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November 2023 by Suzanne L.
I wanted to give a review for the wine department. Today I went in looking for a specific wine which was sold out. The help selecting alternative bottles was outstanding! Two different gentlemen helped me and I would up with 6 bottles instead of 1
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November 2023 by Lisett Ortiz
We needed some tires last minute and John M. helped us pick out what tires we needed and was able to accommodate us before close we were really appreciative of the service and professionalism. Thanks again!
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November 2023 by BILAL AMARNEH
Bad customer service, and a big waste of time. Needed to replace a flat tire yesterday @ 5:30 PM, and was told they can't help me then but will the following morning. Showed up early, only to be told that I will have to leave it with them for 3 hours, or I can schedule for another day! If your time has no value to you, this might be the tire store for you.
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October 2023 by Alondra M.
Someone needs to address the employee collecting the carts outside to not yank carts from customers hands. Very disrespectful and unnecessary
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September 2023 by Michael E.
In my native area the Costco Warehouses are much more nicely maintained. This one not so much. For instance I saw numerous piles of empty boxes in several areas of the sales floor. One thing you can count on though is cheaper gas and the famous $1.50 hot dog and drink. Even that was diminished by the lack of attention to the condiments area. Half of the ketchup/mustard/relish dispensers were empty. The trash cans were full. Try harder Costco.
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September 2023 by Andrea H.
Costco is a great deal. I have been a fan of this place ever since I lived in Hawaii where gas on island was pretty much double what it was at Costco. That alone was enough to pay me back for the cost of my membership and then some. It is also a fantastic place to get the $1.50 hotdog and a soda deal. It's the cheapest meal on the islands! Ten years later, and that price hasn't changed. It's still the best deal no matter where you are in the US, and unbeknownst to many, you don't need a membership to get that hotdog deal. With just my husband and me in the household, it's hard to justify buying most things in bulk, but stuff like toilet paper, paper towels, dog food, and shampoo and conditioner are worth picking up here. I like purchasing items like wine, milk, eggs, grape tomatoes and avocados here too. We actually eat these items even though some of them come in bulk packaging. They never go to waste. We frequently purchase the ready-to-cook salmon here too. Things I absolutely love about this place:(1) Good quality - items are not top of the line, but they are bottom of the barrel either. Everything has a decent level of quality. If for some reason you aren't satisfied, it is easy to return things.(2) Good value - prices are generally comparable to other items in the marketplace, but you will get more for your buck at Costco. 3) They treat their employees right. They get a living wage, health care, and holidays like Christmas and Thanksgiving off. Now there are some painful things too. (1) I recommend staying away from shopping here on Sundays. The place is a madhouse! The best time to come is probably Tuesday morning at 10 AM. Parking is always busy. Just accept that you will need to park far away and walk. (2) You do have to show your Costco card every time you buy gas or items inside the store. It's sometimes a pain to dig through my purse to find it. (3) They are pretty strict on what form of payment they accept. For the longest time, they only took AMEX. Now, you have to have a Visa card. You can also pay with a debit card, but remember, you probably will never have receipt less than $100. Little known secret...newer stores are being made with even larger aisles and even wider shopping carts. They actually want you to be able to put more stuff in your cart because that means you will buy more!
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August 2023 by zahraa al obaidi
bad service and they damaged my stud nut in three tires and it cost me to much monye and they didn’t pay anything..bad bad not recommended
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July 2023 by Vern
Lied to me about the service provided. Tire was damaged (sidewall bubble) and under warranty. They put my spare tire on as replacement and said it was replaced with new tire. They told me that they put another brand new tire in my trunk because "some people preferred it there". They had actually broken the parts to my spare tire holder (under my car). Furthermore, the "new tire" they put in my trunk was the damaged tire with sidewall bubble. I stupidly trusted them and did not find this out until some time later. The statement they printed, which I saw recently, on the summary sheet said that I declined any changes to be made (complete lie, why would i do that?) and declined to buy tire (was told it was covered under warranty, never told that i needed to buy a tire). If you go to this location, be sure to check up on everything before and after the "service". Personally, I will never use a Costco Tire Center again.
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July 2023 by Sherri H.
I came along with a family member who is a Costco member, I am not. They were filling a pet prescription. I noticed a display for other pet meds like Heartgard, Trifexis, Nexgard, Bravecto, etc. I checked the price of Heartgard since I need to get this for my pup in the next couple of weeks and it is half price from what my vet charges! I bought a few grocery items that were great deals and great products: cherries, sliced cheese tray, brazil nuts and plackers dental picks. I bought a pair of Skechers shoes that I ended up returning the following day, with no issues (since I'm not a member). They were able to credit back to my Visa card. I have been a loyal Sam's Club member for 25 years, so I like to check out Costco over the years just to compare the products and prices they both offer. I don't feel the need to get a Costco membership. One thing I didn't like is how they harass you when walking in to see your Costco card and again at the checkout self service line. Sam's previously did this at the entrance before the pandemic and haven't resumed doing this as yet, which is great! I was able to get a written prescription from my vet for Heartgard and filled it the following day. I was able to purchase a 12 month supply for $102.55! My vet charges approximately this amount for a six month supply. That's a 50% savings! I find that both Costco and Sam's offer very similar products for similar prices. The gas prices are great at both places. It comes down to location and convenience for me, so I'll be staying with Sam's but enjoy the occasional trip to Costco.
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June 2023 by venkatesh kadiyala
Terrible wait time in the line. Poor customer service.Was there to swap out a wheel and they make up policies to not service as the tires were not bought there. I got the same job done at Costco tire center on 75 in Plano.
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June 2023 by Sara Hunter
I got a flat tire on my way into work this morning, thankfully was right down the street from this Costco Tire Center. Nick and Andrew took great care of my car, replacing the spare tire and getting me on my way!
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May 2023 by Phil Carboni
Road hazard warranty is a joke, do not purchase based on understanding they will credit or replace a tire that has damaged, burned twice now
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April 2023 by Sam D.
Over the past few months, I have been told by my Subaru car dealer and a reputable tire company that you have heard tell me that I needed to look to purchase a "new set" of tires for the car. They both gave me prices.I decided to check on tire costs with Costco. I purchased a new set of tires, which are priced less than the others. The tires needed to be ordered. They would call when they arrived for installation.They called and I went in this past Wednesday. I asked the attendant if they would please check the tread wear before installation, just to make sure I needed the new tires.They did so and said that I had approximately 10k miles before I needed a new set. I decided to take their advice.They gave me an instant return credit on the tires that I had purchased.I appreciate Costco the company and the honesty of the people!I HIGHLY RECOMMEND COSTCO ON CHURCHILL WAY IN DALLAS!
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April 2023 by Steve Jobe
These guys wrecked my truck then denied responsibility. You can read the whole story in the Dallas subreddit. Search username 2lucki.
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January 2023 by Jose Ortega
Fast wheel balancingRotationConsider garage had about 4-6 front of mineIn and out 1:15ish