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January 2024 by Mz. Mel
Great place to watch new movie releases. Food & snack service is always pleasant, polite, and professional. The theater rooms do need better sanitizing and clean up between showtimes.
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January 2024 by Francisco Castillo
AMC, you need to do better. Concessions, horrible. Even if you order ahead. You literally have 3-4 ppl working peak times. Don’t be so greedy. I’m sure there’s enough in the budget to add a few more employees.
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December 2023 by Brent Burleson
I had the unfortunate experience of spending my Thanksgiving at AMC NorthPark Theater, and it was far from enjoyable. The uncomfortable seats made the entire movie-watching ordeal quite unpleasant. The lobby was disappointingly dirty, reflecting a lack of cleanliness and maintenance.To make matters worse, the Coke served seemed to be watered down, adding to the overall dissatisfaction. However, what truly ruined the experience was the behavior of fellow moviegoers. It felt like attending a zoo rather than a theater, with people talking loudly, filming the movie on their phones, and shamelessly posting on Facebook.It's disheartening to see such a lack of respect for others' movie experiences. I strongly recommend considering alternatives like Alamo or Studio Movie for a more civilized and enjoyable atmosphere with proper audience supervision. Save yourself the frustration and choose a theater that values the movie-watching experience.
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November 2023 by Dave Carr
I saw a movie tonight and it was the worst experience I've ever had. There was a group of 4 guys talking super loud during the movie. On top of that, they were watching videos on their phone will full volume at some points, their text tone was on, and any time they received a text their LED blinked twice too. I had to go to the lobby and complain. A woman stood in the hallway for 30 seconds and left. After another 30 minutes, I go to complain again. She stood in the hallway again for a bit. Eventually speaking to the guys. She then leaves. They were quiet for 5 minutes and started again. By this point it's been an hour and a half of this. I've given up the manager doing anything. I walked by the same manager as I left and she was having a discussion with teenagers. I decided to not talk to her for a 3rd time and to leave a review.Long story short, management won't deal with loud talkers during movies. I won't be going to this theater again.
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October 2023 by Amy McAlister
Here's a review for your experience at AMC:I recently visited AMC to see Barbie, and overall, it was a positive experience. The theater itself was great, and the staff at various points left distinct impressions.The bartender was exceptionally cheerful and in a great mood, which added to the enjoyment of the evening. The person checking the tickets was also super friendly, creating a welcoming atmosphere.However, I couldn't help but notice that the concession workers appeared miserable and didn't seem to enjoy their jobs. This made me feel uncomfortable when placing an order, especially when I needed to make changes before anything was prepared or paid for.It might be beneficial for AMC to consider implementing some positive incentives or strategies to make the concession workers' jobs more enjoyable. This would not only improve the overall atmosphere but also enhance the customer experience. Despite this, I still had a good time at AMC and enjoyed the movie.
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September 2023 by Colton C.
Drove from over an hour away, got to the theatre an hour before showtime, presented my ticket, and then got turned away and kicked out because the theatre was "full." They didn't even check people for their tickets!
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August 2023 by Joseph Hoss
Not a clean place to enjoy a movie. Final show on a Friday night, I can expect the experience to be a little let go, but boy was it let go.Cleanliness: Trash cans overflowing. Popcorn was warm but stale. Popcorn butter area was a filthy. Bathrooms were in decent shape, but there were no paper towels to be found. On leaving, all the staff were gone and nothing had been cleaned up.In seat: My seat was stained and uncomfortable. Any shifting in my seat caused a noise to occur, could hear other seats throughout our movie. Sound and movie quality were good.
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August 2023 by Linda Casey
We reserved our seating & that went well. The snack bar was pretty quick but did have a line. Overall cleanliness including the bathroom was way above average. No line at the restrooms & was able to shoot in & out quickly. We had tons of fun & there were no impediments.
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August 2023 by Shayla P.
Bought a large box of popcorn and after I purchased I realized I forgot the seasoning. Went back and the person at the front stated they are not allowed to pour any of the seasonings in a small cup for condiments. The person who stated this information worded it rudely. He didn't apologize that the person who took my order didn't offer or advise this. Nor did he apologize either. I remember why I haven't been back to this theater in years. The customer service is terrible.
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August 2023 by Guitar Dan
Yup! Love the movies! Have the stub membership so I get free movies for a monthly fee. Worth it. Up to three movies free a week so easily run out of movies to see. But good in the summer months with all the blockbusters come out because even going twice a month pays for itself. To take advantage of the membership I will probably try to go once a week. Three month minimum but I get that. Lots of value there. Also get priority service in line and that alone is worth it ? not that I don’t enjoy standing in line it’s just that I would rather be sitting eating my popcorn and then getting the free refill with the membership. Yeah, still like it. No recliners but seats are comfortable and theaters are large. Bathrooms are huge and the location is cool at the mall so you can go to Macys or your favorite store and window shop or actually buy something which I occasionally do. ??
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August 2023 by Leticia MORENO
We just enjoyed taking pictures in the Barbie box and all the other movie displays. It was just so pricey for popcorn and drinks a little snacks. We paid almost 200 to get in,plus what we spent in snacks and drinks. Olwrd. That big pretzel was yummy.
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August 2023 by Vinay
Seats not cleaned and it's very congested compared to Cinemark. Popcorns are also not good and it's a flavored butter if anyone is healthy conscious. I had a bad over here and looks like I wasted my money on movie tickets and food over here . Will not visit again
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June 2023 by Sam Pattnaik
This is the AMC location at NorthPark Center and I was really amazed by the scale of it and how many theaters they have. I was a little let down by the theaters tho, a little outdated imo. They had showtimes for indie movies and the ones that I wouldn’t necessarily find at other locations. Check it out if you are here in the mall but if you want to watch the latest marvel movie pick a Dolby version elsewhere.
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June 2023 by rachana karri
My most favorite theater in the whole of Dallas areaThe movie screen is amazingly goodEspecially the imax screen and the fact that there is like jome with lesser number of people in the theater it is not crowded and it is not disorganizedIt is pretty hygenic and the food is good and so clean
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June 2023 by Joshua Taylor
Nice theater. I was there for a premier, so not sure about their pricing. But it was nice.