October 2020 by Megan Lethbridge Tsifopanopoulos
After hours of difficulty on the phone with Verizon Wireless, Joshua Smith was able to fix my problem quickly and with ease in-person at this location. All of the customer service representatives at this authorized retailer were extremely helpful and kind.
October 2020 by Pamela Jones
Love your store. Clean, nice, and neat. Kevin is the best. Very knowledgeable about everything. Keep him around forever!
September 2020 by Julie Hawkins
I received some of the best customer service recently and just wanted to say Thank You!!! I worked with Joshua Smith on an issue I was having with my phone and the patience and recommendation given to me were absolutely phenomenal. I would highly recommend this location. Every employee in there seemed to be giving the best attention and service to their customers. I am extremely please with the selection I made on my new phone.
September 2020 by Jonathan Wilson
Very quick and great service!
September 2020 by Nina Gomez
Joshua Smith was very helpful, patient and nice! He was very professional and answered any and every question or concern I had . He walked through every step and made switching over to verizon very easy as simple !
September 2020 by B P
Jason took care of everything and provided excellent customer service every step of the way.
September 2020 by Brandon T
Avoid this store. I switched to Verizon partially because of the rebate they offered me for my phone. I was also promised a $200 gift card as part of the promotion. This was back in February and after countless calls with the store, and Corporate, I haven’t gotten the rebate or the gift card. They have told me multiple times that they would call me back and I have yet to hear back from them. Not only that, but Corporate said they never even received the phone. The only reason I’m giving them one star is to be able to leave this comment and inform others of how this store treats their customers.
April 2020 by Clay Fitzhugh
Absolutely phenomenal customer service. Mark was very knowledgeable, and help me out immensely. I highly recommend this place for all of your cellular needs.
April 2020 by josh tanner
Matt went above and beyond to take care of me. He stayed after hours when i was really having a hard day. To have someone who genuinely cares to treat you right, like matt did for me, it helps make your day go that much easier. Thank you Matt!!!
April 2020 by Robert Gracian
Mark was great and he really made everything easy. Great customer service!
March 2020 by Aldo RAMIREZ
Came here to just look at prices with no intention on buying anything .But the kind of help / information and promotions I was offer was out of this world.The staff here are amazing as soon as I walk in the store I was greeted by every employee.I highly recommend this store to any one.
February 2020 by Omega Zero
I don't know who I talked to today over the phone, but man that representative was not listening. I had a 10 minute conversation, where I asked pretty simple questions I like to believe (pertaining to trading in a phone, and account type question). Anyways the conversation was pointless, if you have a customer hand the phone to someone else, or let someone take care of your customer (if you're dealing with one). I know that I won't be dealing with this store at least if I come back to Verizon...
December 2019 by Tristin Beam
Everyone was very nice and we definitely got what we needed! Thank you Paul! :)
November 2019 by Frank Di Pietra
The staff is always friendly, very helpful and patient. I sometimes ask to many questions lol. It's the only place I'll get my phones in Dallas
November 2019 by Jenine Bucker
Quick and very helpful. I got everything I needed in just a few minutes. Great service!
November 2019 by Bayram Ali Yuksekoglu
Thank DeWayne Moore very much, you are very helpfull and friendly people.
October 2019 by Heather R.
i went with my husband to look to see what services or offers they had people switching from another carrier. The guy was nice at first then proceeded to say that he smells like money he looks like money. He sat us down and we started talking about how much it would be then my husband handed his phone to guy to show the condition. Anyone with a finger sensor in the back knows it vibrates if its not a match. The guy looks at my husband and says ooh so sexual. Which is odd.the guy actually bad mouths other carriers which isnt very professional. We talk alittle bit more of the plans and what they offer. My husband walks to look around and they asks me if i call me tats or if hes a slave in the relationship. Which i dont think is not something to ask someone. I dont believe in those kind of relationships. Honestly the guy was way too much for the both of us. Never going back ever again.
October 2019 by William Uhr
Eric has done a fantastic job and I did not shop your competition and became your customer after his presentation.
September 2019 by Maria Blois
David at this Verizon store is wonderful! Just the best customer service, great prices and so personable and helpful. Thank you David for helping serve our family of 7!
September 2019 by Marcus Altman
My rep was very helpful. This store is amazing. Great customer service every time I come here. Wouldn't choose anywhere else to go to as my Verizon store. 5 stars
September 2019 by Todd Dvorak
My experience at Verizon was outstanding. They asked about my use and I'm hoping they have put me in the correct phone for what I use it for. So far so good.
September 2019 by Chris Interrante
Shout out for Salomon Karr. Sharp and fair sale rep at this location. Really took care of us! Highly recommended.
September 2019 by JC Hennington
Eric was excellent. Verizon was great. Would recommend. Great location. Great service.
September 2019 by James D
Outstanding customer service from Eric! He was professional, and knowledgable.
September 2019 by Rhonda Havins
I can’t say enough how the wonderful the two folks at Store at Greenville Ave were an incredible help-patient and knowledgeable and lifted huge worries off my mind. They both deserve raises and they really make me want to recommend Verizon to other people I know!
August 2019 by Cleve Young
The store was very helpful. I would definitely recommend this store to all of my friwnd and family
June 2019 by Carrie S.
Horrible service. Ordered 2 devices. No one called me to let me know they had arrived. When I go to pick them up it takes over an hour. Still waiting. Who knows how long I will be here. Gentleman working at the store tried to call customer service and hung up on. I would stay away from Verizon. Far far away. Thank goodness I have ATT for my own cell service.
June 2019 by Sierra Lo'ren
I recently switch over from At&t to Verizon and associate Alexis Carbajal went out of his way to provide my husband and I with exceptional customer service! He made us feel comfortable, answered all of our questions thoroughly, and was extremely helpful.
May 2019 by Tatum W.
Esra is the best! My fiancé's phone showed "white screen of death," so we raced to the Verizon store and arrived at 8:01pm. They close at 8:00pm. Esra was in his car leaving the store, yet decided to pull over to see if we needed help. My fiancé showed him his phone and Esra fixed it in 30 seconds. Great customer service if you ask me!
March 2019 by Christopher Denis
Best customer service. Was greated when I first arrived. Rep was very knowledgeable and went over in detail about features of my new phone. I will be a Verizon customer for life.