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October 2023 by Sean S.
Obnoxious, aggressive Spectrum salespeople at a small table today immediately when I walked in the door. Very uncomfortable and anxiety inducing. I should have turned around and not even walked in the door as soon as I saw them. Those people who hand out alcohol samples in stores and such also give me anxiety, so maybe it's just me. Not sure why Kroger would have allowed an outside business to aggressively bother people on their way into the store.
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August 2023 by Patrick P.
Sketchy as hell, especially after 7PM. Also no one working the actual lanes here. Avoid at all costs.
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July 2023 by Lauren B.
WARNING:CASHIER ASSAULTS CUSTOMER on Saturday, 7/29/2023 at 4:24 PM.Emesha, a store cashier assaulted me after asking to talk to a manager about my pick up order missing 5 items.She told me to go get the missing items myself, because that's the way they do things there. She justified her statement by following up with, "I'm just trying to get you in and out of the store and on your way home."I asked to speak to someone above her and she stated, "Yeah, they are not here."I took a picture of her and after doing so she put her right hand in my face and grabbed my phone away with her left hand and held it back from me.She also shoved me twice in the process of trying to grasp my phone back. She then loosened her grip on my phone and I was able to get it back, but not because she was handing it back.Upon walking away from the altercation, she threatened to call the police on me!DO NOT GO TO THIS STORE!!!If you have a customer complaint they are incompetent of handling the situation. A simple refund turned into an assault on a customer.
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July 2023 by Khyri D.
Amina checked me out today, and the customer service was absolutely non existent. She referred to her co worker as the N word In front of a line of people. She then said " if I have to wait to take my break at 9 that would be some bullshit". I was extremely uncomfortable and the manager Crystal was right there and said absolutely nothing. I've been trying to give this Kroger more chances, but this was the last and final straw for me.
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June 2023 by Ali Bayat
Worst place! Been here 3 times to pick meds. Messed up my prescription order then lost it and I still have to go back so they can try to find it!
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May 2023 by Lindsey B.
I don't think it's possible to get slower service. I DREAD when I'm out of deli meat. It's amazing how long you can wait when there is NO other people waiting.
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January 2023 by Tammy I.
Only go to this store if you are desperate. They usually have 1 check out open, so you have to do the self checkout and they have item limits so the "attendant" has to constantly come enter a code. Oh, and the "attendants" have a shortage of brain cells and don't have any customer service skills or training. Avoid this store. Kroger should be ashamed and embarrassed to have their name on the building. Rarely any carts or baskets.
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December 2022 by Jose Lopez
I always doubt d the Google reviews, but this time I fully agree. The experience I had at this pharmacy is nothing short of dreadful. They get notified of the prescription but literally do not get it ready till you ask for it. And then it takes an hour for them to actually get the prescription ready. F-ing dreadful.
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December 2022 by Charles C.
Food is fine. Management is awful. The worst I have ever seen. If I didn't live walking distance to this dump I would never be here. The lines are literally ridiculous.
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November 2022 by Chris C.
Good Kroger until you go to checkout. Long lines to self checkout and flimsy bags that you have to double bag or your groceries will be on the ground
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November 2022 by rich s.
So it's got it's problems right? I think a lot of those are do to understaffing. If you come in anytime on the weekend after 12pm or any weekday after 5pm, you better expect to wait. But here's the thing, most people in the area that shop there during those times are in their mid-late 20's and are doing self check out with maybe 10-15 items. It moves fast. Occasionally there will be a rude guest that makes the whole line thing unbearable/awkward/aggressive for no reason. But hey; such is life. With that out of the way; it's a great store, they have some dedicated staff, wide selection, and a nice roomie layout. Personally I've noticed that now and then produce takes a bit of a downturn every couple of months, but that's a supplier issue, not a grocer issue. Deli, butcher/fisher, and baker are always killing it from what I see, and the stockers are quick, maneuver well, and are quick to help with questions. Check out; while a bit of a nightmare, has a pretty good team working it. I too think that self check out only is kind of awful, and it's awkward, especially when I have to go through, have 30 items, 15 of which I have to key in. But honestly, there are worse situations.
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November 2022 by Kayle Z.
Always a line to checkout - self checkouts with lines that wrap the store. Hard to pop in for a couple things because the wait is always so long
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October 2022 by Amanda R.
Literally 1 register was open (besides self check out) on a Sunday morning. You know how busy it's going to be why are you making one line? It's beyond frustrating because Sunday is when people get the bulk of their groceries so it's too many items for self check out!! I try my hardest to avoid this store now but sometimes I do have to go and it only reaffirms my decision to choose another grocery store. Not to mention often items I need are out of stock
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October 2022 by Michelle B.
The young lady overseeing the self-checkout area made an ageist remark stating: "Old people are weird." Seemingly to no one in particular. I asked her what she considered old and she said: "Well she was 30, so anyone over 30." I was highly offended by her comment. She obviously needs training and should not be allowed direct customer interaction if she believes she can make such comments.
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September 2022 by Samantha V.
I've been going to this Kroger for years since I was a child & kroger has never failed me , this store is and always will be my go to neighborhood store , staff is always friendly , lines are always long yes , but they go by quickly , you won't be in a line longer than 10 minutes I know I never have been.