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February 2024 by sarika reddy vontary
Such a disgusting service. I have come to take an icecream on Tuesday 3’o’clock and I found a guy with the hair head but, looks like stupid.He was too irritating he wasn’t even letting us to order. Idk why people would hire suck kindof server. He cannot talk to anyone like that. If at all you need business you should find better people.
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December 2023 by Divya Teja Pamisetty
The worst experience at an ice cream shop ever! The staff there are horrible and they set a perfect example of how the service shouldn’t be. I ordered a milkshake and the glass was literally 3/4th full. I got a belgian chocolate shake and it was chunky. I asked this lady at the register if they had a thicker straw since the milkshake was chunky and I wasn’t able to drink. She replied, “really?! I don’t know what to tell you”. She could’ve simply said that they don’t have one. This shows her horrible service! Her name is Hemana. Haagen dazs needs to do better!!
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August 2023 by Dulce Maria Rodriguez
The women at the counter should go take a customer service course. Remember that this business is due to the loyalty of its clients, for this reason you would have to offer a quality service. They got upset because I went to redeem a reward coupon for my daughter's birthday, apparently these gifts come out of the employee's pocket... well it shouldn't affect them at all and if they don't like that the customer goes for their coupons then Eliminate this system and save themselves and the clients from bad times.
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July 2023 by Harley McFadin
Worse service I’ve ever experienced at a Haagen Daz. But I guess that is what you get when you can only hire kids. Stay away!
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July 2023 by Scott Sequoia
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
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June 2023 by Anil Bhui
If you want to see how rude is employee, visit this ice cream shop.Their chocolate chip in vanilla chocolate chip taste so burnt and tasteless.Pineapple coconut ice cream was at point though ?
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June 2023 by felicity147
Extremely rude young girl with a bad attitude.
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June 2023 by adam novak
+Delicious ice cream-Poor customer service- I had to say hello and ask them how they were doing
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January 2023 by JennAzael BúPerry
It's closed for renovations without a sign to explain.. ):
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October 2022 by Prachi Patel
Worst service. Ordered a milkshake from Häagen-Dazs and served it in nestle cup. I ordered it with whip cream and it was served without whip cream. And the photo showed shaved chocolate on top but they never added it. Worst service ever seen in Häagen-Dazs. I wouldn’t recommend to visit this.
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September 2022 by Sam Ck
One of the most rude personnel I have ever had to deal with. Got my order wrong. The amounts served were minimal and just asking any question felt like you were asking a wrong thing despite the high price you pay. Will never eat there again.
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October 2021 by Astra
Pretty good
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August 2021 by Shawn Vega
The stuff was very short and kurt. They did not wear masks. And even worse they did not look interested at all in helping customers. I walked up to get help, and it took a good minute and a half before the lady addressed me even though she was at the front counter, she looked at the other lady to see if the other lady was going to help me first and then the other lady told her to help us. I will not be eating here again!
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August 2021 by Evelyn R.
The reason why this place has crappy reviews is because employees can give 2 f**** about this place. Today I went to check out the ice cream and I noticed that the flavor tags were messed up. They had vanilla where it shouldn't be and praline flavor misplaced as well. I let the employees know so they could change it for the customers. I was trying to help them out. As a business owner if that was my business I would like to know so I can correct it. Anyway, apparently me helping them out with my one sentence observation was a nuisance to the girl in front (brunette). She gave me attitude, acknowledged they knew it was wrongly placed yet did nothing about it. Next time I just won't try to help. Screw this place. It always sucks to see when employees don't care about their work place.
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May 2021 by Jake Bair
Good cookies and smoothies, not sure if it was training day but it took rather long for our order to be made. There were quite a few employees all having to step over each other. Overall friendly service though and good products.