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February 2018 by Ashley Suggs
I have been to this location multiple times and it seems like their employees are in a bad mood every time I go in there. This is one of nastiest baby stores I've ever been in. The bathrooms are so gross!
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January 2018 by Auburn Dyer
This is the *****WORST***** store EVER!!!!!!!!!!! I ordered a chair online and had it shipped to this location. Turns out, my sister got that chair so I called to cancel the order and they said everything was fine and nothing will be charged. ONE MONTH LATER, I check my bank account and over $500 was charged to my account for the chair. I called them and all they told me it was a system error and mistakes are sometimes made. It's going to take them almost 2 weeks to get my money back. Don't shop here.
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November 2017 by Kelsey Rademaker
Terrible customer service. They don't care either. If there is any problem with your order they won't do anything to fix their error or make it right.
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November 2017 by Sarah O'Rourke
Unfortunately it wasn't my favorite experience. There were way more employees than customers and when I asked for help locating an item I was blank stared and then directed to customer service who didn't even look in the computer before her colleague said Walmart had it. I work in sales and it always breaks my heart professionally to have someone refer me somewhere else for something that was not even 2 aisles over on an end cap. Furthermore the actual employee at customer service I was talking to responded when I said online it shows you have it with “well I don't want to say that isn't true buuuut.†Side note she never even checked online she just called a gal from apparel to pass me off to. I usually love Babies R Us but today's experience was a little disappointing.
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May 2017 by Sandra Castillo
David E was just great and very helpful! He took the time to explain me what I needed to know and made sure I understood everything! If it wasn't for him I wouldn't of been able to stroller I wanted. He made sure I found exactly what I wanted and even helped me order it. This will definitely be my Babies r us store from now on! 5 stars for the team!
