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January 2024
I do not recommend talking to Nancy Gonzalez! She is flat out rude and sounds like she hates her job by the tone in her voice. She does not know how to work with the public and needs better customer service skills! Everyone else there seems to be very outgoing and nice besides her!
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August 2023
Paid off loan verified with 2 different ppl that the lean was released in order to get title. Waiting 15 business days before checking on why I haven't received my title, turns out it was never released. Now I have to wait another 10 days. Poor customer service
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July 2023
The worst credit union I have banked with. The only reason I only keep an account open is because of atm deposits. Encountered with the rudest person on the phone who sighed non-stop and wouldn't listen as if she didn't want to do her job that pays her.
