-
February 2024 by Aziz Ahmed
This branch does real hard selling. I was at this branch recently for a flat repair. The rep forced me to change two tires. Inside another technician called me and said I need to change all four rims and tires. I said I don’t have the money I’ll do that at a later time. I took delivery after paying for two tires. I noticed that the tire pressure was low 28 on one rear tire and 38-40 on other tires. I went back. The same tech who suggested to change 4 tires said it will re-adjust. It’s now more than 3 -4 days the presume is still low.
-
January 2024 by Trevor Harley (HarleyTheTrevor)
Life happened and I needed a tire in flash late in the day. I knew it wasn't repairable right off the rip so my expectations were set. Tim made it a professional and awesome experience. They were done before promise time. I was totally pleased from start to finish. I was reminded that my wipers suck (my words) and was offered some but I had a pair at the house. It felt like a reminder and not pressured at all. Thanks guys.
-
January 2024 by Enrique Pompa
They will try to upsell but nothing wrong with that.I remember that if you asked them to put one of the used tyres in the trunk they used to bag them so your trunk wouldn't get dirty. It seems they phocus on quantity than quality nowadays. They do not do that anymore.They just threw the dirty tyre on top of a blanket and a scarf I had in my trunk. I spend $1700 in tyres and they didn't even try to be careful.Price was good. The place was extremely busy therefore I left the car for 2 hours.
-
January 2024 by Alicia Taylor
I came in with issues with tire pressure, presumably due to the cold weather and driving a Jeep. I was sold on lifetime balance and rotation and paid close to $250. After waiting over an hour, I was told that two of the tires have nails in them, in a location that is unrepairable. I was also told that because I bought the warranty, the out of pocket cost of replacing the tires would be $0. The next day I was notified that the tires were available and I could come in at anytime. I asked multiple times if I would need an appointment and was told no. After waiting close to an hour and a half I was told that the warranty did not cover the tire replacement and it would be an additional $600. While I appreciation them by trying to make it right with a discount, it is up to their employees to make sure they are giving customers accurate information. The sales associate that misquoted me had joked he was hungover so maybe that’s why he was unable to do his job appropriately. Needless to say, I’ll drive back to Goodyear in Lewisville as I have never been deceived from them.
-
January 2024 by Robert Hall
Great people are so nice
-
January 2024 by Aaron Thomas
The service was good, friendly and knowledgeable. However, their incompetent installers put the wrong tires on the front / back (two different widths), so I got 50 yards down the road and the front tire caught on the shock and locked the front wheel in place so it didn’t turn and just skidded down the road since it was too wide. I limped back and they figured out what they did and fixed it but a simple new set of tires turned into a half day sitting in the waiting room, with a trip down forest leaving a streak of rubber behind me in the middle of the morning to break up the monotony.
-
December 2023 by George S
Very helpful, professional and efficient team. Timothy, Israel, and Max went out of their way to answer my questions and help us out. Will go back in the future and would certainly recommend to others.
-
November 2023 by Andy Vega
I really appreciate the help that was given by Timothy. Not only was I satisfied by the services that were rendered, but he also gave me peace of mind, which to me is priceless.Thank you Timothy. Now me and my family can drive home safe which is 5 hours away.
-
November 2023 by Tom Paris
Quick and friendly service. Patched a screw in my tire for free. I left it there and it was ready in an hour, much faster than I expected given how busy the store was.
-
November 2023 by J Guerrero
Reliable and trustworthy. Over 20 years purchasing with follow up waurenteed service on all tires. Never a glitch or hiccups. It helps Discount Tire personnel always treat their customers with respect and positive consideration.
-
October 2023 by Phi Dinh
Rey was great was friendly, knowledgeable and made me feel better about my tire. This location was fast and efficient. I had bought insurance on my tires and they honored it when I brought in my car (my fault not the tire). I’ll be a loyal lifelong customer. Would highly recommend
-
October 2023 by Graves Kevin
Bought a set of tires here couple months back. Tires are great, however the work that was done was not upto par. Different valves stems, 2/4, no valve caps. Truck was pulling to the right day after install. Turns out all 4 tires were under inflated. Front tires were at 20 and 22psi. 22psi!!! Unexceptable work. Wont be back.
-
September 2023 by William Perlman
Had a flat tire, got a timely appointment, courteous service, and got out in about 1 hour. No charge because I had bought my tires from Discount Tire. Also, they did a tire rotation. I was impressed with how smoothly and efficiently the store was run. Lots of people coming in with flat tires from nails etc.. It's best to make an appointment.
-
September 2023 by max serna
Was looking for a good tire store to go to that has good service and was very satisfied with the service i received when getting a new tire, very professional staff and very organized conduct. Gabriel helped me with my car and gave me some more information on my tire that gave me valuable knowledge with great service. Would for sure recommend for first time buyers
-
September 2023 by Kyle Jones
Very disappointed. Wait time as already 1hr20 minutes. They finish my car and still do not text as promised to say it’s ready. I give another 20 minutes and ask for status. They say it’s parked in the back. If I hadn’t said anything, I’d still be there. Do better. It’s always something with every location.