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September 2023 by Enedina Garcia
horrible service I've been here almost an hour and they haven't helped me yet even thati had appointment i just hed to walk out they didn't even care about there customers
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June 2023 by giovanny francisco
This particular branch is always understaffed 90% of the times it’s only 1 cashier. Hate coming here but as a manager of business my company has a account here and I have no other choice. Am sure if this was a predominant white neighborhood the story would be different, but this area is 95% black and brown they don’t care how long every customer wait in line.
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April 2023 by Cristina Sanchez
One cashier 10 or more people In front of me terrible service .
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February 2023 by Josh Provo
Would give this place zero stars stay far away. Employee racial profiled me and refused to cash my check even after I gave her all the correct forms of I.D. I went to another branch and cashed my check with ease. This place is garbage take your business elsewhere, not to mention I stood in line for 45 mins
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October 2022 by El Gordito Morfin
This location should be closed due that the staff and manager are horrible. I have a 6 digit business in california and they did not help. They basically worry about how i was going to spend our money. So please don't go. EVEN CUSTOMER SERVICE ON THE PHONE SAID THAT SHOULD HELP ME.
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March 2022 by Mauricio Gaona
This is by far one of the worst locations of Bank of America, always short of staff and have constant lines of people and they just don't care how bad is the service! It's been like this for a very long time.
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March 2022 by Bella Gomez
Worst bank ever their service is very slow they only have 1 teller. As a business person I don't have an hour to stand in line.
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February 2022 by Everett Green
Waited in line for 45 minutes.....to only move forward 3 feet. There was a total of 5 people behind the glass , only 2 of them working.I guess helping the other teller's out, is beneath the so called managers. This particular BOA branch I only frequent as a last resort. Each time I visit I'm reminded of why it's a LAST RESORT.
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December 2021 by Anthony Contreras
The manager, coworkers and staff are horrible. Don’t recommend anyone to do business with this bank or branch. Their are full of it and when you go in for one thing they turn you away and say to contact customer service; once you do that customer service tells me that I have to do it at the bank store. This place is horrible and full of lies. On another note is like if they promote fraud to be done to your account cause when it’s done they do nothing to help. Worst bank ever and I been loyal to them for 7+ Years. They have lost my business as I’m going to switch banks.I DO NOT RECOMMEND BANK OF AMERICA TO ANYONE.
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July 2021 by Aurora Velarde
These people sure are lazy. Arrived an hour and 1/2 before closing and they said it wasn't enough time to open a bank account. I know for a fact it's not a difficult task or time consuming. I had to schedule an appointment for next week! AND there were no other customers! Really?
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June 2021 by Star play RECORDS
They need to close this location
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April 2021 by Ann-Margaret Vasquez
I can't believe BOA would have the nerve to reach out to me ! My mother is dead and the 3 different locations I went to over the past two months have been ABSOLUTELY WORTHLESS! Return her damn pension as requested so I can move on with my life. I'm grieving for God's sake! Train your employees to be courtious, kind and learn company policies.
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April 2021 by kimberly garza
Worst customer service, longest wait. If it was something I could've done through the ATM or App I so would have done so but unfortunately I had to waste my time to have this experience.
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March 2021 by jaime navarro
Definitely one of the worst banks locations to use, manager definitely has a smart a$$ and very condescending attitude. Do not recommend.
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January 2021 by Kenneth Johnson
At least 10 people in line. 1 teller. Every time I come here. Definition of slow. Better clear your schedule for the next hour.
