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January 2024 by Alana Owens
The employees at Take 5 were great! They were very knowledgeable and helped get my car all set! Even in the extreme cold they were efficient and professional. I will definitely be coming back.
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January 2024 by Regina moats
I was very pleased w my service yesterday! Took professional care of every thing needed w my oil change!I would recommend them & continue utilizing there services,& would recommend others to them! Ms Regina!
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December 2023 by Peggy Beil
These guys are the best! We found them while looking for another place to get our old Jeep inspected and I’m so glad we did. They are very friendly and efficient. You line up and wait your turn but it doesn’t take long at all. I will be going back to get oil changes for both of our cars. Highly recommend!
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December 2023 by Amy Kernan
Margo is amazing! She was so kind and so helpful. She identified some critical issues on my vehicle (verified by Lincoln later). They said if she hadn't caught it, I would have eventually lost my engine and transmission. It was so subtle, that the Lincoln tech missed it at first. Luckily, a Lincoln service manager decided to take a second look. That Take 5 Location is not the closest location to my home, but it will become my primary Take 5.Please be sure Margo's supervisor gives her some sort of recognition for this.
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December 2023 by Lois Jackson
The employees were very helpful. I didn't know if I needed the oil change service or not.They checked, I didn't but didn't take advantage and give it to me anyway. They topped off my fluids and told me to have a nice day. Thanks, Take 5 on Lemmon Ave.
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November 2023 by MexiChili
EDIT; wow. This POS place really did a number on my vehicle.I was lied to and my oil change was butchered causing me to get an “engine light” due to loss of oil.First, my oil plug was not properly removed using the right tool (VW’s have a plastic plug that cannot be removed with a Phillips screw head because it will strip and crack the plug). My plug was cracked along with my oil plan due to over torque.I specifically requested the tech to use a new plug that I provided but was told they had new plugs available and would replace it for free. Not the case.My information on the invoice was completely wrong which leads be to believe that they did not even look me up in the system and could not follow simple instructions such as spelling my name properly or getting my address correct.I also live 2 hours away so when I called the store (which provided the wrong number on the invoice) I was told that it was a corporate store and in order for them to inspect the vehicle they would need me to drive back 2 hours to Dallas WITH A VEHICLE THAT IS LEAKING OIL AND HAS AN ENGINE LIGHT ON. It’s almost like logic doesn’t begin seem to set in with these people.DO NOT GET YOUR OIL CHANGED HERE. THEY WILL DESTROY YOUR CAR !!!!When you can get in it’s always great service. Overall I think we waited for about 30 mins AND there were cars behind us that were taken before we were despite us arriving first.It’s an oil change. Can’t really mess it up. Wish their service was a little quicker but can’t complain.I will also add this was the third Take 5 I had visited in Dallas to get an oil change and the only one with a sub 30 minute wait.
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November 2023 by Carisma G
Went during my lunch break with my newly purchased BMW and still learning all of its features. The men at Take5 were fast and efficient. Eli was very kind and understood that I was still getting to know my new car. I appreciated the patience he had and the transparency on helping me pick the best option for an oil change. Will be coming here again!Service: Oil change
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November 2023 by Marshall Hatley
Great service and very fast! I didn't even have to get out of my car. The service provider taking all my information and communicating with me my best options was extremely friendly and provided great customer service. I will definitely be back to this location for my inspection and for all future oil changes!Services: Air & cabin filter replacement
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November 2023 by Lee McDonald
Service was a bit inefficient… oil change went fine and after waiting about 30 minutes I had my oil changed. Staff seemed a bit stressed and agitated- not saying it’s their fault- obviously this is a stressful and hard job. Thinking management could either re-structure or find ways to better make their staff happier to work there/more comfortable. The oil change for my partners Honda was only $20 less than my oil change for my bmw at the dealership…
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November 2023 by Ricky S.
Great service and fair price! In and out quickly and no one tried to sell me a cabin filter replacement like the other oil change places.
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September 2023 by Natasha Beaudette
Great customer service! They get the job done quickly and efficiently. Friendly service. The waiting area has a fridge stocked with bottled water and soda. I was offered a bottle of water upon arrival. Very professional! Highly recommend!
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September 2023 by Audrey Austin
DO NOT TAKE YOUR CAR HERE!!! It’s so over priced. I have a 2012 Camry and it cost me $95 for a standard oil change. Once I was pulled into the garage I was out of there in less than 10 minutes. They had 4 items on the check list that they put n/a next to. When I asked about that they said they weren’t able to complete those. Then they marked some on things that they didn’t do like clean my windshield. They didn’t check any lights either like all other companies do. I will never go back!
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September 2023 by Pat Thompson
Great place for oil change and other things. Excellent employees! Have done business here for years and highly recommend.
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September 2023 by patrick baskin
Second time out of 3 that I have used this location and my oil has started leaking. The first time it happened when I took my vehicle back I was told the techs before did not tighten the oil cap enough and caused more than half my oil to leak out with no discount or refund. This time I tried calling and spoke with Raquel, who was very kind and understanding, I was transferred to the shop where my call went unanswered and the voicemail is full. Now for the second time I am out over $100 dollars on oil that has been in my vehicle for less than 4 days.Service: Oil change
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September 2023 by Anthony D.
Great service provided - bottle of water for each customer in line and they explain everything they are doing before they do it as well as give details for the different options they have for oil. However, they get extremely busy and as you can see from many other reviews, the time cost can be high. We waited about an hour for 3 cars in front of us and right when I thought about bailing, more cars had queued up behind me and I had to commit to waiting for my change. If you have time, it might be worth the wait, but just for having my oil serviced, I wasn't sure if it was worth the entire wait even if the service was excellent.
