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October 2023 by Jo Alice B.
Changed to this pharmacy. So far, so good! Delivery was on time. Friendly staff. I could not be more pleased.
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September 2023 by Haley Jensen
I am exceedingly frustrated with the service I received here. I have a new prescription for a child that is in short supply. I called in advance to make sure the prescription was in stock and able to be filled. The pharmacist I spoke to told me that the medication was in stock and available, and gave me specific instructions for a variety of steps needed to have it transferred. After jumping through all the hoops I was asked to, I was informed that they will not fill the prescription, that they have in stock, because I have not been a patient recently enough.
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September 2023 by Cindy Irani
Will not be coming back here. Came for my daughters prescription three times and it was never ready, 4 days from when prescribed. When it was ready, I still had to wait 30 minutes for them to bag it. Might as well go to CVS next door.
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August 2023 by Noel M.
Customer service has gone downhill. The only reason I was coming here was because of the friendly service. I now get better service picking up my dog meds at the CVS
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April 2023 by MGE
I have been coming here for years and have even had family members work here. I don’t know what has happened, but this place has become the worst pharmacy in Dallas. The ladies who answer the phones are rude to me and my family members who call them. Every time my doctor sends my monthly prescriptions here, y’all claim to not receive it and then say y’all will call, but you never do because I have talked to my doctors office about it. No integrity and no respect for your customer’s well being. After I pick up this prescription, I will find a new place because anything is better than being disrespected and lied to.
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April 2023 by Kathleen Miller
The best. Have gone there all my long life. Pharmacy prices very competitive.
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February 2023 by Andrew Bode
I was there at 4 locked out. I would write it off as bad luck but 2 other ladies were already locked out before 4. This place thrives on locking out customers!
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November 2022 by William Crawford
Amazing service. 10000000 times better than going to the big pharmacies nearby
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September 2022 by Nancy Minzer
Preston Road Pharmacy has the nicest Pharmacists since the Great Wayne McMeans. Anyone who does not get along with this staff- is not trying tobe Texan kind & friendly
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July 2022 by Aaron N
Been going here for years but speed of service has declined. Prescriptions are not getting filled in a timely manner anymore. Constantly have to go an wait. May as well go to CVS.
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December 2021 by Roxanna Erickson Klein
I've been going here about a year, the pharmacy is very professional and willing to help with special prescription needs. I've had excellent customer service and found the store to be a great place to drop in for cards and gifts.
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November 2021 by Reid Prince
More personal than any other pharmacies
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October 2021 by Tanner Franklin
I’ve had better
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August 2021 by Tommy Lebowitz
I had good experiences at the Preston Road Pharmacy for a really long time, but things changed the last few years I was in Dallas. During that time I went there to fill a prescription and when I got there, two young girls, probably high school or college age, were working at the counter. One of them got the medication from wherever they were keeping it and threw it at me while the other said something to me in very rude, disrespectful, and hostile tone. This all happened right in front of their supervisor and they did absolutely nothing about it. A few years later, I was in town and wanted to get a prescription filled, but didn't want to use CVS, so I went there. Again, one of their pharmacy employees was rude, hostile, and unprofessional. Before that, I asked my father why he used CVS instead of the Preston Road Pharmacy and he told me that the employees at CVS were nice and that Preston Road Pharmacy charged almost twice as much to fill the same prescriptions.
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August 2021 by Henna Javed
This business does not care about public health. Never shopping here again!
