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December 2023 by Tracy Scott
Very nice ?? people, and helpful
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September 2023 by TAMIKA BALLARD
I love this bank
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May 2023 by Stephanie Johnson
Very poor customer service never been to a bank that really refuse a notarization if you’re not a customer but surely enough after standing in this locations long line for over 5 minutes the guy at the window states I can’t have a notary despite the fact I’ve been a loyal customer in the past. This would have never happened In a Mesquite, Garland or Rowlett location says a lot about this dude of town and the lazy workers
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April 2023 by Elizabeth Ramirez
I made an appointment at this place and I'm trying to call them for some information before my appointment but they DO NOT ANSWER.
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August 2022 by Ron Reed
Had a very bad altercation at the bank the other day couldn't get my money from the bank asked the Teller for the manager Alana came to help asking a lot of questions gave him my card and ID he played with the computer never said anything.. I asked what the problem was I said to him money on my card this location a joke beware
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March 2022 by Pedro L Rivero
(Translated by Google) Very good customer service, they are a very professional team. I am encouraging myself to write this review because some negative comments that I have read seem unfair and do not correspond to the good reality that I experience every day when I come to deposit my partners. Thanks(Original)Muy buena atención al cliente, son un equipo muy profesional. Me estoy animando a escribir esta reseña pues me parece injusto algunos comentarios negativos que he leído y no se corresponden con la buena realidad que yo experimento cada día cuando vengo a depositar a mis socio. Gracias
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January 2022 by Eva Rodriguez
Their computers never work only one they told me to wait 15 min, I’m been waiting 45 and haven’t call me. To many people working and nobody help you.
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July 2021 by Nun Ya
Customer for years ??
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January 2021 by Kevin James
Customer service is horrible here. Employee Emberto turned me away at 140 pm cause the bank closed at 2pm. Clearly they didn’t want my money or business.
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December 2020 by danny lsx
Customer service trash . Especially Clark name crystal
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December 2019 by Juan Enciso
Poor level of customer service at this branch. If you’re looking for the personal touch when it comes to your finances, I’d suggest another branch.
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October 2019 by Deyanira De Leon
(Translated by Google) 1 hour waiting for me to attend
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June 2018 by Yoshio Villarreal
I've been a chase client for over 5 years,, i came to this location to request a bank statement, the receptionist was rude! When i asked her if i can use the restroom she said NO! Unacceptable customer service. !!!!!
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January 2018 by Anjelisse W.
The chase in wynwood is very slow the line is out the door and they only have one teller helping us just a very sad case and all the are doing is taking and it's nothing but Mexicans assisting and chaping they lips just sad
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September 2016 by Jamie Wright
I've been setting here for over an hour now waiting to open up an account with Chase as a new customer. However, I am utterly insulted by the fact that 2 ladies that obviously came in after me was called before me....SMH. When I asked why were they called before me and they came in after me I was told a bold face lie 😞. I sure hope this is not a representation of how Chase Bank operates and hopefully this is an isolated incident at this location.
