November 2019 by Kayla O. Mejire
Great drive through oil change and they do free top up before next full change if needed
October 2019 by Latonya Hicks
I had a bad experience when I first arrived to the location off Abrams. Make sure that whoever is assisting you, let you know the prices upfront. I thought I was paying $50 something dollars but when it was time to check out the total came to $108. Long story short, the store manager Justin was really helpful in the situation. THANK YOU AGAIN JUSTIN !! You’re appreciated !!
September 2019 by Martina Arias-Guereca
Your drive thru oil change fav spot
September 2019 by L Lalonde
I had a bad experience at the Rockwall location I've used for years so I decided to come here. Great choice! Super nice and professional guys. They let me know what was going on with the car as the services were performed. A+
September 2019 by Laura Trevino
The guys were so helpful and nice. This is my new to-go place right around the corner from my home! Perfect!
September 2019 by Chelsea Cooper
Quick and friendly service! Found a prior issue and fixed it for me in addition to my oil change, so it was much appreciated! Will come back.
September 2019 by Stephanie Homsey
This place is absolutely amazing! Friendly staff, they do not sell you anything that you don't need, they were very thorough (they noticed I had a brake light out and told me about it...offered to replace it for 10.00) and I only wished the Valvoline quick lube on 8th street in Odessa Tx were like them. They were great and will visit them again when I see my doctor again in Dallas! ðŸ‘ðŸ‘ðŸ‘
September 2019 by Calvary Zender
Honest guys here who don't push you to buy what you don't need. They've recently transitioned to a drive through facility, which makes the wait even shorter.
August 2019 by antonia andrade
Easy fast service and the people working at this location seemed thoughtful, friendly and helpful
July 2019 by Jacob Darver
Great staff at this location makes it not as miserable to get a oil change
July 2019 by Corrie S.
I had a very poor experience at a Valvoline in Ohio and was very weary of going to another one. But, I needed something quick and didn't want to make an appointment. I'm glad I went because all of the men in this location were quick, respectful, and helpful. Aaron is the man that checked me out and another man with braids checked my car in, I did not catch his name. They all showed exceptional character and I now have a go to place for getting my oil change. I am unsure if it's because of how young they all are, but as a female, I for once did not feel like I was being taken advantage of or objectified. I left Valvoline feeling great about the service and my experience.
June 2019 by Helina M.
These guys are quick, professional, reasonably priced and get the job done well. This location has a comfortable waiting room (with super fast WiFi), but you're also welcome to wait in your car while they work. I always appreciate how they add in a coupon at check-out which usually knocks off an extra $10 or so. Consistently above and beyond service when it came to checking my tire pressure, lights, wipers and resetting my change oil light as well.
May 2019 by Amber Garcia
They are all about customer service! As they perform the oil change, they communicate everything they are doing and are very transparent. Happy to come here for every oil change.
May 2019 by Russ F.
I've been to this Valvoline at least 4 times, in the past I've been happy with their service. This last time on my way home from the service center, I went to use my wipers to clean my windshield and no fluid came out, even though the the print out they gave me said they added fluid. Nope....it was bone dry, not 1 drop came out. It's not about the fluid, it's about whether or not I can trust them. If they lie about washer fluid, how can I be sure they're not lying about changing my oil. I also noticed they didn't change the little window sticker indicating when the next oil change is due. This is very disappointing, I really liked this place. Looks like I have to find a new place to get my oil changed from now on.
March 2019 by Claudia V.
What can I say, Art and Tie are amazing. There was another gentlemen there helping me but I couldn't catch his name. Younger white male, very nice and very professional. The staff here is always amazing!!! And Art is always friendly and informative! He takes care of me every time and makes me want to come back!! Keep Art because he is definitely the best part of my valvoline visits. The service was quick, came in for inspection they did inform me there was 3 vehicles in front of me. They kept me up to date with how much I would wait. And they never let me down! This place always compliments my car and it reminds me why I bought the car to begin with! I feel the love here, and I will definitely keep coming here as long as I can. I could never trust anywhere else with my car. Also I caught his name at the end lol, his name is Trevor! Amazing service!!!
March 2019 by John F
Very quick and easy. Very nice people too.
