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February 2024 by Josie S
They couldn't refund, I needed the receipt and I had but they didn't want to take the time to look.
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January 2024 by Shirley Mcpherson
Manager is very rude staff never answers the phone, and when they do answer the phone. They won't tell you if they have a item they tell you to come in. I'm not driving all the way from Cedar Hill. Just to find out you don't have the item that I asked you about over the phone. Thank you
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January 2024 by Briggette Porter-Mccullough
I am a frequent customer at the DeSoto, TX Dollar Tree. On Thursday December 14th, I attempted to enter the store and was told they were closed. However, the posted store hours said 9 pm. When I questioned the sales rep about the early closure and she asked the other lady if she could let me in but she replied "No". I asked to speak with the manager and the lady that had previously said "No", claimed to be the Manager. She said her name was Giselle. I took a picture of the store hours so that I could capture the time that this was taking place. Friday December 15, I went back to the store to discuss the matter. I spoke with RaShonda who claimed to be the Manager. I explained to her what had taken place the night before. With no remorse or apology for the inconvenience, she stated that she had given Giselle permission to close early. She reluctantly gave me the cooperate number. The number should be posted for easy customer access along with any store hour changes.
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December 2023 by Shemika Mitchell
Why won’t y’all bring your workers in before y’all open to get rid of these boxes? The staff is angry all of the time. I am currently in a line that extends to the refrigerators because there is one cashier. Do better!!!
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November 2023 by Rosa Ramirez
Rude service. Boxes everywhere. You can’t even walk in the aisles. Cashier Omarion didn’t even acknowledge me when I paid, didn’t even bother handing me a receipt. When I said thank you, was completely ignored. I get it, it’s dollar tree but the service was worst than the usual subpar service you get here.
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November 2023 by Ros
I had seen online about affordable meals being made from the Dollar Tree. I was excited about the Asian dumplings and I bought two packages and made this dish for my family. I also bought the Sweet Chili Sauce from the Dollar Tree in Cedar Hill on Beltline. Photo attachments.
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September 2023 by Mystical Presh
Definitely does not open at no 8am. It’s 8:45a Tues morning…why are a bunch of us having to sit & wait out here?
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September 2023 by Douglas Stage
Employees are rude not very helpful and didn't care if you were there or not the store is a wreck the shelves are empty the list goes on and on the worst Dollar tree I've ever been to stay stay far far away
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September 2023 by Teresa Nelson
Prices are going up everywhere. Dollar helps a lot on laundry detergent and other household items.
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August 2023 by Judy R. Henderson
They should hire more cashiers especially for the evening shift. Every thing was fine cashiers were kind and friendly.
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June 2023 by beth bernhardt
Great selection friendly customer service
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June 2023 by Dianne Manning
Best affordable craft supply around.
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February 2023 by Jacqueline Galindo
Closes early than hours listed. Got there at 7:53 and they denied me entry.
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February 2023 by LEANN COOMER
Probably not cashier's fault but she was the ONLY EMPLOYEE there! The line was to the back of the store. While I was shopping people were having to wait 20+ minutes to get to the front. I couldn't wait that long had to leave. That was ridiculous amount of time to wait. Longer line that x-mas rush. Felt bad for cashier. Poor management!
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November 2022 by Spoilly Girl
Love the variety and value of items.