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March 2024 by Lauren Green Chappell
Bought a complete kitchen set fridge, stove, dishwasher and microwave.The delivery guys were unprofessional and inappropriate.Our home was just finished with a remodel so empty house. My wife went to let them in for delivery. They forced the fridge thru the front door causing major scratches and dents.After tons of wasted time it’s apparent, we now own a brand new scratched fridge we paid really good money for.Microwave didn’t come with any of the mounting hardware or brackets. I’ve called trying to get them to atleast get that but looks like I’ll be buying one online now.If I could return everybit of it and find a new store to spend my hard earned money at I would.You can comment back that “you show you have spoken to people” but that’s a lie. You are not willing to make any of it right.
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March 2024 by Clarence Anderson
I was in the market for a great deal on a new 85 inch tv and sound bar . I got a from Emie at conns in Dallas and got approved to purchase a new tv . Emie did a fantastic job helping me get what I wanted. Hey dfw head over to conns on north expressway in Dallas and ask for Emie . I’m so excited for my new television and sound bar.
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March 2024 by kerney cook
Conn's sold me this bed full of bed bugs..if someone see this particular situation please help me .. these bed bugs got me sick
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March 2024 by Roberto Montemayor
Alfredo the man
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March 2024 by Veronica Williams
Emie G. Was the best thank you so much for your hard work ❤
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March 2024 by DarVisa Ellis
Great customer service
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March 2024 by Nick Johnson
Should have known something was up when I arrived on a Saturday with great weather and the parking lot was empty. Once inside there were double the sales people to customers. My salesperson must have just started as she had no idea whether Conn's even sold pillows and what they were priced at. Inside the store there was loud, very intrusive music. First time and last time visiting Conn's and couldn't get out of the store fast enough. Shocked that this location manages to stay open.
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March 2024 by Susie Biffle
Alyssa was a great sales associate helpful and was great will be happy to return on next necessary purchase
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February 2024 by Helena Cooper
Excellent
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February 2024 by Dejanira Martinez
Bri helped me find exactly what I was looking for, she was so patient with me and answered all my questions. Everyone else was very very friendly as well. And very welcoming. Everyone made sure I felt comfortable with my purchase and make sure I left very happy. Great team!
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February 2024 by Bettina Vergel
Speed and professionalism, friendly.
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January 2024 by Allean Morning
Really good customer service very helpful super friendly and went out of the to make sure I got the exactly what I was looking for couldn't have been any better Thanks ?
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January 2024 by America 1
This store #081 has great customer service. The Manager Ramon and our sale rep Alyssa were eager to help, assist and offer great prices. Just because of their great customer service, today we purchased what we needed….our printer, a projector and a countercade. Thank you so much for your super treatment we received. These employees are must to keep. Wonderful awesome expertise in respectful, smiles, we will definitely return to this store. Thanks again guys and keep up the awesome wrk!!
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December 2023 by KATINA MURPHY
All employees at the Conn's location at 11250 North Central expressway have impeccable customer service. Now the customer service by phone sucks major you know what
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October 2023 by TIFFINI CLAYTON
If I could select zero I would. The service is horrible. The do not have a sense of urgency or people care. They cause error and will not take accountability and try to resolve the customers concerns. Just shift you from one individual to the next. It’s ridiculous and sad. I would purchase a Lollipop from them, because you may get the wrong flavor and it will be your fault because accountability and resolutions are at the bottom of their list. I reached out to customer service and the young lady I spoke with in customer service seem to try to take accountability but at this point . Don’t shop Conns PERIOD.