February 2019 by Jack H.
Fast, courteous, professional service. They went over every aspect of the vehicle from wipers to lights to checking the battery. I was very impressed with the cleanliness of the place and the employees uniforms. If you're lucky enough to have Tyler as your tech and you're into adorable guys, he's some super cute eye candy too! I highly recommend this place over any in the area and will definitely be back for my next service date.
February 2019 by Jeremy Turner
The service here was incredible! I was super impressed by all 3 of the staff that were working here. Tyler, Art & Tye were all
February 2019 by Dale Diamond
I am thrilled to see a female technition added to the staff. Five stars Valvoline. Keep up the good work. I've seen this business in operation for years. They are great people.
February 2019 by Ryan
These guys pay special attention to their customers. I've been coming here for years and even though workers and managers have changed since then, I still get the same level of customer service I have always received. I drive half way across town for all oil changes from them. There's no pushy upselling for things you don't really need (like the small chip in your windshield that you're told will spiderweb out and your windshield will collapse on you like the other location did on Fitzhugh). Utmost professionalism and fair prices as well. Highly recommend!
February 2019 by Renee R.
Continue to return to this place! Even passing multiple other oil change spots on my way. Service is quick & efficient and the staff is helpful & kind. Honest & pleasant staff every time I visit. Highly recommend.
January 2019 by Shaun H.
The staff is very friendly but this is my third time trying to get my oil changed and told it would be more than an hour wait. This time they said it would be about 1.5 hours. It wouldn't frustrate me except that I repeatedly tried to call to see what the estimated wait time would be before driving over and no one ever answered. It was another wasted 30 minute drive.
December 2018 by B M.
These guys are great!! Quick, very customer oriented. Made sure I understood what they were doing. Showed me the clean new transmission fluid and proper level. Checked my check engine light. Thanks a lot for good service.
December 2018 by Taren Hall
This place has the best service; they are respectful and don’t try to tack on extra services to run up the bill. I can drop of my car and walk around the shopping center (manicure, breakfast, lunch, gift shops) to kill time. I love have a local garage that I can trust!
December 2018 by David Stucker
These guys are quick, reliable, friendly, and, most of all, trustworthy. They made a clerical error, and they promptly caught it and made it right. I’ve been bringing my cars to them for 2 straight years, and I’ll keep coming back.
December 2018 by David S.
These guys have earned my loyalty as a customer. I've been bringing my cars to them every few months for 2 years. They are quick, reliable, friendly, and, most of all trustworthy. They made a clerical error today, caught it, and promptly made it right. I appreciate the way they do their jobs, and I'm really glad to do business with them. They help make our East Dallas community proud.
November 2018 by Suzanne Cranford
Went for annual inspection. I've been going to this location for 11 years now. Always receive great service. Friendly, knowledgeable staff. I'll be going back, as usual, and I recommend them highly
November 2018 by Lynn B.
Above and beyond service! Went in because my battery needed to be replaced. After they replaced it something weird was happening and it kept conking out when stopped. The manager tried everything to get it to work and couldn't figure it out but told me if I wanted to take it elsewhere to please let him know what happened. I ended up going to the dealership and found out that with Subaru Foresters sometimes you have to do an extra cleaning of the battery wires when changing batteries or the electrical system fails (who knew?). After telling Jeorge the manager, he offered me a partial refund on my costs and a free oil change because he couldn't fix it. Very nice and will do everything they can to make it right.
October 2018 by Daniela DiBenedetto
Best oil change experience yet. Staff was fast, efficient, professional and so friendly. I didn’t even want to wait in the waiting area. Will definitely be taking my car here from now on as long as I live in Dallas.
October 2018 by Roy SJr
I will never waste my time or money at this place again. When I arrived there was one car in each bay, they closed the bay doors. I waited 15 minutes watching 5 guys scurry around while 2 of them spent the entire time on their phones. Finally one opened the door and asked what I needed. I said an oil change and he told me to pull to the closed door. They then took the truck that had just arrived into the empty bay. When I asked why, they were rude and told me they didn’t know. I went to Kwik Kar at 3224 Fitzhugh. They were fast, friendly, and efficient. I was in and out in 15 minutes.