Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"Horrendous. Slow Service. 30 minute wait at 12:32am, 1 cook, 1 server & 1 unqualified manager. Food tasted horrible. Orders came out wrong. The table across from us who came in 15 minutes after us got their food first. Late drink refills. All 3 of us at the table have been servers and 1 person was a chef. We know food service. Save yourself the trouble and go elsewhere."
"Love the pancakes they are absolutely delicious and the customer service is very nice. However, you'll have to wait a while for the food. Highly recommend the New York style pancake if you like you pancakes sweet and soft."
"There was a piece of plastic in my coffee, my egg had shell pieces, other party members asked for no whipped cream and it was smothered, people asked for tea but was given 1 serving in the plastic containers, flies are all over the place. Some of these issues are not a big deal but in combination just kind of ruin the experience. Food quality is good. A bit crowded but plenty of parking. Friendly service but maybe too many employees. They are clustered chatting taking up space in this tiny place."
"Old building, small parking lot..... The whole place needs to be torn down. It smells old. Employees are okay I had no problems with them but that place is too damn old. It looks like it was another restaurant like a Wendy's before."
"Good food and service but building is too small and parking is not adequate."
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"The food is above average and as dependable as any ihop. I tried the spicy chicken sandwich and it was surprisingly good, though what some would call "white people" spicy, as in not very.
I overheard that they were understaffed, but I certainly couldn't tell! The waiter was still very attentive and the food was timely.
My only complaint is that the tables were very close together and we got seated next to another occupied one when there were plenty available. Maybe that was due to the short staff, but it was pretty difficult to have a conversation with others so close."
"I don't even think these people care about us, customers. My family and I went there this Sunday morning we asked for extra stuff it seemed a lot for them, but hey we did came here in the first place :/ Next to us was a family they got their food first than us and that, that we came earlier than them. Little did we know the person who served them was related to them. Yeah, sure family is always first, but really why now? Once she was done serving them she didn't even bother to help us. She just went to the other side of the restaurant. Though I gotta say some workers there actually are nice not like some."
"Ordered a to go order last week and it was completely messed up and I called back and the manager said if I came back it would be replaced free of charge. Well I was not able to make it back immediately due to being out of town for a funeral and when I called back up there when I got back in town the manager said I could receive a discount not have it replaced because they have to charge me for something."
"Husband and I went to this location for the first time. As soon as we walked in it smelled like hamsters and old farts throughout the restaurant, very unpleasant smell. We were sat by the waiter and we ordered sweet tea. It was an old sweet tea probably from the night before. After she took our order, I noticed little bugs crawling on the wall and on the edge of our table. I almost barfed!! I couldn't believe my eyes if it's like this on the dining area imagine in the kitchen! Never coming back again. Simply ghetto."
"Friendly staff. Kicked a punk out two tables away from me for stealing tips off tables. Would recommend."
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"This is the fourth time that we have been here.
I'm fully aware that we are probably going to get different waiters and waitresses.
I am also aware that each waiters and waitresses doesn't carry the same personality.
The last time two times that we have been here has it been such a pleasant experience.
The last time we arrived our waiter wasn't friendly at all he wasn't really catering to our needs.
I needed a refill on my cold water, he wasn't nowhere to be found.
My husband finally asked him for a refill for me, he took the cup and didn't return till later.
When our food arrived, I was very disappointed and wanted to walk out and leave.
My plate was very sloppy.
The eggs on my plate were a very small portion the bacon was very skinny and overcooked.
I will not be returning to the IHOP in The Woodlands.
"
"My experience started off pretty bad. The hostess rolled her eyes at us as soon as we walked in. Once we sat down, we had to wait almost ten minutes just to meet our waitress. Her name was Anna and she was amazing. She apologized for the long wait and was as sweet as can be. She took our order correctly and repeated it back to us but when our food came out the omelette I ordered was wrong. I told Anna and she told the cook but the cook argued with her saying it was made right. So I showed her that it wasn't and she agreed and told them to remake it. I will say that once it was remade the food was great and Anna handled the situation very well and even apologized one last time before we left.
