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October 2023 by JY Aj
Very bad service? Plus I'm get the pretzels Very bad need more in oven? She need to trash. Get fresh
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August 2023 by Tamira Ashford
Disgusting, cold and stale.
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May 2023 by Yelper Y.
Got the wetzel bitz yesterday. The lady asked if I wanted plain or salted. I asked for plain and of course got salted instead.The texture and make of the bitz is also not very good. It used to be better (at least at other locations) so not sure what happened with this one. It's like they took a whole pretzel and just broke pieces off it. The outside layer doesn't taste like the bitz should be.Coming up to the order area, it's guesswork on where we should be since no one was there helping. There was a lady just had her back turned to me whole time didn't even try acknowledging me. Another lady had to come by and finally help.
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March 2023 by Sheyanne M.
Good pretzels but they weren't able to split the regular with cinnamon sugar. I've had that for years as long as I ordered the large but the manager said no. Wish they went back to doing that like they have for a long time - $6 for a container of each is a lot when you don't want that many pretzels. Still delicious.
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February 2023 by Catherine Gbadamosi
I enjoy the mini dogs from here with cheese dip! My food order is always fresh & a good temperature. I usually stop here before going home:
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October 2022 by M Business
Now I see why there is no line.Rude.Have been coming to northpark all my life. ☺️
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October 2022 by Daniela S.
Best pretzels I've ever had. Ever. Amazing. Customer service is not good because it's teenagers who don't care but on the bright side, they're always busy so there's a high chance that your pretzels will be freshly made. The jalapeño cheese dip is delicious with the bites.
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August 2022 by Juan Barrera
I work for the mall so I’m not gonna be mean, I just first food at this store as an employee but, the kid that was ringing me up was so rude and giving me a little bit of a hard time. I appreciate the lady (guessing the manager) was providing good service but, for that kid he needs to learn some manners and treat customers right or don’t work at all?♂️?♂️
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August 2022 by i p
Best pretzels I’ve ever had, every time I’m visiting north park I make sure to visit here
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July 2022 by Ankita Banerjee
Tried the new mango boba frozen lemonade today. First of all it was not at all as pictured. It was missing the fresh fruit on top and secondly the entire drink including the boba was extremely sweet that I literally had a sugar rush and ended up trashing most of the drink.
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June 2022 by David P.
I'm not sure where to begin; I honestly believe I could just say, "These are some of the finest mall pretzels you'll ever taste," and leave it at that. For example, they have a little bit of everything; if you have a sweet tooth and crave a sweet pretzel, they have sugar/almond coated pretzels, which are made of such soft dough and, in my experience, have been just utterly amazing; they truly exceed expectations with them, but, as I was mentioning, they have a little of both worlds, so if you're not a sweet tooth person, they also have pizza pretzels. Let me tell you, if you like pizza and pretzels, these things are just utterly mind-bending; they are extremely crunchy yet soft at the same time, and it's hard to explain unless you try them; not to mention, if you like some spice, they also offer a jalapeno pepperoni version, which is my favorite so far. Another thing that enhances the flavor of the pretzel and takes it to the next level is their dipping sauce, which they have this cheese dipping sauce that I decided to try. I will say it is a bit pricey for the amount, but let me tell you, I normally despise cheese, and this is one of the first dipping cheeses that I was pleasantly surprised by. I'm not saying I love it, but it is most definitely tasty, and makes the pretzel 10x better. Overall, if you're a pretzel fan or looking for one, this place will not disappoint, as I now consider it one of the holy grails of the NorthPark food court. However, be advised, it's not for everyone. Except for those seeking it.
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May 2022 by Merzbow01 ..
Ugg google and other sites show this closes at 9 - placed an order at 830 online and ran to pick up my order and they were closed - went back the next day and they offered a refund or we could complete the order so we decided to go ahead and pick up the pretzels - the employee was super apologetic about it and gave us a free pretzel for the inconvenience
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February 2022 by Rezon Latifi
The lady at the front I think she’s the manager. She forgot to put my jalapeño cheese dip. I came back to get it she told me she put it in there. I told her she didn’t. She wanted to argue with me whether she did or not, I walked away. I couldn’t believe this was real. Anyways horrible customer service. Never again. Whoever the lady that closed on this Friday night was.
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October 2021 by Karla Reyes
Excellent ?
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July 2021 by ChefKing Judah
Great mini dogs!
