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February 2024 by James Jerry
I used to love the store. It’s still the best one in DFW. However, I just moved back to DFW a few months ago. The customer service at Park Lane has gotten poor. In the way that you have to wait at the counter to check out while workers visit back in the Sport coat section. Also, they used to keep lots of trendy stuff. Now they carry a lot of Psycho Bunny and Robert Graham but not as much Lacoste Polo Vinyard Vines or Brooks Brothers. Psycho bunny has become a more “urban” trend. I still buy it from time to time because of the quality. But, I don’t want to wear the same stuff the guys selling dope wear.
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February 2024 by Kenneth Bookmyer
The clerk knew exactly what they had where made for very easy in and out
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January 2024 by Pac Man
Ask for Patrick!!
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January 2024 by Brandon Walker
This is, by far, the best DXL I’ve ever shopped at. It puts my hometown store to shame. So much selection, great location, and a helpful staff. Shopping here was one of the highlights of my vacation.
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January 2024 by Israel
Fast and professional service, can’t complain about that.
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December 2023 by Navid Kamali
Great place just parking sucks!
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December 2023 by Chelo Chelito
I really love the smell of this store, and the customer service is always great. They have jerseys, jackets, sport shirts, and polo shirts. I'm truly thankful for finding this store sizes are definitely for big and yall, and yes, they are expensive. Remember you get what you paid for, so it's great quality
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October 2023 by David Davidson (Big Dave)
My very first shopping experience was really good! A VERY nice selection and well laid out store. The folks there were very nice and helpful to my wife and I while making selections and try-ons for myself and got us to and through with flying colors and comfy elaxed fit clothes for this Big and Tall Fella. A bit pricey, but in some cases it was to be expected. I highly recommend DXL BIG & TALL for that BIG AND TALL FELLA, LIKE ME, IN YOUR LIFE for clothes that you just can't find or hard to find at places like Walmart and Target. See y'all there ?
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October 2023 by Tony Maness
The last time I ever step into a DXL store after many years of being a customer. You have to do something about the lack of customer service of even long term employees. Customers are in the way as far as they are concerned; they interrupt and don’t care if you buy anything or not. Never again. Thanks for wasting a couple of hours of my Sunday afternoon.
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July 2023 by Tony Laszlo
Impressive Customer Service Experience at the DXL in DallasI recently visited DXL and had a remarkable customer service experience that I feel compelled to share. From the moment I entered the store, I was greeted with a warm welcome and genuine enthusiasm by the Patrick a salesman. What truly stood out was his ability to accurately determine my size just by looking at me. It was truly impressive and made the entire shopping process efficient and enjoyable.Patrick’s expertise and knowledge of the store's inventory were exceptional. He effortlessly guided me towards the clothing items that would fit me perfectly, saving me the time and effort of trying on numerous garments. This personalized attention made me feel valued as a customer and enhanced my overall shopping experience.Moreover, Patrick’s recommendations were spot-on, taking into consideration not only my size but also the reason for the wardrobe, to show dogs. I really wanted something that was wash and wear but that was not an option. He suggested various outfits that complemented my body shape and helped me create a cohesive wardrobe. His attention to detail and understanding of my needs were highly commendable.In addition to his expertise, Patrick displayed exceptional customer service skills. He was attentive, patient, and genuinely interested in helping me find the perfect garments that was within my budget. He actively listened to my needs and preferences, ensuring that my shopping experience was tailored to my individual taste.To summarize, my experience at DXL was outstanding due to the exceptional customer service provided by Patrick a very knowledgeable salesman. His ability to determine my size effortlessly, along with his fashion expertise and personalized recommendations, made my shopping experience a delight. I highly recommend this store to anyone seeking a seamless and enjoyable shopping experience.
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July 2023 by Frankie Hernandez
The store always looks so clean when I go in there. The staff is super friendly every time. They always offer to help me find what I’m looking for. I recently went in for a new blazer and shirt. The gentleman helped me find exactly what I was looking for in 10 minutes. He was friendly too! Love this place.
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July 2023 by Drink Peaches
Very professional staff, though the selection is a bit limited in terms of variety. The location is awful but that's not the fault of the store itself.
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July 2023 by Timothy N.
Hey, if you are bigger than the average bear this place has everything. I am now at the lower end at a 42 Waist, 2XLT, Size 16. So they have everything from there to who knows. The staff assisted in getting a couple of items from their website shipped to my house. Thank you.
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April 2023 by Yousuf Nasrallah
Every time I shop here, I leave having had a great experience. Paul has been there for ever and I think has helped me nearly every time I go. He always goes above and beyond!! Will always be a customer at the Park Ln location!
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April 2023 by Kayla Woodard
Overall, great selection in store. However, my boyfriend and I came in looking at collared shirts. We browsed around for about 5 mins. Out of nowhere, an employee came up aggressively asking what we were looking for and what specifically we were doing in store. My boyfriend answered him. He then explained where everything was and gestured at a sign that we’d already looked at as we were browsing through polo shirts. This whole experience made us uncomfortable and we left the store altogether. I hate we had to experience this and I hope no one else has to. Being racially profiled in 2023 is uncalled for and I really hope in the future that employees will be trained to respect every guest that enters the building.
