Terrible customer service. I was warned about proceeding with the mockingbird location and was proved a fool as they were in fact horrible. Monica, the general manager, should look into a new career.
July 2023
Bad and i helpful customer service. Went to West Elm Legacy West and amazing customer service. I wouldn't by from Mockingbird if they paid me to bring home furniture.
June 2023
I went in looking for a shower curtain I saw online. I searched the entire store and was never greeted or asked if I needed assistance. I didn't find any shower curtains, so after browsing, I walked to the exit and was glared at very rudely by a worker. I will no longer shop at West Elm.