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December 2023 by John Gotti
It's a black woman who is from new Orleans that works here please don't recommend her to serve you she is very rude and poor customer service and 90 percent of the time she will not give you your correct price or not take anything from you for pawning something..she is absolutely very rude so fair warning watch out for her
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October 2023 by Mariah Bunk
Whoever the manager here is an absolute moron. I gave them my laptop a few months ago and there was a lady who helped me out she was so nice & made the process smooth. Came back again and the Hispanic dude (who is apparently the manager) was rude and arrogant. How is it that you take my laptop one time but won’t take it again? Literally nothing changed with my laptop. Go elsewhere you’ll find nicer ppl who actually want to help you out.
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October 2023 by Rosemary Martinez
Great customer service, love their sales.
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September 2023 by Bqueen Stinka
Worst customer service ever. I called the owner of the location and spoke with him to let him know that his workers are lazy disrespectful speak in Spanish in front of an African-American who speak fully English and what the owner had to say in return that he have the best workers instead of saying, I will investigate it…but his workers make fun of people in their language and if I’m not mistaken, you supposed to speak English when you Dealing with an English speaking person so that is very rude because they make fun of people in their language I really think this place in the new employees and a new manager who care about the store and the customers and not just defending his workers because they all cool and friends he supposed to help customers not make them feel bad when they walk in a place of business where you guys sell buy and spend money they only play Hispanic music they don’t welcome you when you come in they have a attitude when you tell them you pan on a loan and the heavyset, Hispanic, very lazy and rude and the manager don’t care to help only here to give attitude and if you going to buy you will buy is how he feels!!!!! they need new workers to bring this workplace back to life because it is totally going down the drain!!!!!
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May 2023 by Shondrelle Henderson
Great business.. Very professional, polite and welcoming!! I recommend everyone to come here
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May 2023 by B Chambers
Leslie was great help and angel, I def recommend this location 100%
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April 2023 by Kenneth Willis
These Hispanics should be shut down and investigated… terrible staff(rascist) and just overall not qualified to negotiated
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December 2022 by Steven Amaro
Sold me fake Jordan’s TWICE.Don’t shop here
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December 2022 by Almighty T
They Have Xbox One For 60 Bucks, Literally The Best Pawn Shop In Dallas Tx I Been Going There For Years They Have My Best Interest In Anything They Sell Legit Pawn Shop
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August 2022 by Tony Torres
8-20-22,Bad customer service, employees too lazy to walk from sales counter to floor to answer some questions I had about some tools I was interested in.I guess they are more interested in loans than selling items.
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February 2022 by Anabel Rodriguez
Terrible service, my husband bought a tool and wanted to return it the next day because the battery was useless and he only said he wanted to return this that I bought yesterday and the manager listened from afar and I no longer let my husband speak he just said no, nothing can be returned and I told him but you didn't say anything and he just said no again and that'
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June 2021 by Yolanda Mendez
The big guy really needs some customer service skills. If he don't like to deal with people , definitely he is in the wrong job
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April 2021 by Robert McCollum
Best phone shop I've ever been to. Always give me top dollar from my stuff And always have reasonable prices. I've been going here for 3 years and I will continue to go here
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October 2020 by Jessie Luna
My mother has been a customer since 1995. Now as I grow I have continued as a customer too. The people have changed but the goodness continues to grow the humbled people who make everlasting memories to those who need money ,gifts or just a little help till the next money day.
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October 2020 by Sbek Nzn
very bad customer service