-
February 2024 by Vanessa Ramirez
First ice cream cake I ordered! Was so beautiful and I was really satisfied … Here’s to celebrating my 6 month of being nicotine free !!
-
February 2024 by kimathi nanyamka
If you want to pay alot of money for ice cream and get horrible customer service by poorly managed and trained staff members who have less common sense, maturity, and manners then my three year old, then this place is for you!
-
December 2023 by Jessica Sori
I ordered a custom cake for my hubby and it turned out really good!It tastes just as great, amazing job my husband loved it.
-
December 2023 by Yulisa AlvarezMendoza
You have to try the brownie sundae! It’s amazing. Me and my family love to go to this location because the employees are always so nice & it’s always very clean. The workers will gladly let you try the ice cream and make sure you try the flavor of the month. I also purchase my ice cream cakes at this location & Valerie always does an amazing job decorating them.
-
November 2023 by Ric A
Don’t forget to get Jamoca almond fudge. Incredibly good and my favorite!Also the owners are super sweet! They are dedicated and provide great customer service.
-
November 2023 by Ray F.
Chocolate chip shake. A LARGE chocolate chip shake. What else could I drink and then drive after my Texas Aggies ran out of time leaving me to look at a dismal Won-Loss record? It helped fill the hole in my heart. (Too bad I broke the straw and had to play the straw like a flute to drink the shake while driving due to the hole in the straw's side.)Ags didn't do well and I gained 5 lbs. Life. What a great shake!
-
September 2023 by A. Laura M.
Ice cream cakes are always on point. Once you enroll your email with birthday dates, you get a discount code for your purchase. Great service and speedy.
-
August 2023 by Kam N.
Place was clean but the young lady who was behind the counter had nails that were longer than the actual scoop. They were also bedazzled. I just don't want to see someone serving me food when their nails reach the food before a serving utensil.
-
August 2023 by Ang V.
I order ice cream on Uber Eats and it came in a plain white paper bag with half the serving and no seal at all! Totally unsafe! Anyone can tamper with an unstapled or open item!When I called the store they didn't care and told me to call Uber Eats!Never ordering again from here!And I like the name 31 flavors better!
-
July 2023 by Zachary Moskowitz
The service at this Baskin Robbins is off the charts. I was pleasantly greeted and the nice young lady behind the counter helped me find the perfect flavor for me and my family. She was very knowledgable about her ice cream flavors and was polite throughout our whole interaction. I believe her name was Brynn, she was outstanding, this lady needs a raise!
-
July 2023 by Zachary M.
The service at this Baskin Robbins is off the charts. I was pleasantly greeted and the nice young lady behind the counter helped me find the perfect flavor for me and my family. She was very knowledgable about her ice cream flavors and was polite throughout our whole interaction. I believe her name was Brynn, she was outstanding, this lady needs a raise!
-
July 2023 by Melissa M.
I get one scoop of peanut butter and chocolate as one scoop of chocolate chip cookie dough in a rainbow sprinkle chocolate dipped sugar cone. It literally is epic and so addicting! When I consume it, I am in heaven! I highly recommend!
-
July 2023 by Laura Lusk
$16 for three cones, no thanks
-
May 2023 by Chris Donlan
Placed an order through Uber Eats for two quarts of pre-packed ice cream. When the driver arrives, they tell him they’re out of one of the flavors. He tells me they can cancel the order or I can choose a different flavor. I asked him if they could scoop the same ice cream that was supposed to be pre-packed from the ice cream they have in the store to sell as scoops into a container instead. They refused!!! I called the store and spoke with the young lady working and she said it’s against their policy to sell the scooped ice cream in place of the pre-packed. Since this was a mistake on their end for not updating their online ordering availability, I asked if they’d make an exception. She refused and even called the Owner/Manager Melissia Chow to ask her…she also refused. I was given her personal cell number 469-693-2078 and told I could call her today. I called this morning and spoke with her. She again refused and said it was against this store’s policy, not Baskin Robbins, to substitute the in store product for the pre-packed ice cream even when it’s their mistake. There’s a small cost difference and they’re not willing to assist the customer to make it right. I would’ve taken less product in a smaller container to make this right. Instead Melissia Chow decided saving a few cents was more important than making this experience better and fixing a problem they created by not updating their product availability online. Because of this decision…my family went without ice cream on the night we were expecting to enjoy a treat, she loses a customer over a few pennies saved on her end, will lose more customers based on word of mouth and has a complaint filed with the Baskin Robbins Corporate Office. I hope she really thinks about this the next time she says her 20 years of ownership makes her great at customer service. This could’ve been resolved by simply putting a couple of scoops of the same ice cream in a smaller cup….Melissia Chow decided against this.
-
April 2023 by Weston Teague
Lots of amazing flavors at this location!! Stuff from childhood good! Bubble gum, cotton candy, rainbow, chicken n waffles, and too many to name! Flavors not listed on their Google page. All great on a waffles cone or in a cupa