February 2023 by Tania Jaime
I'm currently 7th in line and there's only one teller. This is unacceptable! I've never seen staffing like this at a bank.
November 2022 by Jallir Davila
Great service, they helped me out on things that I didn't even knew they existed
October 2022 by Karina Silva
Horrible. Absolutely horrible. The ATM machine stole my check and now I have to wait up to 45 days to get the issue resolved. These people knew their system was down the day prior and failed to put a sign In The ATM machine. Even after what happened to me they still failed to put up a sign for over an hr affecting other customers.
September 2022 by Elizabeth Perez
We arrived and 2 other people arrived after us. When they were ready to assist they said they couldn't help us because we didnt register our arrival in the app. My annoyance is that my mom is elderly. What if elderly ppl are not tech savvy then what? They have to wait longer? Aside from that.. This bank has been nothing but issues. We have come twice to remedy an error and here we are 3 years later and they still can't get it right.
August 2022 by Jesus Garcia
Bad Service!! They charge you to cash their own checks..! After waiting for 45minutes .. Only one cashier..
August 2022 by joe benavidez
No one to greet , no sign that's tells you to sign. Poor customer service. Rude employee.
July 2022 by Sara Alvarado
Worst branch ever. And you almost can never deposit cash at atm
June 2022 by Alexa Ray Garza
Quite literally WORST BANK EVER!!!!! TELLERS ARE LAZY, QUIT give your job to someone who wants to work! Presidents, fix your ATM machines, hire more employees, run a business people want to be a part of. Already in the process of leaving this bank PERMANENTLY.
April 2022 by Benito Sanchez
What a worst bank.To bad that's where I bank at.Only one teller and about 12 people waiting.While they have four people sitting on their desk just greeting customers with a welcome.35 minutes just to make a deposit.And drive tru even worst.
December 2021 by Paul Cazares
Since it switched to pnc wait time at teller has increased to almost an hour in line. Deposits take a day now too. Will be looking for new bank.
November 2021 by LC
If I could just give 0 stars I would. If you need to go and see a banker be prepared to wait for more than an 11/2hr.to 2 hrs Besides that, bankers don't know what are they doing. Be careful they will say they will charge you for a lower amount. But you end up paying a higher amount. They never answered the phone.
September 2021 by Darinka Hidalgo
This bank has literally given me such a struggle. I am always getting fraudulent charges to my card and they have even been able to change all my information somehow . I am on my 3rd time getting a fraudulent charge and last time they reissued me a card it took almost 2 months . Waste of time bank at this point .
August 2021 by Stephanie Vazquez
It's been few months that I began coming to this branch. So far everyone has been very kind with me, specially the guy sitting in the middle, I believe his name is Manny. The branch manager Mrs. Escalon, was very friendly; she approached to me while I was opening my account with Manny.Back with the cashiers, THANKS to Michelle, I even had the opportunity to meet Bobby Pulido's son when I made my deposit.Excellent service from everyone.
June 2021 by Rene Hernandez
ATMs very unreliable.
March 2021 by Omar Rodriguez
All of the negative comments are perfectly detailed. Stay away as far as you can from this bank. HORRIBLE!!!
