April 2018 by Selina Uriegas
Went in to do a return. The line was long but went pretty quickly. It wasn't as bad as it looked.
April 2018 by Tony Thomas Jr
Clean,Neat, and good service on the service floor. restrooms and changing room were dirty and looked liked they had not been cleaned.
April 2018 by C Brown
When it's busy the lines are crazy but outside of that I enjoy shopping here.
March 2018 by Ryan Johnson
Went to men's department and took me 10 minutes to find anyone for help , which was all the way back at the entrance after wandering around. The associate called for help in men's. No one showed up after 30 minutes of me browsing jackets. Got to check out and they refuted a sale price, but fair enough, eventually reconciled and confirmed it. Not the best immediate customer service
March 2018 by Josh Peterson
The JCPenney experience , especially on line, is very satisfying. I know I can log-in and be assured that I can find clothing that fits.