Update: On July 24, 2017 I gave them another chance by going back and ordering the same thing again because that's the only thing I get when I go there and the service was worst!! I literally wait almost an hour for my food. On top of that they messed up my order not once but THREE times!!! And on the fourth time, they gave me the same third omelette with spinach on top!! I'm NEVER coming here again!!! They do not deserve any stars!!"
"Food was great, when I got it. Everyone else was pretty much done, and I WAS done with the side dishes before I finally got my pancakes. Other than that, everything was great as usual. "
"1. It does not take 20+ minutes to cook breakfast items when there are two tables in the dining room. 2. Three diners, three plates sent out wrong. Yikes. 3. No visit from a manager or attempt to compensate for the experience. 4. Yes I know it's an IHOP at 1 in the morning, but expecting basic regular old standard service is not too much to ask. I didn't ask for a pressed linen or anything, just that my eggs were how I asked for them, and that the manager at least acknowledge the mistake.
Restaurant 101."
"Place was clean the young girl who was my server was in high school n very pleasant but it was FLIES everywhere n 1 toliet was stopped up n wen I told the staff they argued on who was cleaning it smdh my grits was to thick then to watery I didn't eat them but my food was ok the Flies Njoyed it I LOVE IHOP over any restaurant but I will not be returning here NEVER AGAIN"
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"If you've been to IHOP, this is right in the middle of what you'd expect. It's good, but not exceptional. For those who don't know IHOP is a mainly breakfast restaurant. They have a good variety of options and good quality food. It's always a solid option if your looking for a breakfast meal. "
"This IHOP was very modern. I waited a little while to be seated but the wait staff friendly and expeditious. The manager was also very friendly there was a misunderstanding with my bill and he fixed it with no problem."
"Observed employee returning to work without wading his hands after using the restroom.
Would not want that individual handling anything i would be consuming."
"Why?
Got off one of my 72 hour shifts...wanted to try one of new French toasted doughnuts thingies. After maybe 20 minutes it arrived. Not worth it.
BTW...they lost my original order and came back to ask what I had ordered. To be fair at 4 p.m. they might be having a shift change. "
"Mushy over ripe bananas on my dish, like completely brown....I don't know why they put them on there it would have been better to leave them off. Gross. Service was extremely slow. Disappointed."
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"I visited this location for the first time today. I met one of my best friends here for Sunday lunch. Only good thing I can say about this location is that it didn't take long to be seated at a table and the decor is beautiful.
After being seated it all went down hill. The place was not crowded, but it took over 20 minutes for the waitress to take our drink order. Because it took so long we were able to order our food and drinks at the same time.
I ordered the chicken fried steak and egg meal. I asked for scrambled eggs, but when my food was brought out the eggs were over easy. My friend ordered the breakfast sampler and when her food was brought out it was missing the hash browns. By the way, my food came out first and her food came out about 10 minutes later.
Now, here is where it gets good. When the waitress brought my food to the table she had assistance from someone who looked to be the manager. I say she was the manager because she was dressed business casual and did not have on a uniform. I pointed out the discrepancy with my order to her. She went to the back and next thing I know we hear arguing going on in the kitchen area. It lasted about 3-5 minutes. At this point me and my friend was very annoyed and turned off by the whole situation. We decided to leave and go somewhere else.
I'm giving this location 1 star because the decor was beautiful. The service, on the other hand, was horrible. Please do better. I can't rate the food because I didn't stay long enough to eat."
"This establish/IHOP is the WORST place I have ever been. It doesn't even deserve one star. First, we get there and the guy seating us cusses out some kids that were sitting in a booth. (I think it was an employees kids) Then it took forever to get our food and we didn't even get it all together. There were five of us and he would bring it out one at a time. I didn't even get my meal until everyone else was done eating and everyone's food was cold. Our waiter didn't even get our orders correct but we didn't have time to wait another century to get our food right. Then I asked the waiter for refills on all of our drinks and he brought out ONE refill for only ONE person and never brought anybody else anything. This place was ridiculous. I will never be back."
