 2022 by Jo Wunderlich
Had a great experience today! We popped in to buy some replacement windshield wipers. The staff was very friendly, helped me get the right size and choose which brand. As I paid one gentleman on staff offered to put them on for me, and did so very efficiently. in and out with new wipers (installed) in about 5 minutes. A+ customer service!
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May 2022 by Will Castillo
They had the item i needed ...but pricey.when i was ready to check out .the young employee looked at me and proceeded to service other people.i mentioned to him why he wasnt going to service me?..so i left the stuff on the counter. "Bad Business"" !
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April 2022 by craig hawkins
Staff member made racist joke at my expense. Managment just watched and ignored. Need some training here.
