October 2019 by Trollerson T.
F this place. Spent a lot of money here and was treated like crap by the night bartender with gauges in his ears and the drooling retard of a manager who looked like he'd have trouble spelling his own name. These knuckleheads actually said I had to leave because I spent too much money ($300+) over the course of about 6 hours, 4 hours of which I was paying 12/hour for a pool table. Was not intoxicated or acting intoxicated. Both waitresses were super nice and very confused why the bartender decided to cut me off the second he started his shift, after I'd already been in there literally all day. First and last time there. Lia the waitress was great and so was the other one but the the place is clearly being poorly managed. Oh well. Plenty of bars to go play pool and watch the game.
October 2019 by Nina Sica
Food is very bad but very expensive
October 2019 by Arianna Broyles
This is terrible! The food is good, but service it awful. My mom and I have been coming here for 2 and a half years for football Sundays. It was amazing the first football season, but after the new ownership it's gone downhill. We're here today and had to wait an hour just to get our drinks, it took an hour and a half for us to finally order. Now its been 2 and a half hours and we still don't have our food. I get they are understaffed, but come on, they should know football Sunday is going to be the busiest.
October 2019 by Bryce Calton
If I was to give the benefit of doubt, something had to be wrong today like staff calling in sick. Normally a sports bar and grill should be well prepared for week 2 Sunday NFL. Summary, we arrived at 12:40, didn't get our first drink for 45 min, and didnt get our food until 2pm. Everyone in this area of the restaurant was looking around wondering how come everything was taking so long. Ultimately, everyone just started running our own drinks, napkins, food, etc because it wasn't going to happen unless we did it ourselves. The restaurant was not completely packed, there were seats left so not sure what was going on.
September 2019 by Allessandra J.
Talk about being set up to fail. The servers and bartenders here are trying their best but management consistently sets them up for failure. They are chronically understaffed and undertrained. Please invest in your people because the food and drinks are good! Waiting 20+ minutes for a drink order and another 30 to even have the server take a food order is unacceptable.
September 2019 by dillon frum
Excellent venue and food, but dang if they just had better service this would be competitive for hest place in north Dallas. I cant give 5 stars because the service is well below average because they're consistently under staffed. Definitely losing customers in our football watch parties because of the lack of staff. Management needs to fix this and the turnouts would double
August 2019 by Shad H.
Lots of space and can usually handle some bigger crowds. They have good drink specials and beer selection. The shuffle board tables need some Maintenance.
August 2019 by Diona Patera
The atmosphere was perfect for a person who wanted to watch sports. I was there to meet up with my fan club to watch my NFL team and everything was clean and set up. The waitress I had was polite and and the food was served in a timely manner.
August 2019 by John Clift
Not the same F&H from the past. Granted was a Sunday and not many customers. I sat myself in the gameroom for 20 mins then without any service i moved to the main room. Bartender seemed more interested in cleaning which to me should of been done before you open. Then finally what i think is a manager comes by looking like he just walked out of a strip club at 2am, asked if anyone had taken my order. I said no sir and i think i will go somewhere else. So i hope this helps to just clean up the customer service because i know this place is better than that.
August 2019 by BRYANT MAHLSTEDT
Great waiter tonight!! Super fast even when super busy. Very impressed and will definitely return
August 2019 by Trey P.
Décent service tonight (for a change) but have had horrible experiences before. Beer was good, cocktails not so much - but food was just Awful. I had boneless wings and pretzels and got it Togo. Pretzle bites were fine but cheese sauce was gritty and most likely held on a steam table for hours on end and was very gritty and burnt tasting - defiantly NOT advisable as a dipping sauce. Also ordered boneless wings with garlic Parmesan sauce - not good. It wasn't a sauce, it was chunky and didn't sauce the wings. Threw them away after two bites - chunky sauce with Zero flavor. Their fry Grease was old and the chicken tasted rancid as it cooked in old grease. The bleu cheese and ranch was good, though. Two thumbs up on that. Overall, it's " avoid the food " place, but the beer was good. Service is hot or miss. Cocktails were NOT good, though. Don't expect anything that the specialty drink menu describes. As for ambiance...It's trying to be something other than what it is...avoid if you're on a date. Kareoke (or the dj or whatever that horrible mess that was going on) was an epic fail. Manager spent more time trying to dance, show off: and try to act " cool " to the staff and bar patrons than managing his business. Obviously not the GM...at least I hope.
July 2019 by Heather A.
Can't beat 3 dollar draft beers, but they lose stars because sitting anywhere but the bar is an exercise in frustration. They have good food and a great selection of draft beers but the service just plain sucks on the floor.
July 2019 by Kari B.
Fox and hound has some of the best drinks and food in town. Ricky is an amazing bartender and makes some amazing drinks. Ricky is very professional and serves good quality drinks fast. They have a great drink and food menu that will leave you wanting more. Matt the manager is really nice and made sure we happy customers. I will most definitely be back again.