"The building looks fairly new and nice through the outside. Don't let that fool you. Just by entering you could tell this place gets no maintenance at all. The main entrance door was entirely dirty. Plate where food was served had not been washed properly. Someone elses food was stuck to my plate. The food was too greasy. The table we were sat at had trash and utensils on the floor. We visited in the morning and the restrooms were extremely dirty seemed they hadn't been clean for a few days. I wish I could say this restaurant wad under no management at all. Unfortunately the manager was there and apparently no pride for the establishment or the position he holds. "
"I enjoyed my experience. It wasn't crowded and the food was good. Service was nice, young waiter reminded me of me when I was young 😊"
"The service was great (Latisha) and the food was scrumptious! My friend and I had a great visit and give you 4 thumbs up!!! Thank you!"
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"As we were heading in the restaurant two of the staff were outside, possibly on break. They greeted us and opened the door for us to enter the restaurant. We were seated immediately. Vut is WAS 4 something in the morning. Our waiter was excellent. The food was excellent as well. I sure wish I could have tipped him more. As we were leaving another employee told us bye in the most gracious way. I'll definitely be back. It's not my local IHOP, but it's worth the drive. "
"Seated quickly. Coffee came quickly! Get a discount for being an old guy and I got a card to buy down the breakfast! Nothing wrong with that!"
"The food at this IHOP ìs one of the best I've gone to. And with the exception of two employees, this IHOP also has the worst service from it's wait staff. Ìt's constantly got new employees because they can't make a living giving poor service to the people living in this area. The folks around here are very unforgiving when it comes to how well they are taken of.
My first waitress job was at an IHOP in San Antonio over 15 years ago. Training was extensive and you made a lot of money...but only if you followed the training. Knowing that waiting tables can be one of the most difficult to master, I am more forgiving than most. And to know I'm going to have to ask for my ticket so I can pay, ask for a to go box, ask for a drink refill and I already know my salad is going to come out about 30 seconds before my meal.
BUT, the food is so tasty and so far it's always been correct, the prices are fantastic for the quantity and quality of food you receive, that I can overlook the service and still give it 4 stars!"
"The food here is much better than the one off of Macarthur, but the service is slower; 4 stars because of that. It's totally worth the wait though. Food comes out hot, and tasting delicious. The crepes here are super good 😍"
Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
Most Recent Comments
"As IHOPs go. This one is one of the better ones. Though the others are improving as well. The wife and I dine here from time to time. And have never regretted it as yet. Good food. Prices and friendly well trained staff. It's also very clean and well maintained. So YES I recommend it to anyone. "
"Service was so slow. Started with our names getting scratched off the list by one of the hostesses. She said that they had called our names, but we were sitting right in front of them and they hadn't. Then, we waited an unacceptably longtime at every point of service. Our 3 year old got his meal first and was half done with it before the rest of us got our food. My wife's spinach and mushroom omelette had no mushrooms. My omelette had no cheese inside it. All in all it was a good meal. It just wasn't what we ordered and it took a long time to get it. "
"Wait staff is always great! Polite, friendly. Food is great but hash browns are never cooked well enough for my liking."
"I've worked here at IHOP and quit within 5dys. The kitchen was not clean, every plate I made an put in the window to be serve was ate off of. That kill me everyday were I couldn't take it anymore. Food is just sitting around for hours with out been temp or covered, gloves or rarely used? The stuff that goes on in that kitchen is ridiculous. It's not letting me load my pictures or videos of what I seen since the first day but I will get them out. I highly recommend you not eat there. Carlene (GM) was no help,"
"I had amazing waitress named karla. She was so beautiful and gorgeous, you can bet I left her my number. Anyways she made me an amazing strawberry milkshake, brought out an omelette, and some fruit. All to make the perfect breakfast food with the perfect waitress. "
