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March 2024 by Amaris D.
I took my dogs to get groomed a multiple times, and two times have left extremely disappointed. The first time we left my dog's paw was bleeding because they cut his nails too short. When I called back to ask what happened, the manager was unhelpful, and they basically told me it was my fault? The second time I asked for them to trim up behind his legs and around his ears, and picked him up to a fully shaved golden retriever that had numerous uneven cuts, and they didn't even finish grooming his legs. Absolutely shocking. We will never bring my dog ever again. The staff is extremely unhelpful and doesn't listen to your requests.
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February 2024 by Jen C
On February 8th, I visited the establishment in search of aspirin for my pet. Unfortunately, no staff members were present on the floor to assist me. Subsequently, I approached a cashier for guidance, and to my satisfaction, he promptly escorted me directly to the desired product. I appreciated the efficient service provided.
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February 2024 by Norma Sandoval
Read the grooming reviews before you spend the money and time here. Everything people are posting happened to me this week. Dog was damp, nails not trimmed (which was included in package), and they weren't really the most friendly or approachable. Didn't seem like my dog enjoyed the experience either. Poor guy couldn't wait to get out of the store after we got him. This was his first time grooming here, but not his first experience grooming.
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February 2024 by Eden W-M
it's a petsmart. does exactly what a petsmart should do
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January 2024 by Evangelyn Gonzalez
Great deals for my fur babies
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January 2024 by Barbara Cornelius
Thankfully it had the product we were looking for. But the place was dirty, mismanaged, the bathrooms were disgusting and the employees were completely unknowledgeable about their products or service.
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January 2024 by steven Anschutz
Everyone was nice. It was clean inside.
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January 2024 by Mr. MARS
Wow what a place for pets. We went to buy fishes and Kylie helped us a lot to understand about fishes. Thanks to her we bought some really lovely fishes.
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January 2024 by Dejuan Harris
Few months back one of the adoption person help me get my cat and bring her home, told me she was 6 months all up to date with her shots. Took her to the vca after few day from being her home and got her examined they told me she got ringworm after PetSmart adopted person told me she was cleared. I’m very disappointed and saddened me I have to deal with a sick cat I wanted to bring to my family and friends now I have to make a bring decision if I wanna keep my cat or give her back after all this time I spent with my cat for months ???
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January 2024 by aldo ladron de guevara
Love this Place
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December 2023 by Mr Yoges
The blonde lady she is not friendly at all and refused to sell an items, so bad experience and unfriendly customer service, is a shame???????????
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November 2023 by Mary Imran
The employees here are always incredibly helpful- knowledgeable, friendly, and outgoing. We get our fish here and have always had good luck with them. They have a nice selection of merchandise and decent prices. We shop here often- I always stop to play with the kittens.
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November 2023 by Arely Martinez
Went in about an hour and a half ago and found exactly what I needed !! There was a young lady named Aracely at the register and she was absolutely amazing ? She offered the best customer service i've ever had. Very nice job! 5 stars for Aracely ⭐️
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November 2023 by A Mart
The dog grooming service is horrible and expensive for the results. If your dog has a very small spot of matting anywhere, like behind one hind leg, your dog will be shaved beyond recognition. Twice shame on them, thrice shame on me. Never again.
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October 2023 by Rina Tuilefano
I took our dog to the Banfield Animal Hospital. Our visit was good. Staff helpful and patient.
