May 2019 by Amber Garcia
They are all about customer service! As they perform the oil change, they communicate everything they are doing and are very transparent. Happy to come here for every oil change.
March 2019 by John F
Very quick and easy. Very nice people too.
February 2019 by Jeremy Turner
The service here was incredible! I was super impressed by all 3 of the staff that were working here. Tyler, Art & Tye were all
February 2019 by Dale Diamond
I am thrilled to see a female technition added to the staff. Five stars Valvoline. Keep up the good work. I've seen this business in operation for years. They are great people.
February 2019 by Ryan
These guys pay special attention to their customers. I've been coming here for years and even though workers and managers have changed since then, I still get the same level of customer service I have always received. I drive half way across town for all oil changes from them. There's no pushy upselling for things you don't really need (like the small chip in your windshield that you're told will spiderweb out and your windshield will collapse on you like the other location did on Fitzhugh). Utmost professionalism and fair prices as well. Highly recommend!
January 2019 by Shaun H.
The staff is very friendly but this is my third time trying to get my oil changed and told it would be more than an hour wait. This time they said it would be about 1.5 hours. It wouldn't frustrate me except that I repeatedly tried to call to see what the estimated wait time would be before driving over and no one ever answered. It was another wasted 30 minute drive.
December 2018 by Taren Hall
This place has the best service; they are respectful and don’t try to tack on extra services to run up the bill. I can drop of my car and walk around the shopping center (manicure, breakfast, lunch, gift shops) to kill time. I love have a local garage that I can trust!
December 2018 by David Stucker
These guys are quick, reliable, friendly, and, most of all, trustworthy. They made a clerical error, and they promptly caught it and made it right. I’ve been bringing my cars to them for 2 straight years, and I’ll keep coming back.
November 2018 by Suzanne Cranford
Went for annual inspection. I've been going to this location for 11 years now. Always receive great service. Friendly, knowledgeable staff. I'll be going back, as usual, and I recommend them highly
October 2018 by Daniela DiBenedetto
Best oil change experience yet. Staff was fast, efficient, professional and so friendly. I didn’t even want to wait in the waiting area. Will definitely be taking my car here from now on as long as I live in Dallas.
April 2018 by Monica Fuselier
Mr T and his team are awesome. I won't take my car any where else.
February 2018 by Stephan Paris
I took my truck to this place because my g/f drives it and she lives a few minutes away. The customer service is good and workers are very friendly but don't be fooled. During the oil change I was informed that the air filter needed to be replaced which was true but I declined because I wanted a Motorcraft air filter instead of a no-name filter. So after the oil change was completed I took it back to my g/f's place and changed the air filter myself, with the Motorcraft filter naturally. Lo and behold, the oil filter (that supposedly was just replaced) on the truck says "Motorcraft" on it. Last I checked Valvoline Oil Change centers do not carry Motorcraft filters and even if they did the new filter wouldn't be all dirty on the outside of the casing. Don't believe the rating, this place is full of crooks.
December 2017 by Raul Rulli Torres
All the employees make one feel welcome. They always greet everyone. I've been at this location since I purchased both of my vehicles. They do a great job with my oil change but never hesitate to tell me if they see any other issues with with my car. I know they take good care of my vehicles. I will continue to use this location for a long time.
November 2017 by Alicia Payne
Mr T and all the other techs were so nice and thorough.. they made sure I understood what I was getting and why and made sure my car was safe for me and my sons thanksgiving trip! So thankful for friendly people!
October 2017 by Jamie Hegwood
Let me start off by saying Jorge is the best. He has been there for at least 3 years if not more and has always serviced my cars. His work ethic should be taught to others. The whole staff greats you with a smile no matter the weather. They get you in and out with a quickness! They always tell you helpful information bout your car, let you know what it needs without acting like some used car sales person just trying to push product on you. If you aren't using THIS Valvoline, you're missing out! Oh and they mail you coupons with reminders of your next oil change. C'mon!
October 2011 by Chris Woody
The workers here a very friendly and do great work. I take all of my vehicles here.
August 2011 by John Skinner
Fastest oil change for miles. The staff is friendly and they don't make up hundreds of dollars in suggested repairs like everyone else.