-
February 2024 by Ester S.
Horrible customer service. I walk in and no one greets me so I sit down and wait for my turn as soon as someone "else" walks in they immediately start to help them so I just left. Why would I wait on you to help with someone that came in after me?? Like I said horrible customer service.
-
February 2024 by Omar
Good costumer service.
-
February 2024 by RonPoc
I will ALWAYS buy my tires here! Their insurance is honored, no questions asked. I got a little too close to a metal loading dock ramp which slashed the side of my Left Front. They replaced and balanced, no issues. All I had to pay for was new insurance. Also, they have drive up service when you need to air up your tires. All done with courtesy, and as a free service. Always tip the guy! Discount Tire is single handedly making the roads safer for everyone.
-
February 2024 by John Fambrough
2 new tires mounted, balanced and installed plus a new set of windshield wipers (which I've been needing for quite a while but have been too lazy to do) in 33 minutes! New tires also cleared up a problem with my truck pulling to the left so that was a bonus! They did a great job and were good at letting me know what was going on with my truck.
-
February 2024 by Nick Nagiev
Most of the employees that work there really need to learn better customer service skills. They make me feel like getting away from the store and not coming back pushy and rude that's not how you want your customers to feel you want them to feel welcomed and actually try to beInformative and not always trying to upsell and be pushy. I do a better job of purchasing online from discountire website and than going in to the store than the rude upselling employees. When i get to the store after purchasing online i still had an employee annoy me before about additional stuff i didnt want or asked for i didn't get the additional stuff but i was annoyed before putting on my tires. Don't know if the actual tire work quality went up or down last time I got tires quality of the work was good. Overall customer service needs improvement from my experience.
-
January 2024 by Charles “Chuck” Barrett
BUYING 6 new tires for my Dodge Farm truck ( dually ).. DT had the best bulk (6) x and better quality "cheapest" tires around!
-
January 2024 by Mark Wilson
Brought my 2019 Camry in for a balance and tire rotation under warranty. I left feeling like I was driving on wooden wheels. Got home and checked my tire pressure (42-46 PSI) Camry recommends 35PSI and only 1 valve stem cap. Also speed bumps are in the parking lot for a reason? Employee got in car and flew over speed bumps like he was driving a rental into the garage! Overall this location has gotten really bad in service since Luke(store manger) has left! Won't return to this location.
-
January 2024 by Steve Zimmerman
Good value and service
-
January 2024 by Dallas Hanger
Friendly guys! Replaced tire free under warranty with no questions asked.
-
January 2024 by Hanaa youssef
Great serviceThey fix my tire in less than 1 hour
-
January 2024 by Mei Johnson
I can't express in words my experience at Discount tires. Everything that could've went wrong for me did, but the gentlemen at this place were wonderful. Giving my situation, they made sure I got home safely so I would be able to return when I was ready. I'm so Greatful to these guys.
-
January 2024 by Jared Ray
Yes, I recently purchased two new tires with the insurance, and I had a puncture in the driver side rear. They were purchased and the work done two weeks ago. Now, yesterday, 1/4/2024, I went in to have the punctures repaired, and I had reported some vibrations and shakes in my steering wheel. I had asked to check the balance on the fronts, since these tires were also replaced at this location, with the insurance. NOW, I have actually have serious vibrations and shakes in the WHOLE vehicle after this work was done yesterday, at highway speeds and also city street speeds. I guess if you own a BMW, you’re rich and know nothing about vehicles, their maintenance, or the work it takes to make repairs. I will not be returning to this location in the future, my money will now go to the dealership or NTB.
-
January 2024 by Daniel Martin (Dmack)
went for air in tire and was gone within 1 minute. very nice and quick process.
-
January 2024 by ronin zero
Avoid this location. I have center caps on my wheels. They stripped the screws that hold the center caps on and didn't say a word about it. The other day I was hearing a sound as I was driving with the window down. It the sound sped up and slowed down as I drove. It took me a while to narrow it down. When I was checking around the tire I happened to bump the center cap. They are loose because they stripped and cross threaded the screws. A couple of the screws have fallen out. These are STOCK !@#$%^& wheels. Unbelievable. Unprofessional. No ethic at all in that garage. Damage your property and then don't say a word. Sure do take your money, don't they?
-
January 2024 by Sterling Ford
Purchased two tires for a 2014 Ford. Mount/Balance, No added warranty. Needed a min of 45k tread life and ave sound feedback. Almost $200 per tire was RIDICULOUS. This was the best they could do and I needed to be abused to get my daughter back on the road. So much for BLACK FRIDAY PURCHASES ?
