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March 2024 by Jack L.
Commendations to Enterprise branch manager Dominique Wallace for finding a good solution to an issue at the tail end of a busy week. He handled it with expertise, patience, and excellent communication.
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December 2023 by PUNEET ARORA
I wish If I could give 0 stars to them. I had a reservation at 2:00. Reached there at 2:30 and they say my car is gone and there is no other car available in the same segment. Also this location doesn’t accept key drop offs so you have to book an extra day or a day less. They also charge for every hour too if you want to extend at $20/hr
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November 2023 by Dee Roberson
Kent thank you so much for your help and fixing the problem. You have a great day??
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October 2023 by H Lee
DO NOT RENT FROM THESE PEOPLE. THEY WILL TAKE YOUR MONEY THEN CANCEL YOUR RESERVATION. AND THEN CHARGE YOU TO RE-RESERVE A RENTAL. IT IS A SCAM!!!!!
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September 2023 by Nubia Ameker
The entire experience was excellent! Thank you to Brandon and Marwin for their kindness and efficiency.
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July 2023 by Liam Amiri
Thank you Marwin for the excellent service- Quick and easy car rental- Clean and nice car- Supper attentive to customer's need
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July 2023 by Richard Garcia
Marwin and Devri are one of the best customer service representatives for enterprise I’ve experienced. They were so helpful and so efficient and so friendly. Well dressed and professional. I was needing a very efficient reasonable car for my first job interview, so I looked good and they got me taken care of so fast with a great car. I’m happy to say I got the job. Pulling up with a nice car. The experience with Marwin and Devri made me write a great review and refer everyone to this wonderful professional environment. Thank you.
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May 2023 by Connie Armstrong
I like that awesome customer service that I received from Marvin, Devri, Brandon off the chain. I appreciate that kind of service and they are well dressed so neat, greeting you with smiles and I'm going to see them again. I'm telling you all they got it going on at this Enterprise work place on Knox St please check it out. And May God Keep On Blessing them. C.O
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February 2023 by Danielle Kertzman
This place was horrible! The only way you can rent a car is with an actual visa not debit card. They do not help try to help with finding another way to pay!!! I had another card they would not allow us to use. Left us stranded in dallas for 2 days!!! Ended up finding a hertz dealer who took the debit card just fine!!! Maybe you should give a little care to your customers who are in a bad spot being stranded after flights are canceled. Do not recommend this place!!
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January 2023 by Rachel Duran
Absolutely the most unhelpful staff. Walked in to pick up a rental that was confirmed only to tell me they didn’t have any available cars. I then asked the girl at the front to check other locations for availability and she said she couldn’t log on to the computer. I then asked her if she could call another location and she said she couldn’t. I should just look it up myself. Absolute joke. Don’t waste your time.
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January 2023 by Josh Button
Bobby and his staff are incredibly accommodating and always willing to help meet your needs and go above and beyond. I am a monthly customer with this location because of the way they treat their customers and am very grateful for their continual customer service. By far the best car rental service I have experienced and will continue to bring them all of my business.
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January 2023 by B
Bobby was amazing. He has good hustle getting clients in and out, while still using attention to detail on every transaction. Definitely a busy office, so be patient :) worth the time. Thank you, again!
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January 2023 by mark
Bobby was very helpful and patient. Fair and fast service, better expected after my previous experience with hertz
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September 2022 by Antoinette Rich
Ryan is a beautiful person, so kind and great energy. Keep him around I will miss the drop top Mustang lol
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September 2022 by Sinclair Tssain Montrey Guidry
Very professional office!Big shout out to Mariana and Bobby for being so prompt with their service. I highly recommend this location.Keep up the good work team.See y’all Tuesday! ??✌?
