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February 2024 by Emmer ManningAntoine
You make your own keys now. Go figure!
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January 2024 by Chuck Onassis
Stopped in to get some supplies and was addicted immediately upon walking in the door and checked out with no delays.
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January 2024 by Frank Welling
The man in the paint depth was so helpful, and friendly.
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January 2024 by Stacey Lynn A
I could spend the whole day there.
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January 2024 by Renee Logan
The visit was good. I just wish they had a way for texting receipts also.
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November 2023 by Mandi Duncan
Excellent Review for Home Depot and Their Associates Jose Vasquez and Sharon WilliamsI am writing this document to express my utmost satisfaction with the customer service provided by Home Depot and their associates, Jose Vasquez and Sharon Williams. Throughout my recent experience, their exceptional level of service, effective communication, and unwavering dedication truly stood out.One of the key aspects that impressed me was the outstanding customer service displayed by both Jose Vasquez and Sharon Williams. From the moment I stepped into the store, they greeted me warmly and made me feel valued as a customer. Their friendly and approachable demeanor instantly put me at ease and set the tone for a positive experience.Furthermore, their communication skills were exemplary. They listened attentively to my needs and inquiries, providing accurate and detailed information. Their ability to effectively communicate technical details and product features was instrumental in helping me make informed decisions. Whether it was explaining the differences between various products or providing recommendations based on my preferences, their knowledge and expertise were truly commendable.One particular incident that showcased their exceptional service was when the system unexpectedly shut down. Despite this setback, both Jose Vasquez and Sharon Williams remained patient, kind, and determined to resolve the issue. They did not let the technical difficulties hinder their commitment to assisting me. Instead, they went above and beyond to find alternative solutions and employed manual methods to ensure that my needs were met. Their ability to adapt and problem-solve in such a challenging situation was truly remarkable.Throughout the entire process, both Jose Vasquez and Sharon Williams displayed a genuine willingness to help. Despite the obstacles they encountered, they remained focused on finding a solution and ensuring my satisfaction. Their dedication and perseverance were evident in their unwavering commitment to assisting me until the problem was resolved. Their outstanding customer service left a lasting impression, and I am truly grateful for their exceptional assistance.In conclusion, my experience with Home Depot and their associates, Jose Vasquez and Sharon Williams, was nothing short of excellent. Their exceptional customer service, effective communication, and unwavering dedication surpassed my expectations. Even in the face of technical difficulties, they remained patient, kind, and determined to help until the problem was solved. I highly recommend Home Depot and commend Jose Vasquez and Sharon Williams for their outstanding service.
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November 2023 by Sam Menchaca
We went for Build & Grow kids work shop. And they were really polite, and helpful. Lots of room, not cold outside. So good place for it. After the kids were done with their horsesshoe toss. The lady asked them if they wanted snacks. Ours doesn't do this. Thank you.
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September 2023 by David Lazzaro
Rented a chainsaw, since i was visiting family. (Not my first time troubleshooting/ working a chainsaw.) started up fine when the employee tested it. However air filter was clogged and it could barely move the chain from the beginning. (Yes I adjusted chain tension about 10 different times and used chain lube) even with the air filter off and chain tension loosened it struggled to rev high. I feel sorry for whoever rents that chain saw next…
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September 2023 by A L Boyd
The first woman in appliances was ready for us to leave-We had a lot of questions and when she disappeared,we went to the front and there was Catyzione(sp) with a big mouthful of braces smile!! He was helpful in every way and ordered our dishwasher. He is certainly management potential-we were so pleased he helped.
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September 2023 by Maria Y, Ruiz
Worse customer service!! Asked for military discount and was denied because they needed a qrcode???? Never needed one before and on top of that treated us like they were doing us a favor ! Total entitlement from these young associates working there that just want a paycheck ...
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September 2023 by A Torres
Wow, The lady with glasses working in the paint section is incredibly rude and condescending, her tone of voice and demeanor was so poor. No customer should have to deal with such behavior from employees. Spoke to me like she was scolding a child. I don’t know what was going on with her but it has nothing to do with the customers she needs to sort it out. Unlike Lowe’s they actually had someone in the paint section so 2 stars for that.
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September 2023 by Cesar “GMCesar” Garcia
I went in hoping to buy Milwaukee rolling pack out after going earlier in the week when they sent me back saying they would have it Friday. After nearly 2 hours of having me waiting they couldn’t seem to find it even when they just restocked on them. Not only that I originally bought it online to pick up just to show up at the store and they tell me it wasn’t in stock when on the app they had more than 10 in stock.Either they need to keep an an eye out on their warehouse employees because I know how that goes or they need people who actually know where to look for these stuff. It’s ridiculous.
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July 2023 by Osha Martinez
I went to buy some material for my husband’s project. Mr.Houston, was a gentleman when he helped me. I had my husband on the phone & everything he needed Mr. Houston found with no problem! It was over about 20 things, but like a champ he helped us out. He never lost his professionalism or show any kind of rudeness due to all the things I was asking for. Mr.Houston was very positive, and calm! My husband was able to finish his project & I definitely will recommend all his friends to Mr.Houston. Thank you!!! We are very grateful, I highly recommend this location.
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July 2023 by April Blair
I purchased 10 gallons of Behar water semi-transparent paint to stain my fence professionally yesterday. The color on the sample had more of a brown based than what I received when I got home But I'm so grateful for Mr. Charles @ Wheatland location. He was understanding & corrected the mistake without any hassle. Thank you for the Awesome customer service!! ?
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July 2023 by cj moore
Came in about an hour before their closing time needing to return an item. A really nice woman named Karen asked me what I was there for and was able to help me find the replacement and return my stuff in less than 10 minutes