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March 2024 by Michael Steele
Went to golf galaxy to try a few new drivers and putters. I asked an associate about hitting some and he was so rude I walked away. Fell in love with a putter but I was so off put with the rudeness of the entire staff I’ll never be back to golf galaxy. Don’t you want customers to try out clubs, fall in love and buy?
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December 2023 by Sara Fitussi
5 stars for amazing customer service from Neal! We found the perfect new driver thanks to his help. Thank you!
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October 2023 by Gio R.
A call due to a concern about an exclusive golf shoe that is coming out, I called to see if they had them in stock or if they were releasing them, I'm sure the reason why I would do that explains itself... Saves me from the time & money I would spend searching manually (in person)... I was then told, that since the shoe releases on the 13th they wouldnt be able to disclose the info on if they even had them or not. Now she only knew the shoe releases Oct 13th because I had told her, because at first I had to her explain the shoe I was talking about in the first place, let alone this shoe has so much attention to it, but how do you sell shoes, golf shoes, but dont know about the most popular golf shoes that have been hitting the market? Store policy, or negligent customer service, either or, this all happened after I waited 9 minutes on hold & talked to 2 different people who didnt want to initially take my 1 question so they put me on hold for the remainder 8 minutes where I was then answered with the most absurd answer you could ever hear when it comes to customer service, "Since it's being released soon, I cannot tell you if I have them or not"... orrr is it that you just dont want to tell me? Does my minority voice make you feel like I'm about to steal something? Because a mastermind is gonna call the store he's gonna steal a shoe from, makes perfect sense. This place is horrible. APPEALING IF THIS DOES GET TAKEN DOWN!
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September 2023 by Blake Bruene
Customer service is garbage. Have been in twice and it feels like employees are actively trying to avoid you.
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June 2023 by William O.
Went in to get some old clubs regripped and fitted properly and was beyond happy with the results. The associate (younger guy that seemed to know more about the technical side of things than I ever will) checked my swing pattern in the hitting bays, diagnosed a toe strike, measured to make sure the shafts were the right length, and got my clubs reangled and regripped within a few days. Communication with the shop was phenomenal as well as I received phone calls with updates consistently. Went out twice the next weekend and my decade old set felt like it was brand new. On my second round I shot the lowest round I've ever played and the irons felt so much better to hit afterwards. Best $100 I've ever spent for my golf game.
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June 2023 by hms
Never get rackets restrung here. They outright lie about their services and timing, they have zero employees that can do a restringing, and customer service is atrocious. Won’t even shop here again, to say nothing of service.
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May 2023 by Jason Elgersma
Kevin was extremely helpful! I will be returning because of the excellent service
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March 2023 by Blaine Reid
Clean store, lots of options for clothing, accessories, bags, shoes, and clubs. Would give it 5 stars but the first two employees I dealt with could not have any less interest in helping me.
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February 2023 by Joel J.
Service was pretty bad. I just wanted to trial some 2023 drivers and the associate couldn't be bothered to help.
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August 2022 by Cat N.
I bought golf clubs here and took my first golf lesson with Dennis. It was great! He was funny and made golf fun. They have technology that records and analyze your swings, also tracks your ball. I highly recommend! It's located inside dicks sporting goods
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July 2022 by Jonathan Samuel
This morning was my second time getting a putter grip installed. The first experience was subpar but I figured it was a one-off situation and figured I’d try it again with my new putter. The two guys who helped were great. Extremely fast service, answered all my questions, and helped me plan my next re-shaft for my irons. 07/05 morning shift guys made sure I had a 10/10 experience. Thanks for the help.
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May 2022 by Jay Lara
John was a great help! awesome employee and I was glad he was assisting me today ??
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April 2022 by James B.
I went in on Good Friday so they were already pretty busy I got asked twice if I needed help and then checking out I asked about a new grip and they told me if I had my driver with me they could install immediately. Needless to say I was in and out in under 20 mins!
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November 2021 by Patrick Smith
Great place to try out some clubs before purchasing them elsewhere at 60% less. Great selection of shoes.
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September 2021 by andrew roehm
Worker’s don’t trust shoppers - even a veteran at that