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January 2024 by Gwen Hernandez
Brandon was SUPER HELPFUL!! Walked me through a mobile app...not many have that patience!
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December 2023 by vernell blackman
This ATM is always broken and not working correctly. I don’t come here to often and today I decided to give it another try and yet again I’m disappointed.
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November 2023 by Jesus Martinez
Atm is never working or eats un the money
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November 2022 by Messai Anouar
Very nice guy fast service thanks
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October 2022 by Emily Lance
Good customer service everyone is very nice
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September 2022 by meda prashanth
One of the worst chase bank branch. I have recently booked my appointment and when I have visited the branch, there was no banker who I have appointment with. They have asked to reschedule to visit again and have wasted my time. It’s not worth visiting this bank. Thanks.
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September 2022 by Melinda Lubu
Female teller merlin is a star!!! Thank you for being kind to me and listening to me ramble this is real customer service people
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March 2022 by That's Real
The bank branch is closed down without even letting customers know about it. Absolutely unbelievable. After 25 years Closing my business account with them. I guess it was your THANK YOU to me.
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March 2022 by MICHAEL A
The bank branch is closed down without even letting customers know about it. Absolutely unbelievable. After 25 years Closing my business account with them. I guess it was your THANK YOU to me.
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December 2021 by Malick thiandoum
I went to chase bank on Preston last week to make a cash deposit. There’s no ones when I get there at the window .Waiting about to 3 to 5 minutes to get my receipt for the deposit a white lady who was helping me and I’m thinking she is the manager told me to get off the line because there’s a problem with the printer stated that And She will bring me the receipt outsideWaiting outside for 3 minutes she never came outside for my receipt. I went out there to see if my deposit was made . I asked her and she told me that another employee is working on it while she was helping other customers making deposit Which Was a big lie after I insisted that I can’t wait no longer I leaving for work I need my money because you refused to help me with the deposit. Very unprofessional and angry she went out to get the money out of the drawer and gave it to me with my Ids. She was very unprofessional and with a bad attitude I told her I was coming to this branch for over 6 years but never experience this in my life I will never return to that branchI
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November 2021 by J Robbins
I come here pretty much once a week, never have an issue! Every teller is nice and helpful. Definitely recommend
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November 2021 by Toni Henkel
Steven at the drive thru window is so SWEET! Always so so helpful! He is a great example of awesome customer service!!
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April 2021 by Joe Proctor
Sadly incompetent! Very difficult to work!
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March 2021 by Katrina Silver
If I could rate this location at a zero I would have because this one teller he LITERALLY gives me the worse time ever about change under a 100.00. Everyone is great this guy has something against me but doesnt even know me. I'm so over this location. Why does it take for the branch manager to be called to get things done it's their job to make the customers happy. If it wasnt for the customers coming they wouldnt have any business. Raul Barrios is the employee who always treat me wrong. Something needs to be done.
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October 2020 by Payne Murdock
I will never come here again. The employees has an issue with listening. My fiance and I made ourselves very clear as to what we needed done. Seem like they had a had time completing a simple request to transfer money chase to chase. Definitely need more training. none of the employees informed my fiance and I that they were no longer doing money transfers until after the fact and we were already frustrated and confused. This could’ve couldn't avoid had that been direct because the previous employee didn’t inform us as if that was the case. miscommunication because it's too many employees coming to the window to assist instead of allowing one employee per customer because it gets confusing and then you have to re explain the task you want done all over again. We're from Detroit. Things shouldn't be that much different. Because I've never had this issue before. It's the location it's our second time having an issue here they make things so complicated
