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May 2023 by cristian gutierrez
Thanks for your help, Nydia..
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November 2022 by Alpesh Patel
Not an actual walk in branch
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July 2022 by Rochelle Horadam
very helpful staff, full service.
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June 2022 by Ash C.
Do not EVER do business with Chase Bank. This branch is completely unresponsive and unable to solve problems. Reps will meet with you once, promise to solve a problem, then disappear - and refuse to answer phone calls, emails. Customer service is a joke.
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May 2022 by Carl W
Horrible bank, clueless inefficient staff. I made an appointment to close my deceased parents' small accounts and obtain a check payable to my Mom's estate. I brought all the required documentation to the appointment. First, they told me they'd have to send my certified copy of the letters testamentary to their attorney and that would take a day. I've made 3 more trips to the bank since and still don't have the check despite there being no issues whatsoever with my documentation. They NEVER answer their phone. I'll never do business with Chase based on my experience with this bureaucratic mess.
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April 2022 by Judy Nurre
Staff is very inexperienced and untrained. They do not answer the phone- ever- have called them from the lobby and they will not pick up phone even if no customers in bank. Worst service ever.
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January 2022 by L S
No Atms inside and the only one they had didn't work
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May 2021 by Brian Book
Borrowed more than $100,000 from this large bank. Loan closing was on Friday, 4/23/30. I did not receive the loan proceeds until 4/29/21. Money deposited at Chase, where I have been a customer for more than 20 years, & Chase still has a hold on my money until 5/11/21. Worst experience of my life, as Chase is in the money lending business, & they do not value their individual customers. It is time for change in the consumer banking business, in my opinion. Long fintech.
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February 2021 by Shawn Narosov
You'll get better customer service at the Dollar store
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January 2021 by Miss Autumn
PERMANENTLY CLOSED
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August 2019 by Christopher Burk
This branch has it! From the teller line to the manager, I've never experienced a negative attitude or combative employee. Whatever I have needed to be done for me and my account, has been done.
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August 2019 by C B.
This branch has it! From the teller line to the manager, I've never experienced a negative attitude or combative employee. Whatever I have needed to be done for me and my account, has been done. Thank you!
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May 2019 by Brent P.
Chase sucks!!!!!!!!!!!!!!! Piss poor customer service and no one speaks English clearly. WTF?
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March 2019 by Nathan Hanson
Steve was great thanks
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September 2018 by Regina T.
Five stars stellar customer service! I always come to this branch to handle my business because they have the absolute best customer service out of any branch locally. And even if I need to take care of something and it's completely out of my way I prefer coming to this branch, especially if I have to take care of something inside instead of going through the drive-through because not only are they great, they called me by name as I walk through the door asking what they can help me with today! You don't go very many places these days where people are are willing to make sure they know your name to serve you properly.
