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March 2024 by Mia D.
Scheduled Athena her first ever grooming appointment and let me tell you Mercedes did a FABULOUS job on her! Great recommendations from the staff and great work from our favorite groomer! 10/10!
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February 2024 by Regina Rollins
The staff is great and very helpful. More people should visit this location to make sure that it remains open.
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January 2024 by jesusperez53
I took my dog Daysi for the first time and she was cared for by Yadira. The truth is, I fell in love with her work and I definitely plan to return to this place. The service was good, 10 out of 10, and my dog left happy, which is something that worries me every time. time I left her in a new place and this time she exceeded my expectations, a lot of patience and good treatment from the girl, thank you thank you
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January 2024 by Ruth A.
Grooming Service Only: I have a 1 year old mini schnauzer named Chloe and have had a hard time finding the right groomer. I have been to this PetSmart 3 times and the first two times wasn't bad but I wasn't too much of a fan. TODAY Chloe was with a new groomer and I'm very much a fan and will be only scheduling with Mercadies. Chloe seemed to take well to her which made me very happy. The ladies this morning were so kind and patient with me as I was having a hard time trying to explain what I wanted for Chloe's hair cut. When I picked her up I was very happy with how she was treated and cut.
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January 2024 by Sonia Wilson-Crandall
The staff here are Awesome! Came here for my 3 year old Pomeranian to get his shot record updated. The veterinarians are awesome here as well!
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January 2024 by Kirsten O.
Drove all the way over here after checking grooming hours 7 am - 9 pm. The groomer did a great job the last time I brought my dog. It's 5:40 pm and they are closed and nobody really seems to care. Employee said the groomers make up their own hours. Great job!
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December 2023 by James Blitz
Had what we needed, was clean
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December 2023 by Sibylle Lasater
Great staff. Very friendly and helpful
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September 2023 by Aiko K.
*THIS REVIEW IS FOR THE GROOMING STAFF ONLY I don't usually leave reviews for non-restaurant businesses but credit should be given where it is deserved. I have been going to this Petsmart location since I moved to the Lakewood area. I hated the grooming staff at the Haskell location and one of their staff there gave my furbaby an ugly haircut out of pettiness (I just laughed tho coz she looked funny and hair will grow back anyways). And the employees there changed so often, I never had a groomer I preferred. BUT, I will absolutely miss coming to this location since we're moving soon. The grooming staff here has been nothing but friendly and loving to both our dogs. Kailee does an amazing job every time I schedule her for my dog Julie. She's literally the only one I look for when scheduling Juliet's appointment. Thank you guys for a great one year!! The furbabies were lucky to have y'all :')
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September 2023 by Christina Evans
The staff at Lakewood Petsmart are the best! The groomers are all so kind and knowledgeable! Kailee took such good care of my Teddy Bear! She was kind knowledgeable and super sweet. Teddy loved her so much. She’s the best cat groomer! I will always utilize this service and this facility
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September 2023 by James Weldon
I had an emergency on pet supplies, and two young ladies there were so helpful that it hurt me not to shed a tear because it was so genuine. They could just have watched the clock til closing
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September 2023 by Paloma P.
Went in as a first time puppy owner to get my puppy his first grooming. Val did an amazing job with Milo! She recommended to begin with a trim instead of full haircut and honestly was the best thing to do if it's your dogs first grooming visit. She was super helpful and also the gentleman by the desk. Would 100% come in again with Val she is the best!!!!
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September 2023 by Jay “Honey” Savage
We have been Petsmart members for years, we finally decided that we wanted to schedule a grooming appointment for our Shih Tzu. We had never shop at the Gaston Petsmart location, but they had openings for that day. We get there and they tell us that they can’t groom my baby because she has a heart murmur. I’m a nurse so I completely understand the risks. My whole problem with the situation is that they’re telling me my dog need to be on medication ? my baby goes regularly to her Veterinarian, and has never been prescribed any medication for her murmur. Why would these techs try to tell me my dog need to be on medication? Your not a doctor, please don’t try to diagnose my dog!!! I left there very worried, calling my Vet multiple times that day due to them telling me that. Someone should definitely remind these techs of their job description. My Zoe loves to be groomed and pampered and she got that at another place the next day. She is beautiful and I will be using this groomer from now on. I have ended my account with Petsmart!
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September 2023 by ANDREA JONES
Definitely my #1 place for my dog however their fish selection has decreased considerably in several stores causing me to visit the those “speciality higher priced aquatic stores”
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September 2023 by James Tillotson
I shopped here and I actually interviewed here for position that I turned down only because I don't think I could have committed to the hours they needed the staff here is amazing and what they do for the community and the animals of this community is above and beyond