Never have to wait too long, never seen them understaffed, and if you walk in at closing they'll serve you first. A+
Need more people to answer the phone. I think I was given too much money in Susan B Anthony coins. I called to let them know. The automated phone told me everybody was busy and call an 800 number. The phone system then disconnected me. Somebody's till is going to be $5 short. And, I wasted my time trying to be honest.
Ian Okoli the manager is knowledgeable, helpful and polite. I have never had better service at any bank. This is my go to bank when I am in downtown Dallas.
Went to talk to chase about opening an account. They asked me to come back another day. I said no and all of a sudden they decided to check if anyone was available. Before this point he had not even checked if anyone was available. In the middle of checking to see if anyone was available another customer came in and began... read full comment