-
February 2024 by Richard Davis
Excellent
-
February 2024 by Michelle Main
Got stranded due to weather, this hotel was accommodating, even late! Close to the airport so I could easily get out in the morning. The rooms were upgraded to the new style and we're very nice!
-
February 2024 by Anyiah
The hotel is nice, but on my last stay there was a feces smell throughout the fourth floor. I called and let the front desk employee know and nothing happened. Still not sure where the smell was coming from that was just on the fourth floor. I checked myself to see if the smell was in fact on the other three floors or in the lobby and it wasn't. With the money that was spent, I don't think I should have to worry about feces smell coming into my room from the hallway.
-
January 2024 by Mitch Pautz
The place was clean and well kept. The staff was friendly and
-
January 2024 by jose enrique ledezma cullen
Rooms: Very nice space and decoration.Food & drinks: Very good and great variety
-
January 2024 by PreXlie
very good breakfast, wasn't there long but rooms are nice &
-
January 2024 by Andy Smith
For 2 nights we didn't have soap. Elevators were not working. Only one of the handicapped parking on anyone night was occupied my handicap plates or placards. Employees park in the handicap van loading zones. Beds were good. Breakfast was good. Rooms were clean however we had to move one night due to extreme mildew. Water pressure is abysmal. Price was okay. Plenty of parking. Easy to get to.Nearby activities: Close to hospital.
-
January 2024 by Alejandro Rojas
Excellent service, first-class facilities and quality
-
December 2023 by Daniel Arteaga
Fabulous installation and affordable
-
December 2023 by Alex Sucre
The Dreamed is
-
December 2023 by STEVE CAMPBELL
My wife and I stayed here for a couple of nights. The hotel was decorated very nice and all of the staff was very friendly.The beds were very comfortable and the breakfast bar offered a good variety of items that tasted very good.The only negative thing for me is the location. But other than that it was a pleasant stay.
-
December 2023 by Jamila M
We were able to easily check in through their app and the roll key worked well. The lobby is very inviting and the front desk staff were always pleasant. The location was in-between Love and downtown and was right off of a main highway. It appears to be a very nice hotel, however our room was extremely disappointing. Based on previous rates, I requested a room away from the highway. We could not hear any street noise at all from our room. However, the walls were very thin to the point you can hear whole conversation in neighboring room. They did provide earplugs...There were mystery brown stains on the window curtains, inoperable outlets by the bed and tv.There was a cracked sink with plaster caked in. The same sink was clogged but they did repair soon after we notified them. There was also patch work on the walls throughout room. There was also the annoying design-for that had a sliding door that services the bathroom and the closet.The most offensive thing was the urine smell on carpet next to bed.We weren't in the room for long periods but we did notify the front desk and they were apologetic and assured us they would address the issues. The front desk staff were great.
-
October 2023 by Dennis Plagmann
I went here for a work trip and for the price (~$160 a night, king), the room was poor quality. I stayed for 3 nights and it smelled like socks in the bedroom when I entered and throughout my stay. The bathroom had a cigarette smell to it for some reason. If you are a light sleeper good luck sleeping on the freeway side without waking up by roaring cars and blasting sirens, though they did provide ear plugs. Area is not the safest to walk in. I left my traveling jacket in the closet, which was my own mistake. However, the process of calling the hotel took 4 attempts to even get anyone to track it down, and no one ever rung me back. Each time I spoke with a different person who said they would get back to me. Manager just wanted my credit card without either of us knowing the shipping cost. Ended up not being worth it after I looked it up.
-
October 2023 by Sam Scheevel
Disappointing Experience, Unfulfilled PromisesI had the unfortunate experience of dealing with this hotel after our flight from New York to Dallas was cancelled due to weather storms. Despite the hotel's initial promise of a refund, they failed to follow through and ceased responding to my inquiries.The lack of communication and accountability displayed by management of this establishment is truly disheartening. It is deeply disappointing to be met with such a lack of empathy and understanding during a time of unexpected travel disruptions.I would strongly advise against booking with this hotel if you are relying on airline travel to get you there (which is ironic due to their proximity to the airport) as their promises are empty and their customer service is severely lacking. Save yourself the frustration and consider other options when planning your stay in Dallas.
-
October 2023 by Adrianna Seward
Our room was great, nice and cool a/c in our room. Bathrooms need ventilation as the sliding doors close on their own frequently and trap moisture easily. Overall it was a decent stay but the common areas seemed unusual dirty like maybe they are short staffed on housekeeping. The worst part was the pool. We came so that my oldest and I could go to a concert and my husband and youngest planned to swim. That plan was cancelled when they took one look at the pool. It was green and disgustingly dirty, like it hadn't been cleaned, the filter wasn't working and it was growing algae. The only solution the staff provided was a hose of water in the pool. Honestly it needs major attention by a pool company. I'm attaching a picture because there's no way it's safe to swim in. The pond next to the building was only a shade or two darker ?
