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January 2024 by J.B. Lorenty
Best hotel gym I’ve stayed in, in a long time! Great job.
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January 2024 by Christie Dionne
I actually live here (not a hotel guest) BUT I love coming down for brunch and breakfast on Sundays at our in house resident and guest restaurant on the 9th floor. The pancakes are absolutely AMAZING! So good actually, that I asked to meet the chef. My server Ian (who was also great) went back to tell her and she actually came out to say hello! I was able to meet and chat with Chef Simone. She was so nice, and a delight to meet and even came back to bring me fresh fruit to take home. I love it here. I recommend Thompson Dallas and all of our restaurants for anyone visiting Dallas.
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January 2024 by Stitch
Good location, good food, if you really have the money to spend or stay at a much less expensive hotel and do more out on the town.
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January 2024 by Stephen Osterhoudt
Nice spacious room, spa was excellent, catbird was pretensious. Asked me to take off my hat, then let other people in with hats. Seriously?! Get your story straight.
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January 2024 by Khandiese Cooper
The atmosphere is beautiful.
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January 2024 by Tina T
Lovely hotel with lovely staff !! The bed is comfy too !!
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January 2024 by Bri Hallemann
Staying here currently, within 10 minute valet lost my bag off the cart and i had to search around looking for it, the hotel wasn’t even concerned. We asked if their was any upgrades available as we called ahead of time and they said because it’s super vacant due to the time of year they should be more then happy to upgrade us at the front desk upon arrival. They only offered us a slightly upgraded room with a tub for an additional charge when it’s literally dead here. I asked for a good view and she claimed it would be since the only different between this room and the orginal room i booked was the tub, my view is of a parking garage. Aesthetically this place is gorgeous the restaurant are very good but it’s lacking in service.david the bellhop was amazing easily the nicest employee i had on my stay.
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January 2024 by Tyrone Petrakis
Massage was good but facility is subpar. Waiting/relaxation room felt like a lobby, never been on a spa that didn’t offer socks, never been in a spa without at least a bowl of fruit or something. Will not go back due to the spa not being relaxing and
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January 2024 by Rose M Turknett Cancer Network Inc.
This Place Is Absolutely Gorgeous, I Love All The Christmas Decorations And Lights. The Staff Is Always Very Nice And Helpful.
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January 2024 by Jenna Brogdon
Beautiful hotel with a wonderful ambiance. Bryan with the valet detail went above and beyond to help me and was exceptional.
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December 2023 by Meg Hoy
Good location and great selection of restaurants for food. Hotel is nice. No complaints really until my late checkout. Starting at around 11am 4 different people knocked on my door. It was so frustrating I just left before I planned to.
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December 2023 by JD G
After leaving for a wonderful dinner at Monarch, and in the spacious lobby of the Thompson Hotel, Dallas, it was noted that they have taken extra effort to decorate for Christmas. Family and I were taking photos of us only, and surrounded by such beautiful scenery, but it was cut short because Security deemed my camera too "offensive", and was then requested to leave the premises. I've tried since my visit yesterday to locate any Hyatt or other policy that dictates that anything more than a cellular phone camera can be used on-site but came up empty. Even if such a policy existed (arbitrary policy), why is a camera so threatening and dangerous? Of course, my photo and even video is taken via CCTV using a DVR system, without my consent but I'm not complaining about it. I'm not aware of any of the answers to these questions, but it certainly caused me to reconsider future visits.
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December 2023 by Caroline Taylor
I don't even know how to start off this review. Spent over $300 a night and $55 a night for valet for a room that was very subpar with terrible security throughout the building. Walked out of our room at 9AM to a homeless man sleeping 10 feet from our door in the hallway on the 15th floor. When we called to report there was a man sleeping in front of our door they never called us back to say they had removed him from the premises and when we approached management they acted like he was never there and they never had found him. There were also homeless people in the lobby when we were coming back late in the evening. This hotel obviously has a security issue that needs to be addressed due to the homelessness in the area. Wouldn't recommend this hotel to anybody, there are much better hotels in Dallas for this price point.
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November 2023 by Stephanie O'Callaghan
Beautiful hotel. Luxurious. And when we checked in, they asked if we planned to leave the hotel at some point that evening because if so, they have a car service with the hotel to get us where we need to go. Very high end service from start to finish of our visit.Love the style of the rooms. Bed was super comfortable, loved the sheets.Location is great. Downside is since it’s right downtown, it’s not necessarily the greatest place to walk around outside. We walked over to ATT park on the Sunday morning of our visit, and while there were a lot of Security and police out and about, there were a lot of sketchy people that didn’t make me feel comfortable. But thankfully, you literally don’t need to leave the hotel. Their restaurants and cocktail bars are exceptionally good (not cheap but fantastic). Sadly too chilly for the pool but checked it out and loved the space. The gym was also very nice. Lots of unique equipment.Only bummer of our stay was some drunk guy screaming and yelling at 2am (I believe in the room next to ours). We called guest services and they immediately sent someone up to diffuse the situation. It seemed to get better then I heard him throw something and so I called again and they apologized and said to please not hesitate to call again if we heard anything and they would take them out of the hotel. I was just concerned it was domestic violence.Other than that though, loved our stay. Would definitely stay again.Food & drinks: Some of the best spots in the city for food and drinks is right here at the Thompson. Monarch and catbird aren’t to be missed!
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November 2023 by PRRATEEK CHAUDHARY
Thompson Dallas is a beautiful hotel with a luxurious ambiance and with great service.It's located in Dallas Downtown and has great restaurants and lobby and valet parking.I have been there with family to attend social gatherings.Lobby was great, with nice ambiance courteous and smiling staff.Enjoy my evening.Great stuff
