March 2019 by Zandra H.
Good place to go when you don't feel like cooking and don't want fast food. I think if the staff learn to work together as a team the line would move smoother. All in all it's a good location and the food is good.
March 2019 by Gracie Trevino
family meals and the atmosphere at this location is excellent. great place to relax, people watch, eat good food or all the above. this place has a great atmosphere. they have a lot of great reviews for a reason.
March 2019 by Jean Mason
One of my favorite locations for delicious family meals. i will probably become a regular. this place has many reviews for a reason.
March 2019 by Purnell Fuller
I went for some soup that had the spicy vegetable and gumbo soup.
February 2019 by Jason Alexander
family meals, super good. Visited on a Wednesday I think. This place has a good design. Atmosphere is similar to a place in Columbus I loved.
February 2019 by Marion Napoleon
I know it's hard to believe that someone still loves Luby's, but this location is absolutely amazing! The food is flavored very well, and the customer service is excellent. The Saturday morning breakfast buffet is something you absolutely have to try for yourself.
February 2019 by Ojore Burrell
Food was awesome especially the new potatoes and jalapeno cornbread! Wait time in line was ridiculous. I was patient but my patience was definitely put to the test. The servers made the experience a lot more pleasant because they apologized for the wait and turned a frustrating situation into a friendly, funny, and pleasant experience.
January 2019 by Sheina Hill
Out of the DeSoto location and Hampton, Luby's on Hampton is my favorite. There hasn't been a time when I was disappointed in the food and service here. The Mac n Cheese was cheesy, thick and delicious unlike the DeSoto location which was watery, and bland. The servers were attentive and not on their phones periodically.
December 2018 by mythoughtsRbad
Absolutely the best Luby's in Texas. I love the staff. I have seen some of the customers be really rude to the wonderful people that prepare this food and serve it. I absolutely love to come here and hate to see people treated in such a rude way. Stay awesome you guys and keep cooking that tasty food!
December 2018 by Aiden Dennis
Family Meals... yummy. I love this place always quality food & service. Bring your appetite because portions are generous. Atmosphere is similar to a place in Columbus I loved.
October 2018 by rboykins71
The lazy service personnel explains the poor ratings. The customers while there were not much better, but the employees were awful. The food is not that great here, but do not expect service while patronizing this establishment. This does not meet Luby's standards, but it does have potential. I went in for a quick meal, but was disappointed all around.
October 2018 by Rashaka B.
The lazy service personnel explains the poor ratings. The customers while there were not much better, but the employees were awful. The food is not that great here, but do not expect service while patronizing this establishment. This does not meet Luby's standards, but it does have potential. I went in for a quick meal, but was disappointed all around.
June 2018 by Thomas D.
At first I thought this would be a great place to eat. The only sign with a price was marked $9.89 for one entree and three sides, which had a picture of prime rib on it. Well I know better to not get a steak from under a heat lamp but for that price, I figured I'd get steak instead of chick fried stuff or plan old chicken. BUYERS BEWARE!!! The advertised price is not what you pay. The biggest kick in the teeth was the Blan food I over paid for. The meat wasn't seasoned and was dry and the food wasn't seasoned. Do yourself a favor for less money go downtown to the city hall bistro and pay less for an upscale Mediterranean style meal.
June 2018 by Dion Askew
Good place to eat but you gotta tell them what you want and how you want it or they'll just give you anything when they see me coming they already know what's up
June 2018 by Tracie Raines
Cafeteria food is good, especially from here. Most staff was friendly. Smile ya'll! Dessert had that "left open on the frig too long" taste. It could stand to be cleaner throughout, especially since I saw a couple of bugs on the dining room wall while I was eating. I couldn't finish my food after that.
May 2018 by Shanta
Food is good. Price is fair. One service line worker always have a kind words and smiles every time I visit restaurant. Needs some updates to the establishment as well as food selections. The cafeteria style is so outdated.
May 2018 by Patrica M.
Lunch with my Texas Mothers was great. I had a wonderful time with them laughing and talking about the kids and when we first meet. The staff here was the best. Of course my Texas mom's knew them and they was very friendly. The food was delicious and fresh. I had a salad with turkey, mashed potatoes and green beans. It was all very delicious.
April 2018 by Rochelle D
My husband and I went there after church on a Sunday evening around about 3-3:30 gets up in the line the food didn't look fresh at all we was waiting on chicken fried steak which wasn't ready and while we was waiting they asked us to go ahead and pick our sides the sides didn't look fresh look like it's been sitting there for a while not being rotated I ask them where they bring out anymore fresh sides she told me no what an attitude so I politely left! I can spend my money somewhere else. And the sad part is we passed three to four Luby's to come to that particular one because my husband said that this is the best one in town...... not true we stay in Glenn Heights.
