Opens late, no drive thru services, 2 tellers in lobby and 20 people in line! Don’t bother asking to contact social media team BofA if they couldn’t help in person much less thru a phone call!!!
November 2023
The worst branch in the RGV by far! Horrible customer service I’ve ever received. I have to go out of my way and drive an extra 25 minutes to another branch to avoid the incompetence of this one.
August 2023
Excellent Service. As much as possible, a great classic bank. Took a lot of time to serve. A unique problem. Helpful. They cannot answer phones. Super busy. Helpful in person. Helped a 15yo to elderly couples. While I was last there.Would not happen in a big City. Had a BofA in Houston. Say I couldn't be helped and walked... read full comment