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October 2023 by Samantha Donovan (VikingSerenity)
Found some really cute cross, and the person who helped me was so nice and patient. Live it 10 stars. And I highly recommend the shrek cross. They are super cute!
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September 2023 by Tracy Nguyen
Fantastic service provided by Christian!! He was able to help us find the Ugg Tasman Slippers in the mustard seed color that I wanted!
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April 2023 by Sarita Galaviz
We came with the intention of buying some crocs, but even though there were four employees behind the counter, not even one said hi, and when we needed help we looked back to them two saw us and didn’t come or ask if we needed anything. I’ve work retail before, the store wasn’t busy and for four employees not to acknowledge any customers is just unacceptable.
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March 2023 by Emily Garcia
We had pretty good service considering they only had two girls on a busy day
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March 2023 by Nancy Valle
Quick and easy service and they had just exactly what we needed so we were good. Great location and great help.
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September 2021 by Lachlyn Roper
I ordered a pair of vans and they were mailed out from this location by Kelly. I love the shoes and they did a great job making sure they made it to me safely
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July 2021 by Shawn A
Let me tell you how helpful and welcoming their team is!!Galleria has gotten to use to constant traffic and some of the stores have gotten unfriendly and rarely even approach you. I walked in Hollister, Forevr 21 and Banana republic (got very close to TWO managers & a reg worker just chatting think anyone acknowledged me upon arrival at the FRONT door? )Journeys employees will be excited just to say HI. Amazing!!Good people, great customer service, & they take pride in their work. From Joey to Jessy to Marlene and AriadneAll awesome! Don’t hesitate to stop by Journeys if you’re in this store. The customer service is perfect!I live by 2 different Journey stores - I choose this one over Irving mall ANYTIME!
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May 2021 by Darnel Motey
Good people here always here to help.I think they have the best selection of shoes out of any journeys in Dallas! ?
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May 2020 by TONY 69 PESCA Y MASS
(Translated by Google) Very good shoes and they tend very well(Original)Muybuen calzado y teatienden muybien
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January 2020 by Benjamin Johnson
Great place for shoes and they provide a military discount
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October 2019 by tony 69
(Translated by Google) Very good shoes and they tend very well
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April 2019 by Courtney Hughes
It was ok but the shoes are high priced and the van bottom is very thick
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April 2019 by Toussaint Mpoze
Best mall everrrrrr
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March 2019 by Bertha Marroquin
Didn't have my size in 3 different shoes but they had really good sales .. and the employer's was really nice in trying to oder what I needed.
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November 2017 by Punake O.
After visiting 4+ stores for new balance shoes, a celebratory adventure ended in this shop and I couldn't thank this store enough for the lady who served us yesterday around 5pm She was welcoming, warm, not too aggressive in pitching shoe sales but engaged just enough to allow us the leisure of browsing, fitting and deciding. It felt like we were shopping with a friend. Gave us honest feedback on shoes that looked good and shoes that didn't. The funny thing about the shoes purchased was that we saw the exact same pairs in different stores but ended up buying them here instead because of the service and space we were allowed to really contemplate and fit them. Thank you for making a celebratory shopping day worth all of the store bouncing, journeys. Such a great turnaround for what started off with a series of terrible customer service.