April 2018 by rochelled157
My husband and I went there after church on a Sunday evening around about 3-3:30 gets up in the line the food didn't look fresh at all we was waiting on chicken fried steak which wasn't ready and while we was waiting they asked us to go ahead and pick our sides the sides didn't look fresh look like it's been sitting there for a while not being rotated I ask them where they bring out anymore fresh sides she told me no what an attitude so I politely left! I can spend my money somewhere else. And the sad part is we passed three to four Luby's to come to that particular one because my husband said that this is the best one in town...... not true we stay in Glenn Heights.
March 2018 by James Morton
This Luby's is never open for the breakfast buffet but they advertise for it. People see you standing outside and do not even bother to tell you anything...they just look at you. Horrible place I wouldn't waste my time or money here
November 2017 by A Lawrence
This is the SLOWEST service line in America. I live in the neighborhood and frequent the place weekly (because the food is tasty...most of the time). I wait at least 20 minutes in the line each and every time I go there. WHY? Never fails. Never. I'm standing in line at this Luby's right now and there are four people leaning against the wall chatting while the line is 100 feet long.
Also, there is a counter for to-do orders so why don't they direct people making to-go order to the to-go counter? That may speed up the line a bit. It is so incredibly frustrating. The chit chatting is another thing that slows down the line. People can be polite without all the chatting, especially when you see all these people in the service line. I swear.
Now of course when you go to the Luby's in Lakewood you have none of these problems, but Imma leave that alone.
Do better Luby's!
November 2017 by Scharen C.
Had a not so good meal. They didn't have today special (liver). How can you say an hour wait when you just opened and we're 4th in line. My broccoli was raw. My husband's black eye peas were hard. The cabbage was raw. Last time visiting this establishment! I didn't send it back because it was very disappointing.
October 2017 by Carrie C.
Oh how I miss Luby's. We went on a Saturday around noon and the line was fast moving and they were preparing the food right in front of us. Of course, I'm sad that there is no more blue jello, but the were kind enough to put my football game on the nearby TV.
March 2017 by Street O.
Great variety of food for the price. Daily lunch specials. Sometimes food is not well seasoned but sides and desserts make up for it. Easily located. Expect long time during peak hours.
February 2017 by Yoli ..
Pretty good and flavorful food. I had the liver with onions and it was very tasty. I was having a hard time choosing my sides because they all looked delicious. I went with the mashed potatoes and green beans, needless to say they were pretty darn good .
February 2017 by Sylvia G
Omg they have the best okra ever & the boneless fried chicken breast was also delicious. Well let's just say everything was delicious. Yes it might be on the pricier end but delicious. Kids portions are perfect for adults wanting to eat the perfect amount of food. The staff was friendly & everything was pretty clean except the ladies room. Aside from that. A perfect place with delicious food.
February 2017 by 930sylviag
Omg they have the best okra ever & the boneless fried chicken breast was also delicious. Well let's just say everything was delicious. Yes it might be on the pricier end but delicious. Kids portions are perfect for adults wanting to eat the perfect amount of food. The staff was friendly & everything was pretty clean except the ladies room. Aside from that. A perfect place with delicious food.
November 2016 by James M.
Contrary to the old reviews on Yelp, I found this Luby's today to have friendly, attentive customer service. Every employee I encountered at lunch was warm and ready to please, but not annoyingly so. Our food was as good as at any Luby's I've visited (likely over a dozen). Our fish and chicken entrees tasted fresh, well-seasoned, and delicious. The sides were good, perhaps with the exception of the fried okra, which was a little soggy and too salty for my taste. The apple pie was fantastic! Overall, the place was very clean, well lit (but not harshly), friendly, and comfortable. Because of the good food and service, I will likely be back regularly.
August 2015 by Beverly H.
Okay, I'm going to start by saying that this Luby's location is usually my "go to" when I'm not cooking. I've been happy, most of the time with my selections and the service. But this evening was quite off-putting. I requested the liver entree, the amount that the lady dished up was Pitiful. I asked if that was all she was going to me and she replied " this is the normal serving. Again, not my first rodeo - so I told her "I don't want that, I'll get something else". This Lady gave me the nastiest under-eyed look you guys - "if looks could kill". Of course, I ignored her and proceeded To finish my order. And to top it all off my black-eyed peas tasted like they just poured them out of a can - no seasoning what-so-ever. This did not go over well with me at all, so I'll definitely Call the manager ASAP. (I tried to call this evening but no one answered). Consistency is key!
June 2015 by Adam S.
I don't like leaving negative reviews but my experience here was so bad that I simply have to warn other users. Wish I'd consulted Yelp before entering the drive-thru lane... if I had, I would saved myself a whole bunch of time. This place is woefully understaffed. There were about 5 cars in front of me and it took 40 MINUTES to get served!!! The whole point of a drive-thru is speed and convenience!!! And to make matters worse, the staff have dreadful service skills. Avoid at all costs.
