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March 2024 by Leigh A.
Good place to get boxes and trucks for DIY moves in the DFW metroplex. Easy to get to and easy to park!
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February 2024 by Kale Walker
Honest place. Anothny the owner is a good guy. I’ve rented here on 3 separate occasions and each time I’ve had an outstanding experience. Would highly recommend!
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February 2024 by Todd Thomas
It's all about the gas how the hell you figure out. They have phones with calculations we have a piece of paper with pen marks and circles. True set up for getting screwed.Tell the little guy to get away from me and shut up
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January 2024 by Ethan Sullivan
Great Uhaul store experience. The management is very responsible and knowledgeable, and the staff are careful and diligent. Good location too.
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January 2024 by Franki H.
I created a reservation online. It was quick and easy to get my keys because I filled out all the paperwork prior to getting there (they send you an email). Only complaint is it's a terribly designed parking lot, it's tough to get in and out for pick up and drop off and they don't have a lot of parking for customers so you easily get blocked in.
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January 2024 by Maricela Lerma
I feel they were not very friendly or understanding.Charging me for an extra entire day when I was 1.5 hr late was not fair. I called they to tell them I was in traffic and and it didn’t matter they just wanted their money.
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January 2024 by Angela Matthews
Anthony was extremely helpful. I made it in town after office hours on Christmas Eve and he explained how I could still checkout a truck. He made himself available on the phone in case I needed help. With such care and professionalism, I would use their location again and recommend them to others.
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January 2024 by Michael L
Didn’t have a 17 foot truck available and only let me know right before my move. Offered nothing for the inconvenience.
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January 2024 by William Treadwell
Rented a 15 foot Truck from this location. Very easy to pickup. Instructions felt very clear
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January 2024 by Jimmy Hinson
Went in to get a tow hitch installed, they didn't have it in stock but one of the employees offered to go pick one up from across town. So we went and ate lunch next door and by the time we were done they had us ready to go, even with no appointment. Super friendly people, excellent service!
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December 2023 by Jeffrey Ring
Easy Peasy! 2nd time using this location and will be using it again. The staff were friendly and prompt. Extremely easy to rent the truck online and for a decent price.
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December 2023 by Caneel Christine
The staff were all very friendly and helpful! Moved across the country with no issues with the truck or trailer for a small car. However, the trucks get pretty cramped seating three even though it says it seats 3. I would avoid that if you can.
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December 2023 by Jeremy Hudson
This was best experience I've had at UHAUL. I prefer this location over any I've used previously. The person who handled my rental was fast, and friendly. The truck and utility dolley I rented were in good condition. I will use this location again next time I need to rent a truck.
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November 2023 by LaShondra Hollins
I called first because I wasn’t sure if I could get the hitch. Savannah answered the call and said they would take a look at it if I got there before they closed. I got there before they closed, Anthony took care of me and I got in and out the way! Thank you for the awesome customer service!
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November 2023 by Erdal Sipahi
I reserved a 20' truck for my order# 19301758. When I arrived at the location the counter attendant told me they were not going to be able to accommodate me with a 20' truck which had some mechanical issues but they had a 17" truck instead. I need to tell you that the reservation agent on the phone told me there was a 3pm check-out of the last 20" truck at this location and I had to return the 20' I reserved by 3 pm. I had agreed to that return time at the time of the reservation. I have paperwork indicating I reserved a 20' truck. I didnt argue with the counter agent at this location about the availability of the 20' truck. as I had a time crunch to get my load transferred. I took the offer for a smaller 17' truck. Once I loaded up shortly after we realized that it is going to take two trips to carry everting we needed to. Hence our turn around to return the equipment was a little longer but still within the same day of the rental of the 17' truck, I returned it by 2pm. I even added gas to make sure I returned it with the same level gas although I only used the truck for less than 20 miles. At the time of return I was told eveything was ok by the person who took the equipment back. a few days later I reserved and rented a 20" truck from another location in Dallas. when I was completing the transaction at location the Uhaul agent told me I have an 2-Alert and could not rent and to call this special number - order # 19836192. After 45 minutes on hold and 15 minutes more on the phone to remove the eAlert I could rent again. The eAlert was put on by the previous rental location for me returning the 17' truck from this order at 2PM (remember they guranteed 20' at the time of reservation) WHY did they put on a eAlert to prevent me from renting!!!! This is terrible. !. You did not rent me the truck I reserved which you guarantee at the time of the reservation and you are blocking me from renting another equipment later.!!!! This is terrible customer service. I think you need honor your guarantee which you didnt do and TERRIBLE CUSTOMER SERVICE to me for blocking me from renting!!!!
