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February 2024 by Missy P.
Flower arrangement was beautiful and delivered on time. Compared to other florists for the size and flowers that I purchased, it was very reasonable.
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February 2024 by Dawn Burch
If I could give 0 stars, I would due to the extreme disappointment and frustration my family has experienced regarding the recent service provided by this company. My father ordered a $230 arrangement and scheduled it to be sent to my mother’s workplace on Valentine’s Day as a gesture of love and celebration (Order #: 00115108). However, the experience turned out to be far from celebratory. Despite assurances of an on time delivery, the arrangement never reached its destination. What is particularly disheartening is not just the failure to deliver, but the lack of professionalism and courtesy exhibited by this company when my father sought clarification. Upon contacting the company the following day for an explanation, my father was met with dismissive, distasteful and disrespectful treatment. The representative offered no explanation for the non-delivery and instead seemed indifferent to the inconvenience caused. The abrupt response, "so you want a refund," followed by an immediate hang-up, is simply unacceptable. As a customer, I expect transparency, accountability, and empathy in all interactions, especially when addressing mistakes made by the service provider. Regrettably, your company fell short on all fronts. I urge you to do better and reflect on the values of dependability, transparency, and effective communication that are integral to any reputable and successful business. I cannot and will never recommend your services to anyone seeking reliability, professionalism and respect in customer relations.
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February 2024 by Avery Easley
Great customer service ! Ernest delivered my flowers for me on Valentines which is a very busy day for them I’m sure , He communicated with me several times throughout the day to make sure he delivered them at a time when I would be home. Would definitely use them !!
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February 2024 by Dawn B.
If I could give 0 stars, I would due to the extreme disappointment and frustration my family has experienced regarding the recent service provided by this company. My father ordered a $230 arrangement and scheduled it to be sent to my mother's workplace on Valentine's Day as a gesture of love and celebration (Order #: 00115108). However, the experience turned out to be far from celebratory. Despite assurances of an on time delivery, the arrangement never reached its destination. What is particularly disheartening is not just the failure to deliver, but the lack of professionalism and courtesy exhibited by this company when my father sought clarification. Upon contacting the company the following day for an explanation, my father was met with dismissive, distasteful and disrespectful treatment. The representative offered no explanation for the non-delivery and instead seemed indifferent to the inconvenience caused. The abrupt response, "so you want a refund," followed by an immediate hang-up, is simply unacceptable. As a customer, I expect transparency, accountability, and empathy in all interactions, especially when addressing mistakes made by the service provider. Regrettably, your company fell short on all fronts. I urge you to do better and reflect on the values of dependability, transparency, and effective communication that are integral to any reputable and successful business. I cannot and will never recommend your services to anyone seeking reliability, professionalism and respect in customer relations.
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February 2024 by Orestes Díaz
All good
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February 2024 by Leeta Perez
I ordered the quiet tribute standing spray for delivery and it was on time and absolutely beautiful. I've had bad experiences in the past with the arrangements looking nothing like what was ordered. I am so relieved this did not happen. The spray was larger than I expected and just beautiful.
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February 2024 by Lisle Broadbent
Incredible arrangements and customer service at a great price! Have used for years and can't get enough of their lovely flowers.
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January 2024 by Mercedes Constantine
I placed an order online last minute, for a same day delivery the day before Christmas Eve. They delivered gorgeous flowers to my Grandma at the hospital in just a few hours! The person on the phone when I called was also kind as well. Definitely recommend.
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November 2023 by Rachel g
I've used Mockingbird Florist the past 4 years for work & personal. I can't emphasize how they have always been on the mark with their customer service, quality, & deliveries! They even did our wedding bouquets & just BEAUTIFUL!
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October 2023 by Catherine Sentell
Wonderful experience today ordering an arrangement for my mom's birthday! The flowers were gorgeous and arrived same day! I'll definitely be ordering from Mockingbird Florist again!
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September 2023 by Wiley Willingham
i called and asked them to put together a bright & colorful arrangement for my wife’s BDAY - it turned out awesome!
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July 2023 by Billy C.
I had a very important event to attend and needed a bouquet that would express my sentiments toward the attendees asked me what I wanted. Help me easy out the door pick up very impressive very nice flowers displayed well.
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June 2023 by Brittany Letterman
I ordered both flowers and a plant for a funeral my family could not be present for. Mockingbird did a wonderful job. I called them last minute to see if they could add some blue to the red and white arrangement I selected to honor the military service of the deceased loved one. They absolutely honored my request at no additional charge! Thank you so much. I highly recommend them.
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May 2023 by Abhi G
I am in a long-distance relationship with my girlfriend. I try and surprise her once in a while with some flowers. Every single time I order from here, her eyes light up and she is always happy.The arrangements are beautiful. Cannot recommend enough.
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April 2023 by Agent 8
Customer service is important and people remember.Whenever you walk into a business and everyone keeps doing what their doing it gives the impression your patronage isnt needed or wanted.A simple greeting and hello is all it takes.
