-
November 2023 by ramon manzano
The person named Abril just for changing my phone number to another phone charged me 53.50 when I only had to pay 25, he charged me much more and a very very very bad service, please do not go to that store
-
June 2023 by Anita Arambula
Very good service, very fast girls. They help with everything I need, I highly recommend this location
-
June 2023 by Chuy
Very good service, very fast and professional, I highly recommend this metro
-
April 2023 by Michele Hartfield
Fantastic big burgers great customer service reasonable prices soul of a burger place
-
November 2022 by Jessica Jolly
They're overcharging customers here. Go to a corporate store instead. I was overcharged by more than $50. I discovered this after I was not given an itemized receipt the day I purchased my new phone and finally received one after mentioning that I would contact the Metro corporate office. The itemized receipt I received did not match my credit card receipt. I wonder how many people are being overcharged and don't realize it because they didn't receive a receipt. Always get a receipt.
-
August 2022 by Mz. Mel
Great and speedy service. Cashiers were polite and very helpful.
-
May 2022 by Aureliano Cura
I dont want to say names yes this is a complaint, 04/22/2022 around 7:20pm.I try to connect a phone with an existing line after the process an hispanic lady ask me for the payment that was 23 dollars i gave to her $40 two 20s she say that I have to pay exactly the $23 because she dont have change, Barley I make $22.95 in change the lady say that have to be 23 dollars or she can't give me back the phone, a costumer asked me to help with the other 5 cents and I say "please because the "senorita" dont want to give me back my phone for 5 cents",FINALLY WHEN I TRY TO PAY THE 23 DOLLARS WITH CHANGE THE LADY THROW MY PHONE AND THE MONEY OVER THE COUNTERTOP AND TOLD ME "GO AND GET THE SERVICE FROM ANOTHER STORE"LIKE 4 MONTHS AGO WITH THE SAME LADY I ASK FOR CHARGER FOR A PHONE SHE SHOW ME A WIRE AND TOLD ME "HERE IS THE CHARGER" AND I SAY "THIS IS ONLY THE WIRE TO TRANSFER THE POWER FROM THE CHARGER TO THE PHONE I NEED THE CHARGER ,THE DEVICE TO CONNECT IN THE ELECTRIC PLUG", BUT SHE SAY, "NO WHAT YOU SAY IS ONLY A BOX YOU NEED THIS WIRE" I MENTION TO HER THAT IM ELECTRICIAN AND I KNOW SOME OF ELECTRONIC AREA JUST I SAY "THANKS I HAVE ALREADY THE WIRE" AND WALK AWAY AND BOUGHT THE CHARGER IN ANOTHER STORE.IN THIS STORE SOME PERSONAL NEED REAL TRAINING IN COSTUMER SERVICE AND KNOWLEDGE ABOUT THE TECNOLOGY NOT ONLY ON SALES.WELL THAT WAS MY EXPERIENCE ON THIS STORE.ON STORE ON GASTON AVE THE PERSONAL ARE GREAT BUT THAT WAS ALREADY CLOSED AROUND 7:30PM.
-
June 2021 by Sonjia Cummings
They said that the phones came with amazon prime as advertised all over the store it did not say only one phone could have the account the main line holder. I feel lied to and cheated! Not to mention the phones I've gotten from them are missing features that other cell company's have on the same devices like metro has defective phones. I got the stylo 6 and it wont download any songs or ringtones. #Sucks!!!
-
June 2021 by Tarshara Thomas
Customer service is only good if your Mexican don't bother wasting your time if your black
-
January 2021 by kayla aguilera
Girls here are amazing!!!!
-
June 2020 by Louis Poole
Stefanie was very helpful, she gave me a great deal on accessories and was very nice. I will definitely be back.
-
May 2020 by Cristina Garcia
I Loved their customer service!! Brianna was so helpful and nice with helping me find a phone I Give This store 5 stars I will not go to any other metro but this one !!
-
May 2020 by hannah taylor
Vivian helped me out on getting an upgrade, she was very helpful and gave me a great deal on the case and screen protector! the girls are all very sweet, definitely recommend this place!
-
May 2020 by Raven Perez
Maria was very helpful and had answers for every question I had about my phone and bill , THANK YOU!!!!!
-
January 2020 by Fen Victoria
The people at this location are always very helpful and make me aware of upgrades, promotions, and products. Very friendly people. I’ve been using metro pcs since 2008 and I am happy with the service. I added a line today and bought 2 new phones and it was inexpensive and easy. Vivian did a great job.
