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February 2024 by Oliver Hernandez
I got a Tres Leches cake and it came out frozen.Went to return it and the manager was being lazy. He was acting like it was an Ice cream cake. It was my son's birthday and ended with cupcakes instead. Not very happy about that.
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January 2024 by Michael Robinson
In all my years I have never experienced such poor customer service. This was done by an employee named LuLu who is a supervisor. During self checkout after scanning all my items and right before checking out, she came and questioned me if I scanned everything. When I reassured her I did. she than proceed to get into my personal space and cancel my payment to count the items on screen with my cart. After seeing i did scan everything, she just walked away without an apology or anything. It was completely rude and made me feel like less than in front of the other people checking out who were not questioned on their items.
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January 2024 by Neal Berkowitz
This is one of the nicer old Albertson's stores that has been concerted. One of the first things you will note is the amount of space dedicated to ready to prepare meals. This space is larger than most of the Tom Thumbs. The selection is large and from prior experience the food is quite good.Both the deli and bakery were well stocked and the staff wes exceptional.
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December 2023 by Donna Schiavone
Thought prices are more than any grocery store.
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December 2023 by Allan Esquivel
Sherry in the front helping in Self checkout WOW SHE IS AMAZING!!! She really cares to help even when u don't ask she is checking how she can help u and gives u the best advice she is also nice with kids and smiles to customers. Also the Meat Manager and the store looks fine. GM department it's good with plenty products in stock and detail. Happy to come here today!
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November 2023 by Joshua Luther
This over Walmart any day. The people make the experience worth in. Kendall, Pam, Roy, and Saraya always make the trip worth it.
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November 2023 by J Glen Carr
Great grocery store. It's well layed out friendly personnel.
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November 2023 by Antony C.
The sushi here is amazing and are priced great! They have a large variety of sushi and are very lenient and versatile with how they help prepare with specific intrusions and special orders. The Friday special is also very convenient for a cheap meal, only $5!
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October 2023 by Nancy Scott
Pam Amacker is awesome. She has so much energy and enthusiasm, along with a big smile everyday. Kenneth Richardson in the butcher block is helpful and kind. What a joy to shop here!
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September 2023 by David Hunt
This is the best grocery star in far-north Dallas. Well stocked, they always have registers available. The checkout folks are very friendly and helpful.We just used their free pickup service today and I'm very impressed. The nice lady who brought my cart out was very nice and friendly. I wish I had the names of these employees because service is what makes a repeat customer, and we are in the store a couple of times per week.I was going to the K brand which is closer our house but got really tired of the long lines and the relatively poor service.This Tom Thumb store is very well managed, and the employees seem to like their jobs. Thanks!
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July 2023 by Isabela Rincon
We just left the store and I was trying to pay for my things when this lady came up and began to criticize the way I packed my products, she said that they paid for the bags and that I should take less, then she began to be on top of me Seeing how she paid for everything (especially me) made me feel very uncomfortable, then I had not finished paying and she herself took an object from my car and passed it, she took the bag from my hands and did not allow me to keep putting the bags away, her attitude was very rude and totally discriminatory, she put us down perhaps because we are Latinas, I am only 15 years old and my mother did not understand what this lady was saying, her attitude was very disrespectful and made us feel less. She was an older woman, brunette with short hair. Just because we are Hispanic people are we suspicious to the point of just having their eyes on us? Totally disgusted, I would never want to buy again with that type of harassment.
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July 2023 by Ray Redd
Rude check out attendant Saturday night , standing over my shoulder as I’m trying to checkout. She said she’s trying to help. The Provo is I never asked for her help . I asked her to move she said I needed to stop being paranoid. Please train your people to be more professional
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July 2023 by Tomas Torres
The front end supervisor is the most awesome person helping everyone with any questions and helping them get the discounts they deserve.
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June 2023 by Mahamantra S.
I got food that was spoiled. I told the store mgr filed a claim and never heard a word back from them. . Tempted call my lawyer and file a suit
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May 2023 by Kristie Walker
This Tom Thumb location is great, conveniently located and the staff is very friendly. Good selection of organic produce.
