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December 2023 by Juan Hernandez
Excellent service
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July 2023 by Matthew Duke
Had a substantial credit on my Chase credit card. It took them three times (i.e. myself coming in three different occasions) in order to tell me the solution was to call the number on the back of my card and that they couldn't handle credits or cash advances here. This is why I use Bank Of America, it would have been solved in 2 minutes.Don't use this bank, they are idiots.
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November 2022 by William Sprinkle
I was talked abusively today by Nathaniel Edwards. I only needed to close an account and now I have to go elsewhere because I do not appreciate being mansplained by some white abuser in a suit. If you are anything but white or cis or straight please avoid this branch. You don’t need to experiment this trauma. I’ll have to see my therapist about this one unfortunately…. Not a safe place.
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July 2022 by Elizabeth S Joseph
I just spoke with a business banker at Oaklawn Wycliff at Dallas branch. I called regarding my business and personal account. I have never encountered a banker this Unwilling to help. Repeatedly as if he was harassing me not wanting to help. Requested for the managers name. He just said manager is off today and declined to give the name of the branch in charge. I was denied an appointment with the manager. My previous banker who was amazing left the organization . It’s pathetic to know this is how bankers treat public these days.
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June 2022 by Daniela M.
The Hispanic woman that's always in the business lane, is one of the most unpleasant women I've ever come across. Dealing with her will really sour someone's day.
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June 2022 by Tolya
Waiter over an hour for someone to help me with fraudulent checks being stolen on our business account. Still waiting and leaving to go to the branch in West Village.The AC doesn’t work here either. Place is covered in dust.
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May 2022 by Mark Web
Very rude and unprofessional drive-thru teller. I Definitely won’t be back to this location.
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May 2021 by Craig Chapman
This is probably the worst bank I have ever been to in my life!!!
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November 2020 by Alvin Casimere
I went to open and account today and I was assisted by Kameron Sumrall he was very detailed oriented, when explaining the different types of checking accounts. He even went over with me key sections of the acknowledgement forms, so I was not confused during the process. Overall he had great customer service skills and I would recommend him to anyone. Thanks again Kameron!
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September 2020 by D Buster
Delia is amazing. I go to that bank just to get money from her. Super friendly and amazing sense of humor in the midst of all the killings and pandemic.
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July 2020 by Edgar Calvillo
Banker Eric is a delight. He was beyond! Had the answers to all of my questions. Helped get me the correct documents to set up my account. Great bank visit!
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September 2019 by Saif Ahmed
I pass by a Chase branch on the way home so this branch is out of the way, but I go to it anyway. The customer service is always great and efficient. Eric Lee also always gives me a wonderful experience.
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August 2019 by Preston Pickett
Walked in to get something notarized, I am a chase customer. Had to make my way around the corner in the back just to talk to someone. Not one person acknowledged me or that I was waiting. No sign in for a wait or anything. There's two employees having a full on conversation about Costco while there are people standing and waiting in the lobby.
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August 2019 by Aymen Basher
I came to the bank to get preapproved and the manager he told me that call The woman here name , ( Katie Campbell ) she working for the House mortgage... I asked here I need to do Preapproved for the house .... and she pull all my credit , and she never complete ... I have call here couple of times but she's just a waste of time with no experience
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March 2019 by Andy S.
Don't come here if you aren't prepared to wait a long time for a banker. Severely understaffed for the traffic that comes in