June 2019 by Jaclyn Gulino
I come to this bar weekly to shoot pool and our regular server Ivan is wonderful. He is extremely attentive and is always on top of things. The manager is very personable and makes a point to speak with customers to ensure they are having a good experience. I personally love their laid back attitudes and sense of humor. The food is also outstanding. For those reasons, I highly recommend this bar!
June 2019 by Gary Lytle
We have monthly company being to events and Fox and Hound in Addison. The atmosphere is great for company events and the party trays are nice. I had a very nice Long Island Iced Tea
June 2019 by R R.
Everywhere you go inside this Fox & Hound you see the extreme reluctance to put any money into new furniture, repairs, updates or just basic care. Just one example, the chair near a pool table...I mean "REALLY"? Disgusting. Pool tables are in bad shape, ball popped through a hole when it went in and onto the floor. Bathrooms needed a basic remodel ten years ago. Mr. Owner, let go of a few of your profits and stop running this like it's a club is some small hick town. Your place screams frugality and is a turn off.
June 2019 by Lori Murray
Food was less than average. Asked for medium rare burger... got well done had to wait until other orders complete to get new burger. Ordered French onion soup... DON'T!! Prices high... love playing pool but $12.50 an hour, WTH are these tables blessed by the pope😟 New to the area... very disappointed.
June 2019 by Chelsea Ling
Couldn’t try the food, because we brought my younger brother (18) and he couldn’t stay past 10pm; it was only 9:30pm. Server (possibly manager, due to not having a staff shirt on) didn’t offer any alternatives to expedite food quickly, eat on their patio, etc. Website was down and no signage on the door. After we sat ourselves and waited for a server, we had to leave. Service could have been executed better. Not sure if we’ll be back to this location due to 10-minutes of being there.
June 2019 by John2Mary
Thanks to the wonderful staff who made it a great time. We enjoyed free Tuesday pool and lunch. The fish plate included fries and was over cooked and greasy-better without the breading. The wings were not really wings but chicken nuggets. But we didn’t go there for the food and neither should you. But what a fun place!
June 2019 by Ken S.
Don't ever order food there. Worst bar food I have ever had. NEVER GOING BACK. On GOD
June 2019 by Chelsea L.
Couldn't try the food, because we brought my younger brother (18) and he couldn't stay past 10pm; it was only 9:30pm. Server (possibly manager, due to not having a staff shirt on) didn't offer any alternatives to expedite food quickly, eat on their patio, etc. Website was down and no signage on the door. After we sat ourselves and waited for a server, we had to leave. Service could have been executed better. Not sure if we'll be back to this location due to 10-minutes of being there. Best part? The gentleman was seen talking about us to the only server working, while she peeked around the corner at us. Disrespectful.
June 2019 by Ethan H.
We arrived and nobody greeted us or anything, we took a seat only to be told 20 minutes after waiting, that it was 21+ after 10pm. There was nothing posted on the door and their website was down. The manager was very rude, do not recommend.
June 2019 by Kristopher Vigus
Nice atmosphere for watching games and playing pool. The food was maybe 3/5. The downside to this place is that it wasn't very clean. I asked for another pair of silverware, because the first pair was dirty, and and that second pair was just as dirty. Good food, lots of great beers but not very clean
June 2019 by Devious Sin
Great place to go enjoy a few drinks with some your friends! As well as play some billards! A lot has changed over the last few months such as the basketball games being removed as well a various other installments. Although the environment is still the classic Fox & Hound. A genuine place to go and enjoy the night after a long hard day of working. Definitely would recommend!
June 2019 by Diane Maupin
Had a "Girls Night Out" there. Janay Thomas set it up for me. It was fabulous, they were all so great. Our waiter Ivan was wonderful.
June 2019 by Pamela S.
This location and the one in Richardson I believe are owned by the same person, however, this location is hands down the better of the two. For starters, this one feels more classy and upscale. The waitstaff is pleasant and accommodating and tend to whatever you could need/want. The atmosphere is relaxing and inviting and I couldn't of been happier with my visit. If you're looking for a nice, laid back place to play pool, make this your go to place! The Richardson location could learn a thing or two from this place on customer service! Highly recommend.
June 2019 by Diane M.
Janay Thomas was who I spoke with and she got me set up for my event. I put on a girls night out once every other month. I had met Janay at another event and spoke to her about it. She had it set up for up to 25 or 30 women to show up. They took great care of us. Our waiter Ivan was fantastic he took care of us very well. Recommend this place very highly for any type of event you want to have. Thank you very much Fox & Hound, Janay Thomas, and our fabulous waiter Ivan
June 2019 by Soul Free
Nice spot to watch the fight. Good food. Good service. Decently priced drinks.
June 2019 by Matt Corona
Awesome fish and chips. Great brussel sprouts. Great pool tables and lots of sports on lots of TVs. Well recommended
May 2019 by Benjamin Eichhorn
Came to play pool with some friends and was really surprised to find out that it was an Iowa State bar. They had flags and posters of the cyclones hung up all over which was nice. I'll definitely have to come back on game days to see how many Cyclone fans show up.
