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February 2024 by Gina Porumb
We went to this store to get a couch. They had one that we absolutely loved immediately. So upon asking, it turns out it was not possible to get it on a payment plan, because it was a 'cash and carry' item. Which to me it means the price it's negotiable, but nope. We ended up buying it, because we loved the color. Overpriced, even though it was used, but it is what it is. Not to mention, on these items you can't get a receipt, so in case you try to contact the store, they would say they don't have you in the system. Of course they don't, you pay cash and no receipt. Angie is the only person who seems to try to help.
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February 2024 by Shondrelle Henderson
Angie is the greatest!!! She was very professional and knowledgeable on everything!!! Great location and wonderful customer service
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February 2024 by Kenneth Aytch
Service and pricing is bad especially on used Clarence furniture... over priced and you don't even get a receipt which is odd .
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January 2024 by Olivia Burnett
It was great!
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January 2024 by Kimmy Lopeu
Love this bed so much angee was amazing to work with
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December 2023 by m alex
I have always had a good experience with rent a center
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October 2023 by JOSE Hurtado
Great service furniture very good & great quality
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October 2023 by Neal B
Not accommodating Not gonna spend my money at this location unpleasant conversation from the start I feel like I can spend my money were I would be valued as a customer
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September 2023 by H Buck
Armando was amazing! Very very helpful. The customer service here is amazing.
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August 2023 by BJ JOHNSON
The worse experience ever. Miscommunication the whole time. Got approved online then got a call from Angie saying my verification wasn’t approved. Then I paid online the first payment on Friday the lady Angie claims I paid the wrong amount and she doesn’t know why I paid the amount that I paid online and states I should have paid more. The she tells me the tv I was tryna purchase was probably used and not a new one. But she could never get in touch with whoever had the tv so she couldn’t tell me if it was new or not. Y would I pay all that money for a used tv that’s crazy. So I’m waiting on my Refund. This was the worst process ever and I feel like she lied to me the whole time. Bad experience for my 1st time tryna use rental center.
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August 2023 by Marcel Cleaver
I was lied to and disrespected by Angie at the Ross st store in Dallas tx
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July 2023 by Allawi Alshibli
I WILL NEVER ADVISE A PLACE LIKE THIS TO EVEN MY WORST ENEMY Do not buy from this company this place is a scam and over priced i should have paid attention to the one star reviews because apparently the same manager Karina is still running this place poorly GOES BACK AT LEAST 5 YEARS why is this woman still there? Believe every single one star review THESE PPL ARE NOT LYING AND THE HARASSMENT IS REAL. YOU HAVE BEEN WARNED.
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July 2023 by Jared Williams
I don't know if it's this location or the entire company but this has been the worst customer experience of my life I'm not even exaggerating I've been a customer of rent a center since 2015. This location, this store manager, the way they handle business is completely unprofessional and has zero knowledge of customer service. This location should be shut down the manager Katrina should be fired or at the very least not trusted. I'm begging anyone who feels like the only solution to getting furniture is through this place to rethink and reevaluate your situation ITS NOT WORTH IT . I've never felt so harassed or mistreated by a company in my entire life. I'm currently working on a law suite against this entire company with this store in particular at th forefront of my case.
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July 2023 by Amor Amor
Very worse some they call while you are at work wanting the money they just don't care
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June 2023 by Alvaro O.
I have rented a bedroom set and it the best Angelica is the best she help me stay on budget and I even went back and got my couch the manager is very nice as well nice place