November 2018 by Voyager63561816624
Our room was non smoking. Smelled disgusting like curry, dirty wet clothes and wet dog. Room looked like it wasnt cleaned very well. I am a maid and clean for a living, and that was a dirty room. I almost wanted to take time of my day to 'relax' to clean that room. I was a bit disgusted so I spent as less time in the room as possible.
November 2018 by Wander66236463121
Overall, it appears that this location is way over-due on updating, or remodeling the rooms. Carpets are stained and gross, the wallpaper is pealing and the furniture looked like is was from a 2nd or 3rd hand store. I won't be going back to this place unless it gets some much needed TLC.
November 2018 by Mary E
Updating is definitely needed. Just a fresh coat of paint on the walls in lobby and hallways would help but carpet is rough also. Bathroom tile grout is filthy as well as the grout around the tub. No hot water the last morning of our two night stay. Toilet tank would not always fill after each flush. First night I called front desk to tell them the smoke detector was beeping, I was told to remove the battery! I questioned her response and she again repeated that I should remove the battery from the smoke detector.
October 2018 by Christal W
Was there 3 nights, Wednesday through Friday. Read the reviews and was not excited about this property. Brother had already made reservation and paid for it in advance. I called him while waiting on my flight. When we met up in Dallas we decided to go check out the hotel before deciding to change it. Hotel bus and van was parked under hotel entryway so customers had to walk through the pouring down rain from parking lot. Check in was a breeze. However it was pretty clear that the hotel had seen better days. The carpets looked like they have not been shampooed in a long time. It also has an old hotel smell. I think it's from cleaning supplies or air freshener. Not sure.... The room looked a little better. Same smell and still drab and worn. Bedspread were colorful I guess to hide stains and such but appeared to be clean as well as sheets. Furniture is old and had what looked like water damage on drawers. I didn't unpack. I lived out of my suitcase which I kept closed in case of bugs based on reviews. However, we did not see any bugs. Bathroom appeared to be clean but there was some rust on the fixtures in the shower and tub. Water pressure in shower was ok. We had plenty of thick towels and typical mat for the floor. There were plenty of toiletries. Didn't recognize the brand. There was a mat in tub but I was afraid to look under it. However it appeared to be clean. TV in room was about a 37 inch flat screen with plenty of cable channels including HBO. The included breakfast did not look good to me. Scrambled eggs in crock pots looked dry,fresh fruit looked old as oranges were yellow not orange, there was gravy for biscuits, people were making waffles. We decided to go out for breakfast. I grabbed a glass of OJ for the road and it tasted awful. All in all, it was a good stay if under my standards. Definitely not the Ramada Inn from the good old days. But if you need a cheap place to stay and don't care, go for it.
March 2018 by Harley
I would give this hotel a 0 star review but the website will only let me do one star. My whole experience has been deplorable. I reserved my room and coworker's room online and paid for room upon checking in. My card was billed for all six nights including my coworkers. I tried to get the issue resolved and received no help from desk staff, but did receive a bad attitude from said staff. The following morning I talked to the manager about this issue and again received bad attitude and no help. I also had a $50 charge to my card upon check-in. I was told that they would put my card on file for incidentals and it would not be billed unless something was missing or broken but yet my card was billed immediately when I checked in. My room was not cleaned well considering there was dirt and debris in my bathtub and on bathroom floor. My room also had a bad odor. I went to use the laundry facility on site and was told by staff that they could not make change and it was my responsibility to get quarters. In the laundry room there is a sign that stated for emergency lift headset for operator but there was no headset or phone to talk into. The only staff member that I encountered with a decent demeanor was the housekeeping woman. I would not recommend this hotel to anyone and I will never stay here again.